VRM Research opportunities - Revision history

Dsearls: /* Testable Principles */

2010-03-18T14:42:18Z

Testable Principles

← Older revision		Revision as of 14:42, 18 March 2010
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	** Options for terminating relationship at will and without penalty		** Options for terminating relationship at will and without penalty

	'''What are the potential benefits to a vendor for freeing a customer?'''		'''What are the potential benefits to a vendor for freeing a customer -- or dealing with customers that are already free?'''
	* Decreased cost/hassle of gathering, storing, and managing customer data where the customer is relying on ~~their~~ own tools		* Decreased cost/hassle of gathering, storing, and managing customer data where the customer is relying on his or her own tools
	* Increased attention / visibility to vendor for being open, i.e. being the open alternative in the market		* Increased attention / visibility to vendor for being open, i.e. being the open alternative in the market
	* Increased participation from customers wanting to engage with open businesses		* Increased participation from customers wanting to engage with open businesses

Khopper: /* Proposed Experimental Scenario */

2009-12-23T14:29:26Z

Proposed Experimental Scenario

← Older revision		Revision as of 14:29, 23 December 2009
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	# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $0.10)		# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $0.10)
	# Participant is randomly assigned to one of two groups (free or captive)		# Participant is randomly assigned to one of two groups (free or captive)
	# Both groups are presented with an identical, multi-step information gathering process - specifically, to provide music preference information (e.g. favorite artists and tracks) along with personal demographic information (e.g. ~~name~~, ~~address~~, ~~sex~~, ~~age~~, etc.). All questions/fields are optional.		# Both groups are presented with an identical, multi-step information gathering process - specifically, to provide music preference information (e.g. favorite artists and tracks) along with personal non-identifiable demographic information (e.g. sex, age, salary, zip, etc.). All questions/fields are optional.
	# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.		# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.
	# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).		# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).

Khopper: /* Specific Research Proposals */

2009-12-23T14:27:35Z

Specific Research Proposals

← Older revision		Revision as of 14:27, 23 December 2009
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	== Specific Research Proposals ==		== Specific Research Proposals ==
	Present users with a scenario that explores the hypothesis that '''a free customer is worth more than a captive one''' by testing specific behaviors of individuals placed into "free customer" vs. "captive customer" scenarios. The experimental scenarios will use mechanical Turk and Berkman-developed web and measurement software tools for completing web-based, personal data-gathering scenarios - Doc Searls and Keith Hopper with guidance from Dave Rand, Jason Callina, Joe Andrieu, Tim Hwang and Rob Faris. External funding, while not required, is being explored, as it would greatly expand the scope of testable treatments and number of participants while ~~shrinking~~ the overall timeframe.		Present users with a scenario that explores the hypothesis that '''a free customer is worth more than a captive one''' by testing specific behaviors of individuals placed into "free customer" vs. "captive customer" scenarios. The experimental scenarios will use mechanical Turk and Berkman-developed web and measurement software tools for completing web-based, personal data-gathering scenarios - Doc Searls and Keith Hopper with guidance from Dave Rand, Jason Callina, Joe Andrieu, Tim Hwang and Rob Faris. External funding, while not required, is being explored, as it would greatly expand the scope of testable treatments and number of participants while reducing the overall timeframe.

	=== Proposed Experimental Scenario ===		=== Proposed Experimental Scenario ===

Khopper: /* Specific Research Proposals */

2009-12-23T14:27:14Z

Specific Research Proposals

← Older revision		Revision as of 14:27, 23 December 2009
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	== Specific Research Proposals ==		== Specific Research Proposals ==
	Present users with a scenario that explores the hypothesis that '''a free customer is worth more than a captive one''' by testing specific behaviors of individuals placed into "free customer" vs. "captive customer" scenarios. The experimental scenarios will use mechanical Turk and Berkman-developed web and measurement software tools for completing web-based, personal data-gathering scenarios - Doc Searls and Keith Hopper with ~~help~~ from Dave Rand, Jason Callina, Joe Andrieu, Tim Hwang and ~~Aaron Shaw~~. External funding, while not required, is being explored, as it would greatly expand the scope of testable treatments and number of participants while shrinking the overall timeframe.		Present users with a scenario that explores the hypothesis that '''a free customer is worth more than a captive one''' by testing specific behaviors of individuals placed into "free customer" vs. "captive customer" scenarios. The experimental scenarios will use mechanical Turk and Berkman-developed web and measurement software tools for completing web-based, personal data-gathering scenarios - Doc Searls and Keith Hopper with guidance from Dave Rand, Jason Callina, Joe Andrieu, Tim Hwang and Rob Faris. External funding, while not required, is being explored, as it would greatly expand the scope of testable treatments and number of participants while shrinking the overall timeframe.

