A Series of Tubes: Infrastructure, Broadband, and Baseline Content Control

From Technologies and Politics of Control
Jump to navigation Jump to search

February 11

The late Senator Ted Stevens famously said in a 2006 committee meeting that the “Internet is not something that you just dump something on; it’s not a big truck. It’s a series of tubes.” While he was ridiculed widely at the time, Senator Stevens’s remarks actually reveal an interesting hortatory description of what the Internet should be (though given the rest of his comments, apparently not one that he intended). What Stevens’s metaphor suggests is that the physical conduits of the Internet should act like nothing more than non-judgmental conduits of the rest of the world’s traffic. We will see this week, however, that this is not a true reflection of how the tubes work, and we have strong debates as to what the government's role should be in ensuring that large enough "tubes" reach all those who would like to be online. The big questions for this week: What are the “tubes” of the Internet? Should the tubes have a role in controlling the throughput content? What is the role of government when it comes to developing and regulating our Internet-tubes?


Readings

Comparing and measuring connectivity
What is the role of government?

Optional Readings


Assignment 1

Assignment 1 is due before class today (i.e., February 11th before 5:30pm ET). You can submit the assignment here.

Videos Watched in Class

Links

Class Discussion

REMINDER
Your comments must be submitted before 4:00PM ET on the Tuesday we hold class in order to count for participation credit. Please see the participation policy for more information.


Please remember to sign your postings by adding four tildes (~~~~) to the end of your contribution. This will automatically add your username and the date/time of your post, like so: Andy 15:12, 7 November 2013 (EST)




My personal opinions of net neutrality and connectivity became muddled as I read through this week’s reading. My initial viewpoint supported open access and little/no regulation. Data shows that the top countries that meet the benchmarks defined by Benkler (penetration, capacity, and price) establish an open access community and let competition be the harbinger of innovation. The US also got to its current internet state via open access and has since became the middle of the pack once it restricted open access when the FCC abandoned Telecommunications Act of 1996 in 2001 and 2002. If we restrict open access, and information/broadband companies hold monopolies (like Comcast), why should they improve their services since the end game always ends up being a question of efficient profits? However, my opinion on how the government should be involved once I watched Susan Crawford give her remarks at the 2013 National Conference on Media Reform. While her words seemed to agree with my formed opinions on open access and connectivity, her solution focused on using the power of the government to instate infrastructure similar to how highways and telecommunications became ubiquitous. This left me with the question (which everyone seems to have and why this is hotly debated) of how much regulation should be instituted by the government and other regulatory bodies? Although a n00b in this area, my take away thoughts are that some body must exisit to deliver open connectivity and access to the people. The only way to meet Benkler Benchmarks are to develop innovative strategies and technologies - new materials and information delivery systems - to drive down cost, which will increase capacity penetration. This will require that the government invest in science and engineering research and set benchmarks to ensure that the correct infrastructure is provided to achieve this benchmarks. Private funding is also an option, but private institutions usually have a mission that is company driven and not “we the people” driven.

Margorm 11:03, 9 February 2014 (EST)




While working on Assignment One and doing the readings this week on Net neutrality, I have been left with a lot of confusion as to how much regulation I find appropriate. On one hand, I think the internet, as with the spoken word, should be unrestricted to allow freedom of speech and communication. In this age, there are forums for people to express themselves, learn extensively about every possible interest, exchange information and news immediately, and connect to others from around the world in a way never before seen in history. There are now outlets and communities for all-- no longer are people isolated. While that might be troublesome from a standpoint of privacy, in my opinion an issue just as pressing arises dealing with unrestricted hate language. With the internet providing a barrier between individuals, hateful language is easy to disperse as there is no immediate visible repercussion. People are allowed to hide behind their computers and anonymity, sometimes spewing shocking, racist, sexist or otherwise offensive language just to incite anger and controversy (this behavior is often referred to as "trolling"). With school systems and the like actively taking a stand against bullying, should internet bullying also be restricted? Whose responsibility is it to ensure the safety (mental, emotional, physical) of the public who use the internet-- the website itself? The government? Some other agency which is set up to police the internet? Or would things be more fair if a simple internet ID was implemented, which identified users so that they were held responsible for their postings? I would tend to go with the last option, so as not to actually implement a rule of neutrality, which would be restricting free speech and infringing upon basic human rights. Castille 00:14, 8 February 2014 (EST)




I've been a Wikipedian for a long time, although not recently. One of the interesting things to look at in the context of Wikipedia is the deletionist/inclusionist divide (I think the deletionists have basically won). I wrote the original article on this subject on Wikipedia, and I thought some of you might find it interesting: Deletionism and Inclusionism in Wikipedia. I was the original author of this article (I'm Tarinth on Wikipedia) and it has an interesting history as an article, in that there was a fairly concerted attempt to have the article deleted as soon as I had created it. For further background on the subject, the following is an NPR interview I gave on the topic back in 2007: "Marked for Deletion"

