SHADE'S LANDING, INC., Plaintiff, v. JAMES C. WILLIAMS, Defendant.
Civil No. 99-738 (JRT/FLN)
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MINNESOTA
1999 U.S. Dist. LEXIS 19782
December 22, 1999, Decided
DISPOSITION:
Plaintiff's motion for a preliminary injunction DENIED.
COUNSEL:
James T. Nikolai, NIKOLAI, MERSEREAU & DIETZ, Minneapolis, MN,
for plaintiff.
Michael R. Gray, MACKALL, CROUNSE & MOORE, Minneapolis, MN, for defendant.
JUDGES:
JOHN R. TUNHEIM, United States District Judge.
OPINIONBY:
JOHN R. TUNHEIM
OPINION:
MEMORANDUM OPINION AND ORDER DENYING MOTION FOR PRELIMINARY INJUNCTION
Plaintiff Shade's Landing, Inc. brings this action against defendant
James C. Williams alleging trademark infringement in violation of the Lanham
Act, 15 U.S.C. § 1125(a), and the Minnesota Deceptive Trade
Practices Act ("MDTPA"), Minn. Stat. § 325D.44. Plaintiff's
allegations arise from defendant's use of an Internet web domain name that
is similar to a domain name used by plaintiff. This matter is before the
Court on plaintiff's motion for a preliminary injunction prohibiting defendant
from continuing to use the domain name during the pendency of this case.
BACKGROUND
Plaintiff is a corporation engaged in the business of providing computer-based
services related to the real estate industry. As one of its services, plaintiff
sponsors an Internet web site under the domain name "Home-Market.
com." n1 This web site is targeted at home owners and offers a variety
of referral services, including referrals to real estate agents, mortgage
brokers, landscaping services, insurance companies, home improvement services,
and moving and relocation services. Plaintiff also sponsors an Internet
radio program under the name "Home-Market" that relates to the same kinds
of services as those advertised through the referral network. Plaintiff
registered the Home-Market.com domain name with Network Solutions in May
1996, and issued a press release announcing the web site referral network
that same month. The press release targeted businesses in the real estate
industry, offering them registration in the referral network to be accessed
by consumers through the Home-Market.com web page.
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n1 For an informative review of how the Internet functions, the role
of domain names, and other basic terminology related to the Internet, see
Brookfield Communications v. West Coast Entertainment, 174 F.3d 1036, 1044-45
(9th Cir. 1999).
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The Home-Market.com referral network constitutes only a small portion
of plaintiff's business. The primary focus of plaintiff's business is on
web site development services for real estate agents. Plaintiff advertises
its web site development services, as well as general graphic design and
Internet consulting services, through an Internet web site under the domain
"ShadesLanding.com." The ShadesLanding.com web site is entirely separate
from the Home-Market.com web site, and is targeted at businesses in the
real estate industry rather than consumers. Many of the commercial clients
for whom plaintiff has developed web pages also are registered in plaintiff's
referral network for consumers. As a result, the Home-Market.com web site
contains links to some of the web pages that plaintiff has developed for
real estate agents.
Plaintiff markets its web site development services on a national scale.
According to information found at the ShadesLanding.com web site plaintiff
has a policy of accepting only ten clients per state from a given industry.
The ShadesLanding web site indicates that at this time plaintiff's services
are closed to new clients operating as real estate agents in the State
of Minnesota.
Sometime in 1998 defendant began operating a business out of his home
that provides web site development services for real estate agents in the
Minneapolis and St. Paul, Minnesota metropolitan area. Defendant sponsors
a web site under the domain name "Home-Market.net" in connection with this
business. Defendant principally uses this domain name as a host for all
of the individual web sites that he develops for his clients. As a result,
"Home-Market.net" forms the first segment of the individual client web
page domain names, followed by a more specific name designating the particular
client. Thus, a web site developed by defendant for real estate agent Jane
Doe might be found at "Home-Market.net/JDoe." Defendant's clients promote
the sites defendant has developed for them by printing their individualized
"Home-Market.net" domain names on business cards, letterhead, signs, and
other forms of advertising.