	=== Proposed Experimental Scenario ===		=== Proposed Experimental Scenario ===

Khopper: /* Proposed Experimental Scenario */

2009-12-15T21:03:56Z

Proposed Experimental Scenario

← Older revision		Revision as of 21:03, 15 December 2009
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	## Upon completion of all selected actions, the participant is then informed that this study was to test their willingness to provide personal information. They will be asked brief survey questions to determine the depth of their belief they were in a "free" situation and the data would not, in fact, be used, shared, or investigated without their permission. Data from participants who did not trust the process might be discarded. Participants will then be asked if they're willing to anonymously share the personal data collected with the research team.		## Upon completion of all selected actions, the participant is then informed that this study was to test their willingness to provide personal information. They will be asked brief survey questions to determine the depth of their belief they were in a "free" situation and the data would not, in fact, be used, shared, or investigated without their permission. Data from participants who did not trust the process might be discarded. Participants will then be asked if they're willing to anonymously share the personal data collected with the research team.
	# For the Captive Customer Scenario:		# For the Captive Customer Scenario:
	## Before information gathering begins, the captive group is informed that they will ~~participating in~~ a ~~test of a music recommendation service, where they will be providing~~ information ~~directly to~~ a ~~vendor~~ (e.g. Last.fm). The information gathering process will be identical to the "free customer" process and involve letting them generate a list of their favorite musical artists along with some other personal information. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and targeted artist and song recommendations are provided in return (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).		## Before information gathering begins, the captive group is informed that they will be testing a new vendor-driven information collection
			tool that gathers together individual's data for a vender (e.g. Last.fm) for the purpose of generating music recommendations. The information gathering process will be identical to the "free customer" process and involve letting them generate a list of their favorite musical artists along with some other personal information. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and targeted artist and song recommendations are provided in return (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).

	* Some aspects to test:		* Some aspects to test:

Khopper: /* Proposed Experimental Scenario */

2009-12-15T15:41:59Z

Proposed Experimental Scenario

Khopper: /* Proposed Experimental Scenario */

2009-12-15T15:33:51Z

Proposed Experimental Scenario

← Older revision		Revision as of 15:33, 15 December 2009
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	# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.		# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.
	# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).		# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).
	~~# Differences between free and captive scenarios are as follows...~~
	# For the Free Customer Scenario:		# For the Free Customer Scenario:
	## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).		## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).

Khopper: /* Proposed Experimental Scenario */

2009-12-15T15:33:35Z

Proposed Experimental Scenario

← Older revision		Revision as of 15:33, 15 December 2009
Line 51:		Line 51:
	# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.		# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.
	# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).		# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).
	# ~~There are important difference~~ between free and captive scenarios		# Differences between free and captive scenarios are as follows...
	# For the Free Customer Scenario:		# For the Free Customer Scenario:
	## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).		## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).

Khopper: /* Proposed Experimental Scenario */

2009-12-15T15:32:53Z

Proposed Experimental Scenario

← Older revision		Revision as of 15:32, 15 December 2009
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	=== Proposed Experimental Scenario ===		=== Proposed Experimental Scenario ===
	This scenario entails an information gathering process, where participants are placed in either a free or captive customer scenario and then subsequently asked to enter a variety of personal information. Different treatments within this experiment will test participants' willingness to engage, exchange information, and offer the experience to their friends.		This scenario entails an information gathering process, where participants are placed in either a free or captive customer scenario and then subsequently asked to enter a variety of personal information. Different treatments within this experiment will test participants' willingness to engage, exchange information, and offer the experience to their friends.
	# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $.10)		# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $0.10)
	# Participant is randomly assigned to one of two groups (free or captive)		# Participant is randomly assigned to one of two groups (free or captive)
	# Both groups are presented with an identical, multi-step information gathering process - specifically, to provide music preference information (e.g. favorite artists and tracks) along with personal demographic information (e.g. name, address, sex, age, etc.). All questions/fields are optional.		# Both groups are presented with an identical, multi-step information gathering process - specifically, to provide music preference information (e.g. favorite artists and tracks) along with personal demographic information (e.g. name, address, sex, age, etc.). All questions/fields are optional.
	# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.		# At the end of the information gathering process, both groups are informed they have completed the requirements to redeem their earnings. Additional steps taken at this point (e.g. listening, sharing) are not required.
	# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).		# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).
	# ~~The~~ difference between free and captive ~~experiences are as follows~~:		# There are important difference between free and captive scenarios
	## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The ~~test~~ will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. ~~For each vendor~~ the ~~free participant chooses~~ to share their data with~~, the~~ vendor ~~provides~~ recommendations ~~for~~ artists and ~~songs which they~~ can ~~choose~~ to ~~listen~~ to or ~~purchase (or ignore)~~.		# For the Free Customer Scenario:
	## Before information gathering begins, the captive group is informed ~~that the information~~ that they ~~are being asked for is being collected by and for~~ a ~~single vendor for the purpose~~ of providing ~~music recommendations that~~ will be ~~presented for listening~~ and ~~purchase~~. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and artist and song recommendations are provided in return. ~~The participant~~ can ~~choose~~ to ~~listen to or purchase these~~ tracks.		## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).
			## Upon completion of all selected actions, the participant is then informed that this study was to test their willingness to provide personal information. They will be asked brief survey questions to determine the depth of their belief they were in a "free" situation and the data would not, in fact, be used, shared, or investigated without their permission. Data from participants who did not trust the process might be discarded.
			# For the Captive Customer Scenario:
			## Before information gathering begins, the captive group is informed that they will participating in a test of a music recommendation service, where they will be providing information directly to a vendor (e.g. Last.fm). The information gathering process will be identical to the "free customer" process and involve letting them generate a list of their favorite musical artists along with some other personal information. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and targeted artist and song recommendations are provided in return (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).

