CIVIL ACTION NO. 99-11604-PBS
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS
1999 U.S. Dist. LEXIS 18187
November 18, 1999, Decided
DISPOSITION:
Plaintiff's motion for a preliminary injunction (Docket 2) DENIED.
COUNSEL:
For CCBN.COM, INC., Plaintiff: Steven W. Phillips, Michael Boudett,
Alix Biel, Michael A. Albert, Foley, Hoag & Eliot, Boston, MA.
For C-CALL.COM, INC., Defendant: William R. Grimm, Timothy J. Perry, Michael J. Connolly, Hinckley, Allen & Snyder, Boston, MA USA.
For C-CALL.COM, INC., Defendant: Carla B. Oakley, Brobeck Phleger & Harrison, LLP, San Francisco, CA.
For A. DAVID MAZZONE, ADR Provider: A. David Mazzone, United States District Court, Boston, MA.
JUDGES:
PATTI B. SARIS, United States District Judge.
OPINIONBY:
PATTI B. SARIS
OPINION:
MEMORANDUM AND ORDER
November 18, 1999
SARIS, U.S.D.J.
INTRODUCTION
This is a dispute over an Internet domain name and service mark between
two competing companies that provide on-line stock market information and
financial services to investment professionals. In this essentially two
player market, these firms compete web page-to-web page. Plaintiff CCBN.com,
Inc. ("CCBN"), which uses the service mark StreetEvents.com, has moved
for a preliminary injunction to prevent the defendant, c-call.com ("c-call")
from using the service mark StreetFusion.com, alleging that the similarity
between the two marks has caused consumer confusion in violation of section
43 of the Lanham Act, 15 U.S.C. § 1125(a), and state law. n1
It also claims that c-call's pronouncement in its web page that it is the
"first and only Internet-based information exchange for the financial community,"
is a false and misleading description of fact in violation of 15 U.S.C.
§ 1125(a)(1).
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n1 The complaint alleges unfair competition in violation of §
43 of the Lanham Act, 15 U.S.C. § 1125(a) (Count I); false advertising
in violation of 15 U.S.C. § 1125(a)(1) (Count II); common law
unfair competition (Count III); state trademark infringement (Count IV);
dilution, in violation of Mass. Gen. L. ch. 110B, § 12 (Count
V); and unfair trade practices in violation of Mass. Gen. L. ch. 93A(Count
VI).
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Defendant argues that plaintiff is not the senior user of the mark
and there is no likelihood of consumer confusion. It points out that
the purchasers of the systems are highly sophisticated investment professionals;
the difference in price is dramatic, ($ 400,000 for c-call vs. free for
CCBN); and plaintiff is providing only a trial product, rather than a final
version. Defendant also points out that it has withdrawn the allegedly
misleading statement on the web page. After hearing, while it is a close
call for c-call, the Court DENIES plaintiff's motion.
I. FACTS
A. StreetEvents.Com
StreetEvents.com is an Internet-based service targeted at investment
professionals such as portfolio managers, industry analysts, and research
assistants. The staff at CCBN gathers information from investor relations
departments of publicly traded companies, and then organizes and posts
this information on the StreetEvents.com web site. Subscribers who log
into the site with an identification and password can gain access to schedules
of earnings events, and conference calls for several publicly traded companies.
StreetEvents.com also offers an e-mail service which alerts subscribers
daily to relevant stock market information. Finally, StreetEvents.com offers
audio archives of conference calls of many large, publicly traded companies.
StreetEvents.com's services are currently provided at no charge to
subscribers. CCBN intends to start charging for the service after the end
of 1999.
CCBN began preparing a business plan and brand testing the use of StreetEvents.com
as early as October of 1998. The mark is also a domain name that identifies
the Internet address on the world wide web. It has used the mark StreetEvents.com
on its web page since January of 1999, when it began providing its earning
events calendaring service to certain subscribers with a "beta" (or trial)
version of the StreetEvents.com web site. There are no records documenting
the identity or number of subscribers allowed access to the site in early
1999. Third party access for subscribers was based on personal contacts
of Kishore Rao, the general manager.