The Home-Market.net web page itself contains little useful information.
As originally designed, it contained only a counter indicating the number
of times Internet users have accessed that web site. Sometime during the
pendency of this litigation defendant also added to the site a solicitation
form targeted at real estate agents. It stated that Home-Market.net was
a real estate agent web site development service, and permitted realtors
to submit their names, addresses and telephone numbers on a short form
if interested in obtaining more information about defendant's services.
Defendant voluntarily agreed to remove the solicitation form from the Home-Market.net
web site pending the outcome of the preliminary injunction hearing on this
matter in order to maintain the status quo and circumvent plaintiff's threat
to obtain a temporary restraining order. At this time the web site therefore
consists only of a counter.
Plaintiff asserts that by using a domain name similar to Home-Market.com,
defendant has created a likelihood of confusion about the source of his
services and is attempting to misdirect plaintiff's clients. As evidence
of such confusion, plaintiff states that in September 1999 one of defendant's
clients accidentally sent it an email intended for defendant, directing
the message to Home-Market.com rather than Home-Market.net. Plaintiff points
to no other known incidents of confusion between the two names.
ANALYSIS
In evaluating whether to grant a motion for a preliminary injunction
courts balance the factors set forth in Dataphase Sys., Inc. v. CL Sys.,
Inc., including "(1) the threat of irreparable harm to the movant; (2)
the state of the balance between this harm and the injury that granting
the injunction will inflict on other parties litigant; (3) the probability
that the movant will succeed on the merits; and (4) the public interest."
640 F.2d 109, 113 (8th Cir. 1981). The likelihood of success on the merits
is not, alone, determinative. See id. Rather, a court must be flexible
enough to consider the particular circumstances of each case and keep in
mind that, "at base, the question is whether the balance of equities so
favors the movant that justice requires the court to intervene to preserve
the status quo until the merits are determined." Id. If the threat of irreparable
harm to the movant is slight when compared to the likely injury to the
other party, the movant carries a particularly heavy burden of showing
a likelihood of success on the merits. See id. A court may not issue a
preliminary injunction without finding that some possibility of irreparable
harm to the movant exists. See id. at 114 n.9.
I. Probability of Success on the Merits
Plaintiff concedes that at all times relevant to these proceedings
it did not have a registered trademark in the domain name "Home-Market.com,"
claiming instead that it has a trademark in that name under the common
law. Under these circumstances, plaintiff is not entitled to a statutory
presumption that its purported trademark is valid. See 15 U.S.C. §
1115(a) (providing that trademark registration constitutes prima facie
evidence of the mark's validity). Thus, in order to prove its infringement
claim under the Lanham Act n2 at trial, plaintiff must demonstrate that
it actually had a protected common law trademark in the name "Home-Market.com,"
that this mark is sufficiently similar to defendant's mark to create a
substantial likelihood of confusion among consumers, and that "the court's
exercise of equitable power is appropriate." First Bank v. First Bank Sys.,
Inc., 84 F.3d 1040, 1044 (8th Cir. 1996).
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n2 The parties make no distinction between the Lanham Act and the MDTPA
in their supporting memoranda, addressing plaintiff's claims together under
the Lanham Act and the judicial opinions interpreting it. The Court accordingly
addresses plaintiff's motion under the Lanham Act.
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A. Validity of the purported trademark
A common law trademark qualifies for protection under the Lanham Act
only if it is distinctive in the minds of consumers. See id. at 1045; Co-Rect
Prods., Inc. v. Marvy! Advertising Photography, Inc., 780 F.2d 1324,
1329 (8th Cir. 1985). In considering whether a particular mark is distinctive
courts classify it into one of four categories, including marks that are:
"(1) generic; (2) descriptive; (3) suggestive; or (4) arbitrary or fanciful."
First Bank, 84 F.3d at 1045; Co-Rect, 780 F.2d at 1329.