My general feeling about Wikipedia: to move beyond casual editing, you need to become part of what amounts to a technological priesthood, and you have to fall in line with the prevailing philosophy to succeed at that. (Nevertheless, I do think Wikipedia is really awesome and super-useful, and it'll be fun to make some edits to an article again) Jradoff 10:31, 8 February 2014 (EST)

Thanks for sharing! As I'm sure you know, Wikimedia is trying to break down the technological barriers to entry, but the normative social order and its impact on edits is an interesting issue to explore more. Andy 14:15, 9 February 2014 (EST)




In both the first and second lecture, someone had mentioned that Wikipedia isn't accepted by universities as an acceptable source. To be fair, this isn't a problem with Wikipedia, because universities will ordinarily not accept Britannia as a source either. This is because these are both "tertiary sources," and in academic writing, you need to use either primary sources (original documents, etc.) or secondary sources (peer-reviewed articles, journalistic articles, etc.). Jradoff 10:44, 8 February 2014 (EST)

As I mentioned during the last class, Wikipedia has a pretty good page detailing the various studies conducted to test the reliability of Wikipedia. I think your point about tertiary sources is exactly right, and at least with Wikipedia (if people are following the guidelines in articles) you should be able to drive to those primary and secondary sources. And, of course, if you find an issue with Wikipedia, fix it! :-) Andy 14:12, 9 February 2014 (EST)




I had a discussion about Wikipedia with my wife and two sons while waiting for my flight from Changi Airport, Singapore, to Manila, Philippines, awhile ago. To my surprise, both my sons were aware of the problems with Wikipedia. They noted that while some of the citations were good, at least 50% was either crap or had broken links. They don't use Wikipedia seriously but scavenge its sites as a quick way of finding references from good citations.

Ichua 12:48, 9 February 2014 (EST)




ROLE OF GOVERNMENT AND NEW TECHNOLOGIES IN INTERNET CONNECTIVITY CASE STUDY: SINGAPORE

The Ministry of Education and the Infocomm Development Authority had developed a set of specifications which e-learning vendors like my company must fulfill in terms of internet bandwidth, especially in national emergencies such as SARS, when schools are required to close to avoid spread of a virus, etc. In such cases, students are required to continue their studies online at home. To ensure requirements on internet access times are met, server load tests were carried out based on simulations for various numbers of concurrent users. We also had a contract with Oracle to work with our engineers and programmers to optimize the Php/MySQL coding. It was money well-spent.

In the past, the hardware was the major limitation. Video server vendors could only promise 50 concurrent users per server. This made connectivity into the internet broadband network too expensive because you need to pay for each server connection plus rack space....until I saw Steve Jobs on Youtube launching the new Mac G4 XServe demonstrating it can deliver video streams to 1000 iMacs. At that time I was working for the government and was the first person to order 2 units of G4 6 months ahead of its anticipated delivery. With 1000 concurrent users possible with the G4 XServe, I quit my job and started my e-learning company a year later in 2000.

Then, we found that the schools' internet bandwidth was the problem. The network in the school could only accomodate 3 classes of 40 students each, or a total of 120 students concurrently accessing our online videos. When there were more than 3 computer labs being used concurrently, all the PC's showed the online video had stalled. This happened to schools which subscribed for only 1 or 2 Mbps internet connectivity with their ISP. Schools using 5 or 10 Mbps had no issue. Over the years, the schools had upgraded their bandwidth connectivity to at least 5 or 10 Mbps. Today, almost all the secondary schools are using our online math program.

Two years ago, I was sourcing for better servers with fast solid-state drives (SSD's). The I/O with the storage devices could also significantly affect the access times, especially for connections to our database. But to our pleasant surprise IBM had produced new hard-disks that were even faster than SSD's! Subsequent server load tests we carried out showed significant improvement in access times with the new machines. Further improvement in access times were also obtained after modifying many segments of our code in consultation with Oracle.

But had the MOE and the schools not been pro-active in improving their internet infrastructure, online learning on a nation-wide scale in schools would not have been possible.

Ichua 14:03, 9 February 2014 (EST)




WIKIPEDIA EDITING SYNTAX VS HTML

This may not be directly relevant to our coming lecture, but may be helpful for those who intend to add more than just texts to a Wikipedia page. I was wondering how a table or a URL might be added to a Wikipedia page and thought this could be done using HTML. To my pleasant surprise, there is a menu at the top of the edit page in edit mode which allows you to click to insert a table, etc., to minimize coding time. But it was a disappointment to find there is no math equation editor. Help for input of math expressions can be found in this link: https://en.wikipedia.org/wiki/Help:Displaying_a_formula.