The service was promoted at a trade fair in February, 1999 where postcards
and brochures were distributed. The first advertising was published in
May, 1999. CCBN applied for a service mark registration for the StreetEvents.com
mark on June 22, 1999.
Currently over 500 subscribers use the StreetEvents.Com site every
day (free of charge) and more than 1,000 investment professionals are on
its e-mail list.
B. StreetFusion.com
Defendant c-call, through its previous web site and now through StreetFusion.com,
offers similar stock market information about publicly traded companies
over the Internet to similar types of investment professionals. Specifically,
c-call provides earnings events information, earnings projections, analyst
calls, and broadcasts of conference calls to investment professionals.
Conference calls are broadcast live on StreetFusion.com, while they are
currently available in audio archive through StreetEvents.com. C-call also
provides an e-mail service to inform its subscribers about changes to conference
call schedules or earnings release schedules. C-call charges up to $ 400,000
for a one-year subscription for its services. Its customers include: (1)
directors or managers of investor relations for public companies who are
responsible for disseminating the company's earnings releases and press
releases, and disseminating information about analyst conference calls
for their companies; (2) independent investor relations firms, which provide
basically the same service for public companies as in-house directors or
managers of investor relations; (3) portfolio managers or directors of
investment research for buy-side firms, such as Fidelity or T. Rowe Price,
who are money managers or fund managers; and (4) directors of research
or analysts for sell-side firms, such as Bear Stearns or Morgan Stanley,
who evaluate stock performance, recommend stocks to buy or sell, and affect
actual trades of public stocks.
C-call launched its original web site, under the domain name c-call.com,
in November of 1998. In February 1999, c-call engaged the services of a
branding and design firm to help create a new name and identifying logo.
It was dissatisfied with its c-call.com domain name because it was providing
more expanded services than simply access to conference calls. C-call selected
StreetFusion.com as its new service mark. On April 2, 1999, it reserved
the domain name StreetFusion.com. On April 7, 1999 after intellectual property
counsel conducted a preliminary trademark search, which turned up no conflicting
marks, c-call filed an application to federally register the StreetFusion.com
mark. According to Todd Walker, the co-founder and president of c-call.com,
defendant officially rolled out its service under the StreetFusion mark
in mid-April 1999. It had a website operating at its StreetFusion.com address
by mid-to-late April. By late April, the web site was fully operational.
In its press release dated May 1, 1999, defendant announced the launch
of StreetFusion.com. The company claims it chose StreetFusion to convey
the goal of "fusing" technology and information, and of "fusing" customers
who were previously unconnected.
Shortly after c-call changed its name to StreetFusion.com, plaintiff
states it began experiencing customer confusion.
II. DISCUSSION
A. Preliminary Injunction Standard
Plaintiff, as the moving party seeking a preliminary injunction, must
meet four criteria before an injunction can issue. The Court must find:
(1) that plaintiff will suffer irreparable injury if the injunction is
not granted; (2) that such injury outweighs any harm which granting injunctive
relief would inflict on the defendants; (3) that plaintiff has exhibited
a likelihood of success on the merits; and (4) that the public interest
will not be adversely affected by the granting of the injunction. See
TEC Eng'g Corp. v. Budget Molders Supply, Inc., 82 F.3d 542, 544 (1st Cir.
1996). Plaintiff bears the burden of making each of these showings. See
International Ass'n of Machinists and Aerospace Workers v. Eastern Air
Lines, Inc., 826 F.2d 1141, 1144-45 (1st Cir. 1987) (citing Planned
Parenthood League of Mass. v. Bellotti, 641 F.2d 1006, 1009 (1st Cir. 1981)).
In the context of the Lanham Act, "there is considerable authority for
the view that the irreparable injury requirement is satisfied once it is
shown that the defendant is wrongfully trading on the plaintiff's reputation."
Camel Hair & Cashmere Institute of America, Inc. v. Associated Dry
Goods Corp., 799 F.2d 6, 14 (1st Cir. 1986) ("Camel Hair").