A generic mark refers to the article or service it identifies by its
common name and is not entitled to protection. See Co-Rect, 780 F.2d at
1329. Descriptive marks are slightly more distinctive than generic marks.
They describe the "characteristics, qualities, effects, or other features"
of the marked product. Id. Suggestive marks are deemed inherently distinctive.
See id. They suggest some quality or ingredient of the product but require
a leap of imagination in order for the consumer to reach a conclusion regarding
the nature of the goods. See id.; see also First Bank, 84 F.3d at 1045
n.5. Arbitrary or fanciful trademarks are also inherently distinctive.
They include common marks that are applied to the product in an entirely
unfamiliar way, and marks invented solely for their use as trademarks.
See Insty* Bit, Inc. v. Poly-tech Indus., Inc., 95 F.3d 663, 673 n.10 (8th
Cir. 1996).
Unlike suggestive and arbitrary or fanciful marks, descriptive marks
are not deemed inherently distinctive. For this reason, they are entitled
to protection only if the mark users demonstrate that they have become
distinctive by acquiring a secondary meaning in the minds of consumers.
See Co-Rect, 780 F.2d at 1329; First Bank, 84 F.3d at 1045. Secondary meaning
indicates that through "long and exclusive use and advertising in the sale
of the user's goods, [the mark] has become so associated in the public
mind with such goods that it serves to identify the source of the goods
and to distinguish them from the goods of others." Co-Rect, 780 F.2d at
1330 (citations omitted) (alterations omitted). The key factor is whether
"in the consumer's mind the mark denotes a single thing coming from a single
source." Id. (citations omitted) (internal quotations omitted).
The parties predictably differ on the issue of how "Home-Market.com"
should be categorized. Plaintiff concedes that it is not arbitrary or fanciful
but argues that it is suggestive. Defendant concedes that it is not generic
but argues that it is descriptive, and therefore, plaintiff must demonstrate
that it has acquired a secondary meaning in order to claim protection under
the Lanham Act. The line between what constitutes a descriptive mark and
what constitutes a suggestive mark is not altogether clear, and ultimately
the correct categorization of a particular mark is a question of fact.
Anheuser-Busch, Inc. v. Stroh Brewery Co., 750 F.2d 631, 635 (8th Cir.
1984). Courts wrestling with this distinction have arrived at varied and
seemingly inconsistent results. Compare id. at 633 (affirming district
court's finding that "LA" is suggestive when used to designate low alcohol
beer), Dietene Co. v. Dietrim Co., 225 F.2d 239, 243 (8th Cir. 1955) (finding
term "Dietene" more suggestive than descriptive when used to designate
a food supplement for people on a reducing diet), and American Home Prods.
Corp. v. Johnson Chemical Co., Inc., 589 F.2d 103, 106 (2nd Cir. 1978)
(deeming "roach motel" to be suggestive rather than descriptive), with
Duluth News-Tribune v. Mesabi Publ'g Co., 84 F.3d 1093, 1096 (8th Cir.
1996) (finding "Duluth News-Tribune" to be a descriptive term when used
to designate a newspaper published in Duluth, Minnesota), First Bank, 84
F.3d at 1045 (adopting parties' concession that "First Bank" is descriptive),
Conagra, Inc. v. Geo. A. Hormel, & Co., 990 F.2d 368, 370 (8th Cir.
1993) (affirming district court's determination that "Healthy Choice" is
a descriptive rather than suggestive term when used to identify food products),
General Mills, Inc. v. Kellogg Co., 824 F.2d 622, 625 (8th Cir. 1987) (affirming
district court's determination that "Apple Raisin Crisp" is descriptive
rather than suggestive), 20th Century Wear, Inc. v. Sanmark-Stardust, Inc.,
747 F.2d 81, 87-88 (2nd Cir. 1984) (finding the phrase "Cozy-Warm ENERGY
SAVERS" to be descriptive when used to identify women's pajamas), and Graham
Webb Int'l v. Helene Curtis, Inc., 17 F. Supp. 2d 919, 928 (D. Minn. 1998)
(finding "ThermaSilk" to be descriptive when used to designate a line of
hair care products).
