the button for the stage you feel best describes your level of Readiness
government resources are online.
There is no awareness of online
government, and all dealings between government and citizens or
businesses are in person or paper-based. There is limited
information available by phone.
few governmental websites exist, providing basic information,
often directed at parties outside of the community. This
information i static and infrequently updated.
Some limited interaction with the
government is possible by telephone or fax.
The government distributes some
information about services, procedures, rights and
responsibilities in hard copy.
governmental agencies post key information on websites, including
directories of services, hours of operation, and downloadable
forms. Information is often not kept current and relevant.
Transactions take place primarily in person, by fax or by
telephone, though electronic mail may expedite the process.
The government manages
relationships with some contractors and suppliers online or with
other electronic mediation.
governmental agencies post key information on websites and some
have incorporated the Web into their strategy for interaction with
Interactive government websites
allow the public to conduct transactions (e.g. apply for permits,
pay taxes) online.
Much government procurement and
many interactions with suppliers take place online or with other
to Top Next
Your browser must have cookies turned on for this assessment to