"In a trademark case, the key issue is the likelihood of success on
the merits because the other decisions will likely flow from that ruling."
Keds Corp. v. Renee Int'l Trading Corp., 888 F.2d 215, 220 (1st Cir. 1989);
see also Equine Techs., Inc. v. Equitechnology, Inc., 68 F.3d 542, 544
(1st Cir. 1995) ("The central issue...with most preliminary injunction
trademark cases...is whether plaintiff demonstrated a likelihood of success
on the merits.")
B. Likelihood of Success on the Merits
To succeed in its action under 15 U.S.C. § 1125(a) n2, plaintiff
must prove: "1) that [it] uses, and thereby 'owns' a mark; 2) that the
defendant is using that same or a similar mark; 3) that the defendant's
use is likely to confuse the public, thereby harming the plaintiff." Star
Financial Services, Inc. v. Aastar Mortgage Corp., 89 F.3d 5, 9 (1st Cir.
1996) ("Star Financial"). The third factor, likelihood of confusion, is
often the dispositive one. See International Ass'n of Machinists and Aerospace
Workers v. Winship Green Nursing Center, 103 F.3d 196, 200 (1st Cir. 1996)
("Winship Green").
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n2 15 U.S.C. § 1125(a) provides in relevant part that:
(1) Any person who, on or in connection with any goods or services, or any container for goods, uses in commerce any word, term, name, symbol, or device, or any combination thereof, or any false designation of origin, false or misleading description of fact, or false or misleading representation of fact, which
(A) is likely to cause confusion, or to cause mistake, or to deceive as to the affiliation, connection, or association of such person with another person, or as to the origin, sponsorship, or approval of his or her goods, services, or commercial activities by another person...
shall be liable in a civil action..."
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1. Priority of Ownership of the Mark
Plaintiff asserts that it owns senior rights to the StreetEvents.com
mark, since it had been using the mark in connection with its service for
"several months" before Defendant adopted the StreetFusion.com mark. Defendant
argues that plaintiff's use of the StreetEvents.com mark prior to April
of 1999 was done only in promotional activities and other preliminary steps
toward starting a business, and that these activities are insufficient
to establish priority over use of the mark.
The Lanham Act grants trademark protection for marks that are "used
in commerce." 15 U.S.C. § 1051. "[A] mark shall be deemed
to be in use in commerce...on services when it is used or displayed in
the sale or advertising of services and the services are rendered in commerce..."
15 U.S.C. § 1127. The Supreme Court long ago stated, "the right
to a particular mark grows out of its use, not its mere adoption..." United
Drug Co. v. Theodore Rectanus Co., 248 U.S. 90, 97, 39 S. Ct. 48, 50-51,
63 L. Ed. 141 (1918). In the emerging world of the Internet, one court
defined "use in commerce" to include establishing a "typical home page
on the Internet, for access to all users. See Planned Parenthood
Fed'n of America, Inc. v. Bucci, 1997 U.S. Dist. LEXIS 3338, 42 U.S.P.Q.2D
(BNA) 1430, 1434 (S.D.N.Y. 1997).
Advertising and promotional activities, standing alone, have been held
to be insufficient to constitute "use in commerce" when not accompanied
by the rendering of services. See Buti v. Perosa, 139 F.3d 98, 105 (2nd
Cir. 1998) (holding that promotional activities insufficient to establish
use of mark where defendant never rendered restaurant services in the United
States). A party can establish "use in commerce" by demonstrating "test-market
use" of the mark preparatory to the provision of services. See Future Domain
Corp. v. Trantor Sys. Ltd., 1993 U.S. Dist. LEXIS 9177, 27 U.S.P.Q.2D (BNA)
1289, 1293 (N.D. Cal. 1993) (citing E.I. duPont de Nemours and Co. v. G.C.