Because each case presents its own unique set of circumstances a review
of these precedents, although marginally helpful, is not determinative.
Due to the imprecise nature of this inquiry, courts have employed a number
of tests to distinguish suggestive marks from distinctive ones. The most
common of these is the "imagination" test, which provides: "If the mental
leap between the word and the product's attributes is not almost instantaneous,
this strongly indicates suggestiveness, not direct descriptiveness." Conagra,
Inc. v. Geo. A. Hormel & Co., 784 F. Supp. 700, 708 (D. Neb. 1992)
(quoting 1 J. McCarthy, Trademarks and Unfair Competition §
11:21, at 492), aff'd, Conagra, 990 F.2d at 370. Nevertheless, the mark
itself need not immediately bring to mind the nature of the product it
identifies, rather "the question is whether the term 'directly and clearly
conveys information about the ingredients, qualities or characteristics
of the product or service.'" Id. (quoting 1 J. McCarthy, Trademarks and
Unfair Competition § 11:21, at 491).
Under this test the Court finds that "Home-Market.com" is a descriptive
term. Although the precise nature of plaintiff's business is not apparent
from this language, it directly and clearly conveys the general nature
of the services it identifies. The term "Home" describes services related
to homes, "Market" indicates that the services are available to consumers,
and ".com" is a well-known top-level domain name indicating that the services
are available through the Internet. See Brookfield, 174 F.3d at 1044. Because
plaintiff's web-site referral network markets services related to homes
over the Internet, it can be stated fairly that the mental leap between
the words "Home-Market.com" and the general attributes of the service it
identifies is almost instantaneous.
Because plaintiff seeks to protect an unregistered mark falling into
the descriptive category, it has the burden of demonstrating that this
mark has acquired a secondary meaning. On the present record the Court
finds precious little evidence that it has. Indeed, plaintiff fails even
to argue that the mark has acquired a secondary meaning in its memoranda
in support of the preliminary injunction motion. Nonetheless the preliminary
injunction hearing plaintiff's counsel argued as evidence of secondary
meaning that plaintiff's web-site appears as the first listing in a search
through most Internet search engines under the term "Home-Market." Defendant's
affidavit supports this contention. Plaintiff's counsel also represented
that Internet users accessed the "Home-Market.com" web site at least 1,500
times during an unidentified two week period of time. Counsel failed to
identify any documents in the record supporting this representation. Nevertheless,
even assuming it to be true, these facts alone are not a sufficient basis
upon which to find that "Home-Market.com" has become "so associated in
the public mind" with plaintiff's services at that site that it distinguishes
them from other services and identifies them as coming from a "single source."
Co-Rect, 780 F.2d at 1330.
The high placement of plaintiff's web site in search engine listings
shows that plaintiff has gone to great lengths to register it with search
engine providers and to use effective metatags n3 so that consumers searching
for the key phrase "Home-Market" can find it easily. It does not show,
however, that many consumers have actually found or searched for plaintiff's
services using that phrase such that it has become associated with plaintiff's
web site in the public mind. See Co-Rect, 780 F.2d at 1332 ("Although it
is true that advertising is a relevant factor in determining whether a
mark has acquired a secondary meaning, it is the effect of such advertising
that is important, not its extent."). Moreover, although plaintiff claims
that at least 1,500 people accessed the Home-Market.com web site over a
two week period, plaintiff does not indicate whether this two week period
occurred before or after defendant began using the Home-Market.net web
site. This evidence therefore fails to show that plaintiff's web site acquired
a secondary meaning before defendant's alleged infringement began. Furthermore,
the record also reflects that more than 183,000 people accessed defendant's
web site from the date of its inception sometime in 1998 through September
7, 1999. This represents a period of 88 weeks at most, for a total of over
4,100 incidents per two week period. Plaintiff's evidence thus does not
demonstrate that the public's association of the phrase "Home-Market" with
its services is presently any stronger than its association of that phrase
with defendant's services. Finally, aside from plaintiff's initial press
release announcing the Home-Market.com referral network, it has not marketed
the web site through any other medium outside the Internet during the three
years that the site has been in operation. For these reasons, the Court
finds the evidence on the record developed thus far insufficient to conclude
that "Home-Market.com" has acquired a secondary meaning. n4 The Court is
thus unpersuaded that plaintiff seeks to protect a valid trademark, and
accordingly finds that plaintiff has not shown a probability of success
on the merits.
