The Berkman Klein Center (BKC) for Internet & Society at Harvard University seeks an energetic and astute Managing Director to serve as deputy to the Executive Director and as a primary contact and resource for BKC’s diverse community, including fellows, faculty associates and affiliates. The Managing Director will supervise, support and work closely with four or more direct reports serving as leaders in administration, communications, technology, and community engagement.
As Managing Director, you will:
Lead all operational processes and systems at the Center—including management, information flow and organizational planning—in support of BKC’s entrepreneurial mission; provide diplomatic on-the-ground leadership in a complex multi-stakeholder setting, including savvy operational and distributed human resource management for a highly networked and engaged community;
Manage the Center’s core administrative team, whose dynamic activities span a range of institutional initiatives including finance, HR, events, community programs, communications, technology, office management, and special projects;
Partner with the Executive Director, Faculty Director, and Senior Director for Strategy and Programming to develop and implement Center’s vision and priorities and to communicate direction to BKC staff;
Assist with selection and development of new projects, activities, and initiatives; develop and maintain broad knowledge of Center-wide activities, responsibilities, and timelines;
Maintain and improve operational processes and systems at the Center—including staff management, information flow, technology, and targeted organizational planning;
Manage staff leadership growth, diversity, equity and inclusion efforts, management training and mentorship, professional development, and capacity building;
Plan and lead internal meetings, collaboratively implement technology resources and institute other process and structure improvements to support effective organizational function, knowledge management, and intercommunication;
Strengthen relationships in the community within and surrounding BKC, with an eye to promoting both internal and external collaboration;
Participate in financial management, budget planning, and fundraising, including development activities and helping to generate proposals for future research and programs;
Participate in and contribute to decision-making across Center leadership including between the Executive Director and Faculty Director;
Perform other important tasks as needed.
Bachelor’s degree and at least eight years of administrative management experience, including at least two years of direct professional staff supervision.
Additional Qualifications and Skills
We are looking for people who have:
Subject matter expertise in an area of concern to the Center; excellent writing, editing, proofreading, and oral communication skills; an advanced degree is an asset.
Experience managing substantive research and organizational work in academic institutions, governmental agencies, non-governmental organizations, and/or non-profits;
Strategically minded, analytical leadership, with skill as a discreet facilitator and problem solver with a high tolerance for ambiguity, as well as an autonomous self-starter with intellectual confidence and flexibility, a command of process and technical savvy.
Well-developed and deployed emotional intelligence; demonstrated ability to build trust with and engage an international network of academics, entrepreneurs, policymakers and other professionals;
Experience leading (or with a significant role in leading) an organization through an important strategic or programmatic transition with demonstrated keen project or program management skills;
Ability to leverage networks in public interest technology, including scholarly, civil, and public policy
Focus on diversity, equity, and inclusion and eagerness to prioritize these values within all aspects of work within a broadly diverse global community of scholars, researchers, teachers, and activists
This position is based primarily on campus with the opportunity for remote work based on business needs and manager approval.
This is a term appointment currently expected to extend through June 30, 2024, with potential for renewal subject to funding and departmental need.