Murphy Co., 199 U.S.P.Q. 807, 812 (1987)) ("Future Domain"). In Future
Domain, the court determined that a party's distribution of two hundred
free beta versions of its software product at a trade show was not test-marketing
sufficient to constitute "use in commerce" because test-marketing involves
"offering the product for sale through normal channels of trade in limited
markets for limited times." Id. Other courts have found "use in commerce"
in the absence of actual sales; however, such pre-sales marketing must
be sufficiently extensive. See New West Corp. v. NYM Co. of California,
Inc., 595 F.2d 1194, 1200 (9th Cir. 1979) (finding that the taking of substantial
pre-sales subscriptions for a magazine order and extensive advertising
was sufficient to establish use in determining ownership of mark). The
First Circuit has set forth a two part test to determine whether a party
has established "prior use" of a mark in the absence of actual sales:
Evidence showing, first, adoption, and, second, use in a way sufficiently public to identify or distinguish the marked goods in an appropriate segment of the public mind as those of the adopter of the mark, is competent to establish ownership, even without evidence of actual sales.
New England Duplicating Co. v. Mendes, 190 F.2d 415, 418 (1st
Cir. 1951).
CCBN claims that it is the senior owner of the StreetEvents.com mark
by having "rendered services" under that mark beginning in January 1999;
attending a February 1999 conference to promote its service under that
mark; and marketing its services through mailings and telemarketing.
The testimony of Kishore Rao, the co-founder and general manager of
StreetEvents.com, provides the following information. The StreetEvents
trademark has been in use since October 1998 when plaintiff registered
the web site domain under that name. At that time there was no service
or product in existence. The web site was not fully functional. In late
October, Rao became the first telemarketer. Through phone inquiries and
in-person meetings, without the aid of a consultant, he tested the brand
name on potential users. More telemarketers were hired in December. There
were no clients or customers until late January, 1999, when plaintiff offered
a calendar of investment events available via the World Wide Web that could
be personalized based on the user's investment profile. This calendar enabled
investor relations professionals to reach an audience of users. Asserting
a (dubious) trade secret privilege, Rao refused to state how many events
were listed in January, 1999.
The web page does not provide access to all users. In January, Rao
hand-picked third parties based on personal contacts who would be permitted
access to the site in order to solicit feedback. Rao could not estimate
the number of third parties provided such access in January. He could not
produce any records or make an estimate concerning the number of users
through April, 1999. In February, plaintiff distributed some postcards
and brochures at the Robertson & Stephens conference where it had a
booth. The first newspaper coverage of plaintiff was in April, but there
is no public coverage of the mark until June. There was a mailing to investment
professionals in February and March, but no evidence as to how many times.
In May, 1999 StreetEvents first placed advertisements for publication.
In an online newsletter, "IR Online", dated May 27, 1999, plaintiff first
introduced its readers to StreetEvents.com, stating "StreetEvents' Web
Site Went Live in April." E-mail services were offered in May, 1999.
At his deposition, Rao refused to provide any information about how
much money StreetEvents.com spent in connection with promotional materials
or advertising in early 1999, once again asserting that this information
was somehow a proprietary trade secret. There is no information in the
record as to how much was spent on advertising, how many brochures were
mailed, or how extensive the public contact was at the February, 1999 conference.
Because of the gaping holes in the record with respect to numbers of
customers and amount of promotional and advertising activities in the early
part of 1999, plaintiff has not established that it began to offer services
in commerce under the mark StreetEvents.com until April, 1999 at the earliest.
Defendant claims it began to offer its services under its StreetFusion.com
mark in mid-to-late April, 1999. However, its own press release announces
a May launch date. The record is unclear as to which company actively began
providing services in commerce under the disputed marks first.
Even in the absence of establishing priority in actual sales, plaintiff
may nonetheless prevail if it establishes sufficient test-marketing. The
key question for determining ownership of the mark is whether test-marketing
the beta version n3 of StreetEvents.com to a limited group of subscribers
hand-picked by the founders free of charge, together with the other limited
marketing activities prior to April, 1999, is sufficiently public to identify
the marked service in the relevant segment of the investment community
as services of CCBN. Because of the dearth of information on the extent
of test-marketing in the early months of 1999, plaintiff has not established
a likelihood of success on priority even under a test-marketing theory.
