As long as COVID-19 is a global concern, many aspects of daily life will be mediated by platform companies that see human interactions as content to be moderated, and as sources of data to be monetized, argue Elettra Bietti and Jennifer Cobbe.
“While COVID-19 gave platforms a chance to become even more central to daily life, this pandemic also presents a window of opportunity to rethink the way platforms operate and the system they operate within. That window is closing quickly, but it’s not too late.”
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