Ichua 22:10, 9 February 2014 (EST)

I finally figured out how to edit special tables from this Wiki help link:

https://en.wikipedia.org/wiki/Help:Table#Alignment

Ichua 12:12, 10 February 2014 (EST)




APPRECIATING LSTU-E120

I'm beginning to appreciate the information presented in this course. The guidelines about editing Wikipedia and Assignment 1 exercise can help make Wikipedia a better place. While checking out some Wikipedia sites to assess their use for Assignment 1, I found many places in need of citations. For Assignment 1, I would attempt to search for appropriate citations and add these but if not, I now know how to add the "Citation needed" tag. But I also found citations used that were inappropriate....how do I flag these if I could not find appropriate citations?

Ichua 22:30, 9 February 2014 (EST)




ONLINE PRE-QUALIFICATION TEST FOR WOULD-BE WIKIPEDIA EDITORS

Perhaps Wikipedia should require would-be editors to thoroughly read its policy and guidelines and make them take a rigorous online test which they need to pass before allowing them to do any edits on Wikipedia.

Ichua 22:40, 9 February 2014 (EST)




NET NEUTRALITY VS FAIR USE POLICY: BIG BUFFET VS HUNGER RATION

In countries like S. Korea, US, or Singapore, where there are lots of internet bandwidth to spare, it is convenient to implement a net neutrality policy. More than 90% of the population in Singapore live in public housing apartments and all units are now provided with fibre-optic cables. But in the Philippines, the ISPs are greedy corporations and charge high prices for very poor services. They also cheat customers by telling them that they get unlimited access and unlimited surfing but disconnect them when they hit an unspecified MB of data transfers or total access time on a daily basis. Connectivity is typically restored at midnight. This had been my experience with all the ISPs since I moved to Manila for medical school in June 2012. If you come to my condo in Sampaloc, you will see on my desk all variety of routers, modems, and so-called broadband sticks from Globe, Smart, and Sun. PLDT never showed up despite contacting them twice. One reason why internet connectivity was very bad was because users get deliberately disconnected without their knowledge. However, this was all indicated in fine print in contracts which customers signed without reading under a Fair Use Policy. The Fair Use Policy is used to discourage customers from using the internet too much! The amount of MB or total time accessed used to determine service disconnection depends on the computed average MB transferred and average total time accessed. Finally, I decided to return to Singapore every weekend so that I could view the recorded lectures online for my Harvard Extension School coursework. Subsequently, the situation got better when Smart offered a promo of truly free 10-day unlimited access for purchasing their new broadband stick. But after the 10-day period subscription to the service was very expensive. I found it so much cheaper to buy 3 new broadband sticks every month. To my great relief, in August 2013, Smart began to offer a new 4G device for Php 7,000 upfront plus Php 999 for every 30 days of truly unlimited access. I am one of the few lucky guys who got this device as Smart does not sell this in the university belt area. I had to travel more than an hour to Mandaluyong to buy it. This is all very hard to fathom, especially when Smart has a 4G antenna in front of my block.

Ichua 14:30, 10 February 2014 (EST)




I find it very surprising that Yochai Benkler's article presents Japan as a country that emphasized ubiquitous, seamless connectivity. Having lived in the country, I would most certainly place it in the first category: ultra high speeds, but rarely there. The internet in Japan is "just there" only if you happen to have a mobile phone, with a relatively expensive data plan, haven't reached your limit, and don't happen to be in a subway.

I think that the problem with the study might be, that although it's more nuanced that most papers on connectivity, it's still not nuanced enough. For example, it uses the metric: Wi-Fi hotspots per 100000. But there's a huge difference between 100 open WiFi hotspots, 100 paid hotspots by one provider, or 100 paid hotspots from 20 providers incompatible with each other. Not to mention that there are many different pricing plans for access to said paid hotspots that can have a big impact on how useful they are.

Japan, for example, would probably not fare very well in this metric if the above-mentioned considerations would have been taken into account. Everyone who has visited the country, even its capital, knows that free hotspots are few and far between, paid hotspots are expensive and often require you to subscribe for long stretches of time, and even if you do pay for the access you'll soon find that different establishments side with different WiFi providers and if you really want a seamless experience you'll need to subscribe to at least 2-3 different WiFi providers at once.

(That said, it's worth noting that my point of view is that of someone who spends a lot of time in European and Asian countries with excellent, ubiquitous, and often free or dirt cheap connectivity, not someone from rural US.) --Seifip 16:09, 10 February 2014 (EST)




In Australia, net neutrality issues hardly impact us and receive minimal attention from consumers or industry. This week’s reading further piqued my curiosity to research what Australia is doing differently to keep these problems at bay, as we generally mimic structures of technology from America.