However, because the question of how much test-marketing is enough to establish
priority is close, I move on to consumer confusion.
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n3 The "beta" designation, according to plaintiff, was simply an indicator
that it was not yet charging for the service. Defendant asserts that the
term "beta" means "not fully functional" and "still being tested." This
Court has searched for a definition of this ubiquitous piece of computer
jargon. Though it appears that Oxford and Webster have not yet come on
board fully with the computer age, a somewhat unconventional on-line resource,
"The Jargon Lexicon" contained this definition:
"beta".../n./ 1. Mostly working but still under test; usu. used with 'in': 'in beta'...2. Anything that is new and experimental...3. Flaky; dubious; suspect (since beta software is notoriously buggy.)" The Jargon Lexicon, (visited Oct. 6, 1999) <http://www.wins.uva.n.1 /mes/jargon/b/beta.
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2. Likelihood of Confusion
This Court considers eight factors in assessing likelihood of confusion
in the trademark context: 1) the similarity of the marks; 2) the similarity
of the goods (or, in the case of a service mark action, similarity of the
services); 3) the relationship between the parties' channels of trade;
4) the relationship between the parties' advertising; 5) the classes of
prospective purchasers; 6) the evidence of actual confusion; 7) the defendant's
intent in adopting its allegedly infringing mark; and 8) the strength of
the plaintiff's mark. See Winship Green, 103 F.3d at 201; Star Financial,
89 F.3d at 10. No one factor is determinative, and courts must evaluate
the listed factors in the specific context presented by each case. See
Winship Green, 103 F.3d at 201.
(i) similarity of the marks
The two marks, StreetEvents.com and StreetFusion.com, are similar in
many respects. Each begins with the word "Street" - a shorthand in the
financial community referring to Wall Street. And in each mark, "Street"
is followed by a six-letter, two syllable word. The syncopation is the
same. While the marks share ".com", this suffix is not a relevant part
of the mark, because ".com" is a generic locator for domain names of web
sites dedicated to commercial use. See Hard Rock Cafe Int'l v. Morton,
1999 U.S. Dist. LEXIS 8340, at *70, 1999 WL 717995, at *23 (S.D.N.Y. 1999)
(finding that suffix ".com" has no trademark significance.)
C-call points out that the parties use vastly different design, layout,
and color schemes on their web pages and in their promotional materials.
In evaluating the similarity of the service marks in the context of a web
site, the Court must examine their appearance in the web site in order
to evaluate the likelihood of consumer confusion. The Alta Vista
Corp. Ltd. v. Digital Equipment Corp., 44 F. Supp. 2d 72, 76 (D. Mass.
1998) ("Alta Vista"). For those customers who receive information on the
services via these sources, then, the similarity of the marks is diluted
by their distinct appearances. Nonetheless, for those customers who hear
about the services via telemarketing, the two marks are quite similar.
This factor weighs in favor of plaintiff, but less strongly so because
of the differences in the web site.
(ii) similarity of the services
(iii) relationship between parties' channels of trade
(iv) relationship between the parties' advertising
(v) classes of prospective purchasers
These factors are typically considered as a group. See Astra Pharmaceutical
Products, Inc. v. Beckman Instruments, Inc., 718 F.2d 1201, 1206 (1st Cir.
1983) ("Astra Pharmaceutical"); Pignons S.A. de Mecanique v. Polaroid Corp.,
657 F.2d 482, 488 (1st Cir. 1981). StreetEvents.com and StreetFusion.com
have engaged in similar marketing strategies, advertisements, and methods
of collecting their information. Their target customer groups are also
virtually indistinguishable. With some minor variations, these start-up
companies offer nearly identical services, and are struggling head-to-head
to gain dominance in a market niche.
