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Why social media can’t keep moderating content in the shadows

Joan Donovan argues that the lack of transparency from social media platforms “masks the true costs of misinformation,” in an op-ed for MIT Technology Review.

“Rather than hold on to technostalgia for a time when it wasn’t this bad, sometimes it is worth asking what it would take to uninvent social media, so that we can chart a course for the web we want—a web that promotes democracy, knowledge, care, and equity. Otherwise, every unexplained decision by tech companies about access to information potentially becomes fodder for conspiracists and, even worse, the foundation for overreaching governmental policy.”

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