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Mary L. Gray is a Fellow at Harvard University’s Berkman Klein Center for Internet and Society and a Senior Researcher at Microsoft Research. She maintains a faculty position in the School of Informatics, Computing, and Engineering with affiliations in Anthropology, Gender Studies and the Media School, at Indiana University.

Mary’s research looks at how automation, technology access, material conditions, and everyday uses of media and technologies transform people’s lives. Her books include In Your Face: Stories from the Lives of Queer Youth; the co-edited volume, Queering the Countryside: New Directions in Rural Queer Studies a Choice Academic Title for 2016; and Out in the Country: Youth, Media, and Queer Visibility in Rural America looking at how young people in the rural United States use the Internet to navigate identity, local belonging, and connections to broader queer communities. Out in the Country has won multiple awards from scholarly societies in Anthropology, Media Studies, and Sociology.

Mary is one of the world’s experts in the emerging field of ethics and AI, particularly research at the intersection of computer and social sciences. She sits on the editorial boards of major anthropology, computer science and media studies journals, and her research has been covered by the Harvard Business Review, The Chronicle of Higher Education, The New York Times, Los Angeles Times, The Guardian, Nature, The Economist, and Forbes. She served on the Executive Board of the American Anthropological Association from 2008 until 2010 and chaired the Association’s 113th Annual Meeting. Mary sits on the Executive Advisory Boards of the Heinz Endowment Keystone Research Center on the Future of Work, Public Responsibility in Medicine and Research (PRIM&R), Stanford University’s “One-Hundred-Year Study on Artificial Intelligence” (AI100), and the Strada Institute for the Future of Work.


News

News
Sep 9, 2015

Welcome New Fellows: William Li and Mary Gray

By Summer 2015 Interns Achyuth Samudrala and Alyssa Smith

This post is part of a series featuring interviews with new members of the 2015-2016 class of Berkman Fellows. Conducted by our 2015 summer interns (affectionately known as … More


Community

BBC

The ‘ghost work’ powering tech magic

Armies of workers help power the technological wizardry that is reshaping our lives – but they are invisible and their jobs are precarious.

Sep 1, 2019
The New York Times

A.I. Is Learning From Humans. Many Humans.

Inside the labor-intensive process that enables AI’s creation.

Aug 16, 2019
Medium

Takeaways from the Ethical Tech Industry Workshop

What could an industry standard for socially responsible, ethically-attuned technologies look like?

Jul 15, 2019
Harvard Law Today

The hidden labor supporting algorithms

“Ghost Work” reveals labor structures masked by technology

Jul 3, 2019
The Economist

Mary Gray joins “Money Talks” to discuss “Ghost Work”

Mary Gray is the co-author of Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass

Jun 25, 2019
MIT Technology Review

The AI gig economy is coming for you

The AI industry runs on the invisible labor of humans working in isolated and often terrible conditions—and the model is spreading to more and more businesses.

May 31, 2019
The Atlantic

The AI Supply Chain Runs on Ignorance

Tech companies often fail to tell users how their data will be employed. Sometimes, the firms can’t even anticipate it themselves.

May 14, 2019
GeekWire

‘Ghost Work’ explores the ups and mostly downs of the hidden gig economy

Siddharth Suri and BKC’s Mary Gray discuss their book “Ghost Work” with GeekWire

May 14, 2019
The Verge

How Silicon Valley’s successes are fueled by an underclass of ‘ghost workers’

The invisible labor that makes our technology run

May 13, 2019
Washington Post

The hidden global workforce that is still fighting for an eight-hour workday

Millions of workers are doing on-demand work to keep the Internet running smoothly, and they are now fighting for similar rights that full-time employees won decades ago.

May 1, 2019
Medium

What Do We Owe to the Internet’s “First Responders?”

Experts share perspectives on the ethics and legality of how social platforms moderate content

Until AI catches up, tens of thousands of human content moderators all around the world will continue to ingest thousands of posts of potentially toxic posts on social media,…

Apr 17, 2019

Events

May 21, 2019 @ 7:00 PM

Ghost Work

Book Launch & Reception with author Mary L. Gray

How services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force More

Apr 12, 2019 @ 3:00 PM

The Cleaners

Film Screening and Panel Discussion

Told in the sinister style of a neon, cyberpunk thriller, The Cleaners charts social media’s evolution from a shared vision of a global village to a dangerous web of fake news,… More

Event
Apr 17, 2018 @ 12:00 PM

Honoring All Expertise: Social Responsibility and Ethics in Tech

featuring Kathy Pham & Friends from the Berkman Klein Community

Learn more about social responsibility and ethics in tech from cross functional perspectives featuring social scientists, computer scientists, historians, lawyers, political… More

Nov 3, 2015 @ 12:00 PM

Re-assembling the Assembly Line: Digital Labor Economies and Demands for an Ambient Workforce

with Berkman Fellow, Mary L. Gray

Tuesday, November 3, 2015, at 12:00 pm Berkman Center for Internet & Society at Harvard University Harvard Law School Campus,… More

Feb 9, 2010 @ 12:30 PM

Beyond online/offline: Information access, public spaces, & boundaries of visibility for queer youth in the rural US

Mary L. Gray, Indiana University

Drawing on her experiences working for 2 years in rural parts of Kentucky and in small towns along its borders, Mary will map out how lesbian, gay, bisexual, trans and questioning… More