Both companies serve as the "middle man" linking the investor relations
("IR") departments of large publicly traded companies with investment professionals
(portfolio managers, industry analysts, and the like) in institutional
investment firms. Both StreetEvents.com and StreetFusion.com work directly
with IR departments, collect information on earnings events and upcoming
conference calls, and make this information available to investment professionals
via their web sites. Each allows its subscribers to customize the content
of the information received. Each offers an e-mail service to keep subscribers
updated on last-minute changes in earnings events and conference calls.
StreetFusion.com was first to offer live broadcasts of conference calls
at its site, but StreetEvents.com is following suit.
In launching their new businesses, both companies have taken a similar
approach to marketing and advertising. Both have sought new subscribers
by telemarketing to IR departments as well as investment professionals.
Both have developed brochures and data sheets detailing their services,
conducted mailings to IR groups and investment firms, produced press releases,
advertised in industry journals, obtained publicity through industry news
sources, and attended conferences to promote their services. Both companies,
of course, use their web sites to update subscribers on the latest changes
and enhancements to their services. These factors weigh in favor of plaintiff.
(vi) evidence of actual confusion
Plaintiff has offered the affidavits of several of its employees describing
up to twenty incidents where subscribers and investment professionals confused
StreetEvents.com with StreetFusion.com in June and July 1999. Defendant
has moved to strike these affidavits, alleging that they either contain
inadmissible hearsay or are overly vague. Plaintiff's affidavits contain
sufficiently reliable and relevant information to overcome defendant's
hearsay objection. See Asseo v. Pan American Grain Co., Inc., 805 F.2d
23, 26 (1st Cir. 1986) (finding reliance on hearsay appropriate in the
context of an expedited preliminary injunction proceeding). Moreover, defendant
was allowed to depose the affiants. Statements of customer confusion in
the trademark context fall under the "state of mind exception" to the hearsay
rule. See Fed. R. Evid. 803(3); Fun-Damental Too Ltd. v. Gemmy Industries
Corp., 111 F.3d 993, 1003-1004 (2nd Cir. 1997) (admitting sales manager's
statements relating customer complaints as being probative of customer
confusion); Armco, Inc. v. Armco Burglar Alarm Co., Inc., 693 F.2d 1155,
1160 n.10 (5th Cir.1982) (allowing plaintiff's employees to testify to
misdirected calls where probative of customer confusion).
The relevant type of confusion is that which occurs among the purchasers
of a product or service. See Astra Pharmaceutical, 718 F.2d at 1206 (stating,
"if likelihood of confusion exists, it must be based on the confusion of
some relevant person"); Winship Green, 103 F.3d at 201 (finding that infringing
conduct must be likely to confuse "an appreciable number of reasonably
prudent purchasers exercising ordinary care"). Where the relevant purchaser
group is sophisticated, where the goods and services are expensive, and
where the purchase decision is made after careful consideration, there
is less likelihood of confusion. See Astra Pharmaceutical, 718 F.2d
at 1206-07. Moreover, de minimus confusion, which is easily resolved, and
does not affect the ultimate purchase decision, is of minimal relevance.
See Alta Vista, 44 F. Supp. 2d at 79 (dismissing relevance of incidents
of confusion where the confusion "did not run deep" and did not affect
the ultimate purchase or sale); Lang v. Retirement Living Publishing Co.,
Inc., 949 F.2d 576, 583 (2nd Cir. 1991) (finding confusion irrelevant where
plaintiff supplied no link between confusion and eventual purchase decision).
CCBN has not demonstrated a likelihood of confusion among this sophisticated
purchasing population that impacts the ultimate purchase decision. While
CCBN has demonstrated multiple incidents of confusion involving these two
similar service marks, (i.e., a prospective subscriber who mistook the
sponsor of a promotional party, a misdirected fax, etc.), it has not shown
that this confusion persists at the key point of the purchasing decision
by sophisticated investment professionals. Defendant has submitted evidence
that the purchasing decision process has spanned up to six months. It involves
collecting extensive input and conducting technical evaluation. Moreover,
defendant now charges up to $ 400,000 for a one-year subscription. Plaintiff
charges nothing for a beta version. It is simply unrealistic to conclude
that any initial confusion over service marks would translate into "actual
confusion in purchasing the parties' products." Astra Pharmaceutical, 718
F.2d at 1207-1208. See also Star Financial, 89 F.3d at 9 (stating, "confusion
about source exists when a buyer is likely to purchase one product in the
belief she was buying another..."). This factor weighs heavily against
plaintiff.
