In pursuit of a society where more people assert greater ownership over the decisions that govern their lives, she uses ethnographic tools to design products, policies, and services that enable a more democratic future. Kate serves as a consulting user researcher for the newly-formed U.S. Digital Service, most recently working to modernize the experience of applying for an immigrant visa to the United States. This year, she also completed an embedded ethnographic investigation of what motivates everyday people to take civic actions, and what holds them back, in collaboration with Google. For the 2014 through 2016 academic years, Kate holds a fellowship at the Berkman Center for Internet and Society, at Harvard University.
Kate is a graduate of Columbia University. She received a Masters in Public Policy from Harvard University's Kennedy School of Government and an MBA from MIT's Sloan School of Management.