Unlimited broadband data plans in America planted seeds to the problems that sprouted with net neutrality. Services meant for access-granting could otherwise be boring and bill customers for simply providing access, however, a power struggle emerged within the market. The ISP’s that provide unlimited broadband failed to create additional revenue parallel to their traffic growth. This business model leaves a lot of temptation for the ISP’s to manipulate traffic, direct users to favoured websites, attempt to stifle their competitors or simply block them out. How else would a provider increase company revenue? This model also give little incentive for the ISP’s to invest in upgrades to capacity or network speeds for their customers, because they wouldn’t profit off of it.

Curiously, Australia does not have any laws in place regarding net neutrality, the ISP’s are structured to have disincentives for discriminating or favouring traffic based on source type. Australian ISPs operate on a volumetric billing system, so the user pays per MB, at a fixed rate, with a pre-determined speed and download capacity. Customers have a choice to upgrade to higher speeds and expand their download capacity, and ISPs manage congestion based on the customer’s willingness to pay. Blocking or manipulating web traffic would have an anticompetitive effect on the ISP. This system gives stronger incentives to maximise transition of all traffic regardless of source type, because that would translate to bigger profits. High market competition paired with low-entry barriers weakens incentives for ISPs to block content. Telstra, an Australian ISP, operates on a metered broadband system. If you choose Telstra as your provider, they have a list of partner sites that can be used on an unlimited basis. This is an effective way to steer the direction of customers without having to manipulate their open-access connectivity to other websites, if they so choose to use them.

ISPs should act as an affordance that suggest, rather than dictate, how their services are to be used. It would be naive to think that American ISPs could simply restructure to a volumetric system, which would run a huge risk of sending their customers running to their competitors who still provide unlimited access. Marissa1989 23:17, 10 February 2014 (EST)


Talking about competition, there is hardly any competition amongst ISP's in Philippines. PLDT directly or indirectly own Smart and Sun. Ichua 01:02, 11 February 2014 (EST)


Marissa1989 and Ichua - if you don't mind my asking, what do you pay for broadband, and what is your average download and upload speed? You can use services like Speedtest to check. Andy 07:46, 11 February 2014 (EST)


Also, to Marissa's point about competition, it's an interesting question whether folks would be as worried about net neutrality if there was genuine competition in the US over broadband, but that's typically not the case. Major metropolitan areas will have, at most, two or three choices, and for huge sections of the US there is only one cable provider in their area. Some cities have tried to build municipal networks to provide other choices, but several state legislatures have prevented cities in their states from doing so. Australia, as you probably know, is considering the near-opposite approach, embarking on a heroic effort to build fiberoptic lines to every building in Australia. Andy 07:52, 11 February 2014 (EST)




UNSUNG WINTER HEROES OF THE TUBES

During my 4 years in West Lafayette, IN, from 2004-2008, we had very good internet access. But occasionally when the internet goes down, especially during winter, the internet outage extends throughout the whole state or several states. I learned that the technicians sometimes work under tough or hazardous conditions to restore damaged lines.

Ichua 01:02, 11 February 2014 (EST)




FROM TUBES TO AIRSPACE

If any government intend to quickly setup broadband internet or intranet access, technology is now available which enable one to do so using very long range wifi or ethernet radio. The main transmission antenna can be installed and connected to a server within a day. Transmission can be up to 120km at 200 Mbps with equipment like the RAD's AirMux-400. Additional repeaters can be added for places which do not have line-of-sight. Cheap and powerful desktop receivers are also available. This can be a temporary solution until more stable networks such as those based on fiber-optics are installed. If I recall, my costing was merely Php 200,000 (USD 5,000) for a 50km range at 100 Mbps, including equipment and labor for installation and setup. Sounds good for poor and impoverished communities.

Ichua 01:19, 11 February 2014 (EST)




NET NEUTRALITY IMPRACTICAL FOR COUNTRIES WITH BIG INCOME GAPS

Private ISP corporations want to make profit but governments want internet services to be delivered to the poor at almost no cost. To do so would require government ownership or regulated differential pricing and/or the provision of separate internet networks: one for entertainment and commerce and the other for education.

Ichua 01:36, 11 February 2014 (EST)


Net Neutrality is the question which must be maintained by government and private entities in close cooperation. Of course, the ISPs want to make greater profits by means of prices fluctuation for different websites, traffics and etc. In this case, the government can be some kind of "referee" by preventing the IPS to speculate with the mentioned aspects. However, we should bear in mind that the government cannot keep the total governance in its hands as this policy may lead to some restrictions in the development of this sphere in future. So, I think that the met neutrality must be recognized by law and the legislation must set the general rules and protect the consumers from being somehow harmed by the IPS. Still, IPS must possess enough freedom for development and advancement of the services they are engaged in. ````Aysel Ibayeva