(vii) defendant's intent in adopting the mark
Plaintiff argues that c-call intended to confuse potential subscribers
based on evidence that (1) defendant was previously offering its services
under c-call.com, and then later switched to StreetFusion.com after "several
months of aggressive promotion" by StreetEvents.com; (2) defendant made
the alleged false statement that it was the "first and only" Internet-based
calendaring service; and (3) defendant engaged in similar name-switching
tactics when it derived its prior name, c-call, from the mark of another
competitor, VCALL.com.
These parties co-exist in a very narrow, if not a two-player, market.
While defendant (now) concedes it was aware of StreetEvents.com's existence
when it adopted the StreetFusion.com mark, it does not necessarily follow
that defendant acted with an intent to confuse or deceive prospective purchasers.
See NEC Electronics, Inc. v. New England Circuit Sales, Inc., 722 F. Supp.
861, 866 (D. Mass. 1989) (citing Ziebart Int'l Corp. v. After Market Associates,
Inc., 802 F.2d 220, 221 (7th Cir. 1986)) (finding that "mere knowledge
of the existence of a competitor's mark is insufficient to prove bad faith.")
There is no evidence in this record of "aggressive" marketing by plaintiff
in early 1999 which would create enough good will for defendant to try
to usurp.
As for the "first and only" language contained on defendant's site,
this language was carried over from its previous c-call.com site, which
did pre-date the existence of StreetEvents.com. Defendant admits now it
is not the "only" such site and has withdrawn the language.
Finally, the record is inadequate to draw bad faith conclusions from
the circumstances surrounding defendant's original adoption of its previous
name, c-call.
(viii) strength of the mark
In determining the strength of plaintiff's StreetEvents.com mark, this
Court looks first to its classification along an established continuum
of "distinctiveness." Service marks are classified, in ascending order
of eligibility for protection, as (1) generic; (2) descriptive; (3) suggestive;
or (4) arbitrary and fanciful. See, e.g., Two Pesos, Inc. v. Taco Cabana,
Inc., 505 U.S. 763, 768, 112 S. Ct. 2753, 2757, 120 L. Ed. 2d 615 (1992)
("Two Pesos"); Calamari Fisheries, Inc. v. The Village Catch, 698 F. Supp.
994, 1006 (D. Mass. 1988) ("Calamari Fisheries") (citing S.S. Kresge Co.
v. United Factory Outlet, Inc., 598 F.2d 694, 696 (1st Cir. 1979)).
Since there is no evidence suggesting plaintiff's mark is either generic
or, at the other extreme, arbitrary and fanciful, I examine the two intermediate
categories, descriptive and suggestive. A descriptive mark expresses a
characteristic of the service to which it refers, and does not require
a consumer to use her imagination or perceptive powers to determine its
meaning. See Keebler Co. v. Rovira Biscuit Corp., 624 F.2d 366, 375 n.8
(1st Cir. 1980) ("Keebler"); Calamari Fisheries, 698 F. Supp. at 1006-1007;
Railroad Salvage of Conn., Inc. v. Railroad Salvage, Inc., 561 F. Supp.
1014, 1020 (D.R.I. 1983) ("Railroad Salvage"). In order to be entitled
to protection under the Lanham Act, the owner of a descriptive mark must
show that a "secondary meaning" has developed, such that a consumer associates
that mark with a particular service. Calamari Fisheries, 698
F. Supp. at 1007. A suggestive mark connotes, rather than describes,
a service, and requires a consumer to use her imagination to determine
the nature of that service. See Calamari Fisheries, 698 F. Supp.
at 1007; Keebler, 624 F.2d at 375 n.8; Railroad Salvage, 561 F. Supp. at
1020. In determining whether a mark is descriptive or suggestive, courts
consider the extent to which it has been used by others in the same field.
