BKC Faculty Associate Lindsey Cameron and BKC Project Manager Kalie Mayberry explain why some methods for effecting change in the labor market, e.g., customer boycotts, haven't seen success in the gig economy.
"Gig work is structured in a way that strengthens the alignment between customers and companies and deepens the divide between customers and workers, leading to systemic imbalances in its service triangle."
Read more in Harvard Business Review.