	* Some aspects to test:		* Some aspects to test:

Khopper: /* Specific Research Proposals */

2009-12-15T15:18:13Z

Specific Research Proposals

← Older revision		Revision as of 15:18, 15 December 2009
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	=== Proposed Experimental Scenario ===		=== Proposed Experimental Scenario ===
	This scenario entails ~~a music recommendation~~ process, where participants are asked to ~~share~~ information ~~to online music vendors in exchange for personalized song recommendations~~. Different ~~scenarios~~ within this experiment will test participants' willingness to engage, exchange information, and ~~share~~ the experience ~~with others~~.		This scenario entails an information gathering process, where participants are placed in either a free or captive customer scenario and then subsequently asked to enter a variety of personal information. Different treatments within this experiment will test participants' willingness to engage, exchange information, and offer the experience to their friends.
	# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $.10)		# Participant selects the Amazon HIT and agrees to complete an associated online process in exchange for a small amount of money (e.g. $.10)
	# Participant is randomly assigned to one of two groups (free or captive)		# Participant is randomly assigned to one of two groups (free or captive)
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	# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).		# Upon completion of the entire process, both groups are provided the option to share a link to this project with a friend (or on twitter, facebook, etc).
	# The difference between free and captive experiences are as follows:		# The difference between free and captive experiences are as follows:
	## Before information gathering begins, the free group is informed that the information that ~~they are being asked for~~ is collected strictly for their own use~~, with the option to share it with one or more vendors once the process is complete (privacy policy available?)~~. For each vendor the free participant chooses to share their data with, the vendor provides recommendations for artists and songs which they can choose to listen to or purchase (or ignore).		## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The test will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. For each vendor the free participant chooses to share their data with, the vendor provides recommendations for artists and songs which they can choose to listen to or purchase (or ignore).
	## Before information gathering begins, the captive group is informed that the information that they are being asked for is being collected by and for a single vendor for the purpose of providing music recommendations that will be presented for listening and purchase. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and artist and song recommendations are provided in return. The participant can choose to listen to or purchase these tracks.		## Before information gathering begins, the captive group is informed that the information that they are being asked for is being collected by and for a single vendor for the purpose of providing music recommendations that will be presented for listening and purchase. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and artist and song recommendations are provided in return. The participant can choose to listen to or purchase these tracks.

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	** How will specifics of the experience and specific wording affect individual's willingness to participate?		** How will specifics of the experience and specific wording affect individual's willingness to participate?
	** Are there certain individual characteristics (e.g. age) that predict willingness to participate?		** Are there certain individual characteristics (e.g. age) that predict willingness to participate?
			** What is the most effective way to present a free scenario so that it feels free?
			** What percentage of participants don't trust online data gathering efforts and what affects this perception

	* Potential issues / items to resolve:		* Potential issues / items to resolve:

