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Facebook's success was built on algorithms. Can they also fix it?

James Mickens and Hilary Ross discuss the drawbacks and potential solutions of social media algorithms.

"If some higher power were to go to Facebook and say, 'Fix the algorithm in XY,' that's really hard because they've become really complex systems with many many inputs, many weights, and they're like multiple systems working together," Ross said.

Read more in CNN Business.


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