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n3 Metatags consist of computer code associated with a particular web
site and are intended to describe its contents. "The more often a term
appears in the metatags and in the text of the web page, the more likely
it is that the web page will be "hit" in a search for that keyword and
the higher on the list of "hits" the web page will appear." Brookfield,
174 F.3d at 1045 (explaining the operation of Internet search engines and
the function of metatags in connection with them).
n4 The Court also notes that plaintiff has produced no consumer surveys
or other direct evidence to demonstrate that its mark has acquired a secondary
meaning. See Co-Rect, 780 F.2d at 1333 n.9 (discussing the importance of
consumer surveys in establishing secondary meaning).
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B. Likelihood of confusion
Even assuming that plaintiff has established ownership in a protectable
trademark, it has not shown a strong probability of proving the second
element of its prima facie case at trial. Once a mark user demonstrates
that its mark is entitled to protection, it must establish that the alleged
infringer's use actually confuses or creates a substantial likelihood of
confusion among consumers as to the source of the product or service at
issue. See Co-Rect, 780 F.2d at 1330.
In determining whether an alleged infringer's use creates a likelihood
of confusion, courts consider the following factors: (1) the strength of
the owner's mark; (2) the similarity between the owner's mark and the alleged
infringer's mark; (3) the degree to which the products compete with each
other; (4) the alleged infringer's intent to "pass off' its goods as those
of the trademark owner; (5) incidents of actual confusion; and (6) the
type of product, its costs and conditions of purchase. See id., citing
Squirtco v. Seven-Up Co., 628 F.2d 1086, 1091 (8th Cir. 1980).
Upon reviewing the evidence, the Court finds that only the second factor
weighs strongly in favor of plaintiff. The parties' domain names are identical
with the exception of the ".com" and ".net" suffixes attached to them.
These suffixes constitute two of the six standard top-level domain names,
one of which is attached to all Internet web addresses. See Brookfield,
174 F.3d at 1044 (stating that the available top-level domain names include:
"'.com' (commercial), '.edu'. (educational), '.org' (non-profit and miscellaneous
organizations), '.gov' (government), '.net' (networking provider), and
'.mil' (military)."). Because all domain names include one of these extensions,
the distinction between a domain name ending with ".com" and the same name
ending with ".net" is not highly significant. The Court accordingly concludes
that plaintiff's mark and defendant's mark are quite similar.
Other factors, however, weigh in favor of defendant. For the above
reasons, plaintiff has not shown that its mark is a strong one in the minds
of consumers. Moreover, none of the evidence suggests that defendant had
an intent to deceive consumers into thinking that his services were those
of plaintiff. There is no evidence that defendant even had knowledge of
plaintiff's web site or the nature of its services before he began using
the "Home-Market.net" address. Furthermore, plaintiff submits only the
barest evidence of actual confusion, including the fact that one of defendant's
clients accidently sent an email intended for defendant to plaintiff's
address. This incident resulted in no loss of business to plaintiff, and
it does not appear that defendant's client was ever genuinely confused
about the identity of the intended recipient of his message. The record
contains no evidence of any consumer who began doing business with defendant
in the mistaken belief that defendant sponsors the referral network available
at Home-Market.com. The isolated misdirected email to which plaintiff refers
is insufficient to establish that actual confusion between the parties'
services has occurred.
