The Berkman Klein Center for Internet & Society at Harvard University seeks an experienced and charismatic Community Administrator to support our dynamic, high-functioning research center. This key position supports a wide range of exciting public-interest focused activities, as well as community members at every level within the Berkman Klein Center, including faculty, students, staff, fellows, alumni, and visitors from all over the world. The successful candidate will be a well-rounded, curious, and capable administrator with a keen interest in being part of this community.
Serve as principal source of information on complex University policies and procedures in partnering with Harvard Law School Human Resources, Financial Office, Information Technology Services, and other administrative offices to process Harvard appointments for various employee and non-employee affiliates. Develop and maintain documentation around these systems to support supervision, guidance, and assistance to Berkman Klein Center community members before, during, and after their appointments.
Manage, develop, and improve the administrative systems at the Berkman Klein Center for onboarding and offboarding members of the Berkman Klein community and its numerous programs, comprised of varying and complex constituencies, forms of participation, and eligibility.
Partner with the Harvard International Office (HIO) to support immigration matters for Berkman Klein Center community, serving as the Center’s primary point of contact for assisting visa sponsorship and maintenance, and supporting the development of frameworks for our calls for applications regarding international participation
Assist with outreach, information sharing, and selection activities for our community programs and Center events.
Maintain and oversee the Center’s shared outreach list, including training and supporting team members to use it.
Lead the effort to ensure compliance with University protocols as the Center captures and stores data submitted by applicants and participants in Center programming. Oversee evaluation of complex data on our applicants and community participants, to measure the Center’s growth, demographics, partnerships, and more.
Develop and maintain resources to help community members make the most of their time in the Berkman Klein community, including on substantive and community building matters as well as logistical matters (for example, resources for navigating the Cambridge area).
Advise, train, support, and collaborate with staff at Berkman Klein who are running programs on matters of administration relating to their efforts.
Be called upon for other tasks based on the fast-paced and changing needs of the Center.
5 or more years of related experience. Education beyond high school may count toward experience.
Additional Qualifications and Skills
We are looking for people who are/have:
Effective interpersonal skills, including experience working with a range of dynamic and highly motivated individuals from different backgrounds and cultures; and ability to build and maintain relationships across the Center with faculty, staff, visiting scholars, students, and others.
Experience managing workflows and designing processes within non-profit or academic organizations and curiosity and interest about new organizational tools and techniques; experience processing visas for international visitors and/or establishing HR processes helpful. Familiarity with Qualtrics is a plus.
Focus on diversity, equity, inclusion, and belonging and eagerness to prioritize these values within all aspects of work and programming.
Proactive, highly organized, detail-oriented, and able to thrive in a fast paced, dynamic environment.
Able to write, edit, and proofread effectively for academic and general audiences.
Comfort receiving and offering feedback.
This is a term appointment currently expected to extend through 6/30/23, with potential for renewal subject to funding and departmental need.
We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.