← Older revision		Revision as of 15:41, 15 December 2009
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	# For the Free Customer Scenario:		# For the Free Customer Scenario:
	## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).		## Before information gathering begins, the free group is informed that they will be testing a new user-driven information collection tool that lets individuals gather together their own data to later share if and how they choose to. The information gathering process will involve letting them generate a list of their favorite musical artists along with some other personal information. It will be made clear that the information that is collected will be strictly for their own use and will not be shared without their permission. At the end of the information gathering process, participants are then offered the chance to share their data with a specific vendor (e.g. Last.fm) in exchange for targeted music recommendations based on their favorite artists (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).
	## Upon completion of all selected actions, the participant is then informed that this study was to test their willingness to provide personal information. They will be asked brief survey questions to determine the depth of their belief they were in a "free" situation and the data would not, in fact, be used, shared, or investigated without their permission. Data from participants who did not trust the process might be discarded.		## Upon completion of all selected actions, the participant is then informed that this study was to test their willingness to provide personal information. They will be asked brief survey questions to determine the depth of their belief they were in a "free" situation and the data would not, in fact, be used, shared, or investigated without their permission. Data from participants who did not trust the process might be discarded. Participants will then be asked if they're willing to anonymously share the personal data collected with the research team.
	# For the Captive Customer Scenario:		# For the Captive Customer Scenario:
	## Before information gathering begins, the captive group is informed that they will participating in a test of a music recommendation service, where they will be providing information directly to a vendor (e.g. Last.fm). The information gathering process will be identical to the "free customer" process and involve letting them generate a list of their favorite musical artists along with some other personal information. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and targeted artist and song recommendations are provided in return (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).		## Before information gathering begins, the captive group is informed that they will participating in a test of a music recommendation service, where they will be providing information directly to a vendor (e.g. Last.fm). The information gathering process will be identical to the "free customer" process and involve letting them generate a list of their favorite musical artists along with some other personal information. Upon completion of the information gathering process, relevant data is automatically shared with the vendor (user is not given a choice), and targeted artist and song recommendations are provided in return (this will leverage a music recommendation API, such as from Last.fm). These recommendations can be listened to and specific tracks can be downloaded and purchased (e.g. with the AMT revenue generated from participation).
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	* Potential issues / items to resolve:		* Potential issues / items to resolve:
	** ~~Is this a compelling enough experiment? Will we learn meaningful things?~~ Are we really measuring FREE vs. CAPTIVE customer experiences?		** Are we really measuring FREE vs. CAPTIVE customer experiences? In other words, is our definition of free and captive too arbitrary or context-specific as to lose experimental merit?
	*** Is our definition of free and captive too arbitrary or context-specific as to lose experimental merit?		** Is offering targeted music a valuable enough proposition to encourage data sharing, listening and purchasing of music tracks and ultimately, sharing with friends? Is there a way to make this more compelling?
	** Is ~~the fundamental recommendation experience~~ valuable enough to encourage listening and purchasing of music tracks and ultimately, sharing with friends? Is there a way to make this more compelling?
	** Can we collect information and disclose its purposes in such a way as to accurately leverage recommendation APIs and not be deceitful, yet still create a clear and compelling delineation between free and captive participation?		** Can we collect information and disclose its purposes in such a way as to accurately leverage recommendation APIs and not be deceitful, yet still create a clear and compelling delineation between free and captive participation?
			** Is the subtle deception involved in this experiment appropriate, presented appropriately, and functionally the best way to structure this experiment?
	** How will we control for willingness to purchase/listen if one process potentially alters the quality of the music recommendations? Is this necessary to control for?		** How will we control for willingness to purchase/listen if one process potentially alters the quality of the music recommendations? Is this necessary to control for?
	** Should captive ~~participants also have the post-process option of~~ sharing the data with multiple vendors?		** Show we throw out data from "free" customers who don't trust the information gathering process?
			** Should captive customers be told what vendor they are sharing the data with - if so, should we test multiple vendors?
			** Should we disclose which data is being shared with vendors if it all doesn't go into the API request?
	** Should other free group options exist, such as the ability to download your entered information in a standard format or share your preferences and recommendations with a friend?		** Should other free group options exist, such as the ability to download your entered information in a standard format or share your preferences and recommendations with a friend?
	** How will participants be paid so as not to influence whether or not they choose to provide information (or alternatively, simply skip the process and collect their $.20)?		** How will participants be paid so as not to influence whether or not they choose to provide information (or alternatively, simply skip the process and collect their $.20)?
	** What music recommendation APIs are available, what types of data do they require to generate quality recommendations (and is this standard)?		** What music recommendation APIs are available, what types of data do they require to generate quality recommendations (and is this standard)?
	** How might trust issues with the data collector (i.e. Berkman) influence outcomes?		** How might trust issues with the data collector (i.e. Berkman/Harvard) influence outcomes?
	** How will the music services themselves (e.g. perceived brand trust and value) affect outcomes (and how might we control for this)?		** How will the music services themselves (e.g. perceived brand trust and value) affect outcomes (and how might we control for this)?
	** What are the experimental disclosure requirements here - esp as it relates to personal information gathering that ~~likely~~ won't be used to generate music recommendations		** What are the experimental disclosure requirements here - esp as it relates to personal information gathering that won't be used to generate music recommendations
	** Can the cash reward be exchanged for a music download (that possibly is of higher value) to test effectiveness of the recommendation and ultimately test if free participants provide information that results in better vendor offerings.		** Can the cash reward be exchanged for a music download (that possibly is of higher value) to test effectiveness of the recommendation and ultimately test if free participants provide information that results in better vendor offerings.