In BKC Affiliate Ben Green's forthcoming book, he explains that "Cities don’t need fancy new technology—they need us to ask the right questions, understand the issues that residents face, and think creatively about how to address those problems. Sometimes technology can aid these efforts, but technology cannot provide solutions on its own."
"Without a thorough grounding in urban policy and program evaluation, cities will be bogged down by asking the wrong questions and chasing the wrong answers."