The remaining two factors do not appear to weigh strongly in favor
of either party. The parties are in competition with each other in the
general sense that both offer advertising on the Internet to real estate
agents, and in the more specific sense that both are engaged in web page
development for real estate agents. The strength of this factor is weakened,
however, by the fact that plaintiff does not market its web page development
services through the Home-Market.com site, but rather, through its site
at ShadesLanding.com. An Internet user who accesses the Home-Market.com
web site thus would not know from doing so that plaintiff offers commercial
web page development. Furthermore, according to plaintiff's policy of accepting
only ten clients per state, it does not presently accept clients from Minnesota
- the only geographic area in which defendant markets his services. Plaintiff
contends that at some point in the future it intends to begin accepting
real estate agent clients from that area again. Nevertheless, it is clear
that the current level of direct competition between the parties is minimal.
The parties' services are for these reasons sufficiently similar to put
them in competition with each other, but the degree of direct competition
shown on this record is not high.
Finally, Squirtco advises courts to consider the kind of product or
service at issue along with its cost and conditions of purchase with regard
to "whether the degree of care exercised by the purchaser can eliminate
the likelihood of confusion which would otherwise exist." 628 F.2d at 1091.
The extent to which an Internet user might avoid confusion between the
parties' web sites is likely to vary significantly depending on his or
her level of sophistication and knowledge of how the Internet works. Neither
party has submitted substantial evidence or argument addressing this factor,
and the Court finds that it is not significantly weighted in either direction.
Viewing the above factors in totality, the Court finds that although
the record as it is currently developed demonstrates a possibility of consumer
confusion between the parties' services, this possibility is not so strong
that it constitutes a "substantial likelihood" of confusion. For these
reasons, and because the Court has found insufficient evidence of a valid
trademark, plaintiff has not demonstrated a probability of success on the
merits.
II. Threat of Irreparable Harm to the Movant
Given the relatively low level of direct competition between the parties
and the paucity of evidence of actual confusion, the threat of irreparable
harm to plaintiff resulting from defendant's use of the Home-Market.net
web site appears to be slight. Although the possibility exists that a realtor
could associate defendant's referral network and web site development services
with plaintiff's business because of the similarity in domain names, plaintiff
has not shown that anyone has done so.
The potential for such confusion to arise is particularly low in light
of the fact that defendant uses the "Home-Market.net" web site primarily
as an inactive host for the web pages that he develops for his clients.
This status quo is obviously subject to change. In the absence of a preliminary
injunction defendant might replace the solicitation form that he removed
in light of this litigation or commence marketing through the web site
in some other way. Nevertheless, the possibility that plaintiff's goodwill
would be damaged or its clients misdirected as a result of such changes
is minimal, because plaintiff markets the majority of its services through
the ShadesLanding.com site.
III. Balance of Harms
Against this slight threat of harm the Court must weigh the substantial
harm that defendant is certain to experience if the Court grants the requested
injunction. Defendant avers that he presently has fifty-five clients who
are real estate agents practicing in the Minneapolis area. He further avers
that each of these clients has created letterhead, business cards, lawn
signs, and promotional brochures listing "Home-Market.net" as the first
part of his or her web site address. Requiring defendant to change his
domain name would not only force all of defendant's clients to reprint
their marketing materials, but also might temporarily cause them to lose
business during the transition from one domain name to another. The potential
impact that these losses might have on defendant, through loss of goodwill
with his existing clients, is substantial. These injuries to defendant
and his clients outweigh the risk of harm to plaintiff that might result
from defendant's web site.
IV. The Public Interest
Congress enacted the Lanham Act with the intent to eliminate unfair
competition by prohibiting the use of deceptive or misleading marks in
commerce. See 15 U.S.C. § 1127. In this case the record does
not support plaintiff's claim of ownership in a protected mark, and the
likelihood that defendant's mark will mislead or deceive consumers is low.
For these reasons, the Court concludes that the important public policies
enforced under the Lanham Act would not be served by granting a preliminary
injunction in this case. The Court accordingly denies plaintiff's motion.
ORDER
Based on the foregoing, and all of the files, records and proceedings
herein, plaintiff's motion for a preliminary injunction [Docket No. 8]
is DENIED.
Dated: December 22, 1999.
JOHN R. TUNHEIM
United States District Judge