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Businesses have few sources of market information. The efficiency of most B2B interactions is hampered by this lack of transparency, as are prospects for new business opportunities.

B2B transactions are carried out in person or remotely through paper-based transactions.


B2B interactions remain inefficient with little transparency.

Faxes and telephones are commonly used to facilitate orders or for remote client support, although some paper-based transaction (e.g. signature) is required.

The deployment of electronic systems has increased efficiency and transparency and lowered transaction costs in B2B interactions.

Some B2B transactions are supported by electronic systems (e.g. proprietary systems and databases), but some paper-based transaction (e.g. signature) is usually required at some point.

Electronic B2B transactions are a small percentage of overall B2B commerce.

Many efficiencies in B2B transactions are apparent as a result of the deployment of electronic systems. These efficiencies have changed market structures and redefined industry practices.

Many businesses have incorporated the Web into sales, procurement and inventory management. Some transactions occur online over automated, fully-integrated systems.

Order processing and delivery may be executed electronically and monitored through online tracking systems.

Overall levels of electronic B2B transactions are a noticeable and growing percentage of total B2B transactions within the community.

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