See Bayshore Group Ltd. v. Bay Shore Seafood Brokers, Inc., 762 F. Supp.
404, 414 (D. Mass. 1991) ("Bayshore Group"). However, the ultimate designation
is frequently made "on an intuitive basis, rather than as a result of logical
analysis susceptible of articulation." Calamari Fisheries, 698 F. Supp.
at 1008.
I agree with plaintiff that its mark is suggestive, rather than descriptive.
The two elements, "Street" and "Events," simply do not - without further
use of one's imagination - describe the characteristics of plaintiff's
services. Although as defendant has shown, many other web-based businesses
use the term "street" to refer to Wall Street, there are other businesses
which use "street" in other contexts. Upon encountering the StreetEvents.com
mark, one would need to intuit that "street" here referred to Wall Street,
and "events" referred to that part of plaintiff's service which lists corporate
earnings events and conference calls. Given that StreetEvents.com is a
suggestive mark, plaintiff need not show secondary meaning because suggestive
marks are inherently distinctive. See Two Pesos, 505 U.S. at 768.
However, courts consider other factors in determining the overall strength
of a mark, including: whether the mark is registered; how long it has been
in use; whether it has been widely promoted; and whether it has "renown
in the relevant field of business." Alta Vista, 44 F. Supp. 2d at 79. These
additional factors are useful here in assessing the strength of plaintiff's
mark.
First, although both plaintiff and defendant have applied to register
their respective marks, plaintiff did not do so until June 22, 1999, and
there is no indication in the record that a notice of allowance has issued
to either company. See 15 U.S.C. § 1501. Second, the dispute
over priority of use, described above, underscores the fact that plaintiff's
mark has not been in use very long. The longest period which plaintiff
may reasonably claim to have used the mark is about nine months, since
January of 1999. Defendant, on the other hand, has been using its mark
for about six months. It may be true that the Internet has accelerated
the pace at which on-line companies become household words. But there is
little evidence here that, in the rough-and tumble world of Internet companies,
CCBN's slight edge in using the StreetEvents.com mark allowed it to gain
renown or widespread recognition within the field. Finally, while CCBN
has engaged in aggressive marketing strategies to promote its mark since
May, 1999, there is little indication of just how well known the StreetEvents.com
mark was within the field in early 1999.
Weighing the above factors, this Court finds that the StreetEvents.com
mark is not strong because of the short time it has been in use and the
common use of the word "street" in the financial world. Moreover, "the
muscularity of a mark, in and of itself, does not relieve the markholder
of the burden to prove a realistic likelihood of confusion." Winship Green,
103 F.3d at 206 (finding that "the mark's strength cannot carry the day"
where plaintiff did not produce evidence showing realistic likelihood of
confusion); Aktiebolaget Electrolux v. Armatron Int'l, Inc., 999 F.2d 1,
5 (1st Cir. 1993) (stating that despite strength of mark, any remedy issued
must be directed to eliminating likelihood of confusion); Bayshore Group,
762 F. Supp. at 414 (weighing other factors and finding no likelihood of
confusion despite relatively strong mark).
In sum, plaintiff has not presented sufficient evidence that it is
likely to succeed on the merits in establishing a realistic likelihood
of confusion created by defendant's use of the StreetFusion.com mark.
3. False Advertising
The second issue in Plaintiff's motion for a preliminary injunction
concerns its allegation that defendant has engaged in false and misleading
advertisement in violation of 15 U.S.C. § 1125(a)(1). Plaintiff
objects to defendant's statement on its web page that it is the "first
and only Internet-based information exchange for the financial community."
While defendant may have been the first such company, it was not the only
one. Defendant has since removed this language, and thus the request for
injunctive relief is moot.
ORDER
Plaintiff's motion for a preliminary injunction (Docket 2) is DENIED.
PATTI B. SARIS
United States District Judge