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		<id>https://cyber.harvard.edu/projectvrm/?title=Main_Page&amp;diff=4831</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="https://cyber.harvard.edu/projectvrm/?title=Main_Page&amp;diff=4831"/>
		<updated>2011-08-07T15:58:43Z</updated>

		<summary type="html">&lt;p&gt;Anhkhanhnd: /* Upcoming Events */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== About VRM ==&lt;br /&gt;
&lt;br /&gt;
VRM stands for &#039;&#039;&#039;Vendor Relationship Management&#039;&#039;&#039;. VRM  tools provide customers with both &#039;&#039;independence&#039;&#039; from vendors and &#039;&#039;better ways of engaging&#039;&#039; with vendors. The same tools can also support individuals&#039; relations with schools, churches, government entities and other kinds of organizations &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.yoursanfranciscoplumber.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco plumber&amp;lt;/span&amp;gt;].&lt;br /&gt;
&lt;br /&gt;
In a narrow sense, VRM is the reciprocal &amp;amp;#151; from the customer side &amp;amp;#151; of CRM &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.thehouston-plumbers.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;houston plumber&amp;lt;/span&amp;gt;]. VRM tools provide customers with the means to bear their side of the relationship burden. They relieve CRM of the perceived need to &amp;quot;capture,&amp;quot; &amp;quot;acquire,&amp;quot; &amp;quot;lock in,&amp;quot; &amp;quot;manage,&amp;quot; and otherwise employ the language and thinking of slave-owners when dealing with customers. With VRM on the customer&#039;s side, CRM systems will no longer be alone in trying to improve the ways companies relate to customers. Customers will be also be involved, as fully empowered participants, rather than as captive followers.[http://www.writers-write.co.uk Essay writing] &amp;amp; [http://www.allsoppandallsopp.com/Rent/Properties_Dubai Rent Properties Dubai]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
VRM development projects are listed below.&lt;br /&gt;
&lt;br /&gt;
== Project VRM ==&lt;br /&gt;
&lt;br /&gt;
[http://www.choithraminternational.com schools indore] [http://projectvrm.org ProjectVRM] is a research and development project of [http://cyber.law.harvard.edu the Berkman Center for Internet &amp;amp; Society] at Harvard University. It was created by [http://en.wikipedia.org/wiki/Doc_Searls Doc Searls][http://www.gadgetsnew.us/ ,] a fellow at the Center, to encourage VRM development and to conduct research on its premises and its progress &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.thesanfranciscolocksmith.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco locksmith&amp;lt;/span&amp;gt;]. &lt;br /&gt;
&lt;br /&gt;
When the project began in 2006, Doc saw it as &amp;quot;a way to fulfill the promise of [http://cluetrain.com &#039;&#039;The Cluetrain Manifesto&#039;&#039;]&#039;s Prime Clue&amp;quot;: &lt;br /&gt;
&lt;br /&gt;
[[Image:Not-1.gif]]&lt;br /&gt;
&lt;br /&gt;
Doc believed that customer reach would only exceed vendor grasp if customers had the tools for the job. So Doc created ProjectVRM to support the creation and building of those tools[http://seo.zianka.com/ .] You can also try a [http://phonyphonecalls.blogspot.com/ cell phone lookup ]&lt;br /&gt;
&lt;br /&gt;
Since then the VRM community has grown to include many development projects, companies, allied associations and individuals, [http://www.dissertationwritinghelp.co.uk/ dissertation help]in addition to ProjectVRM itself. The community&#039;s work is outlined in this wiki, and discussed on its [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list][http://www.musikdahsyat.info/ ,] its [http://blogs.law.harvard.edu/vrm blog] and in workshops and other events and site.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Read more about ProjectVRM on the [[About | About Page]].&lt;br /&gt;
&lt;br /&gt;
== VRM and the Economy ==&lt;br /&gt;
&lt;br /&gt;
The economic goal of VRM is to improve relationships between Demand and Supply by providing new and better ways for the former to engage with and drive the latter. &lt;br /&gt;
&lt;br /&gt;
This is not possible when all the tools are provided by suppliers, and all those tools are different. For example, most customers today carry around up to dozens of &amp;quot;loyalty&amp;quot; cards and key-ring tags, each with its own vendor-provided means for controlling interactions and providing benefits.[http://www.essayhelppros.co.uk/uk-essay-writing.php Essay writing] These inconvenience both buyers and sellers, and limit the intelligence that can be gathered and put to use by either party. What if buyers had the ability to advertise their shopping lists to the sellers with which they have relationships ? What if buyers were able to establish and maintain loyalty on their own terms and in their own ways? What if customers&#039; ability to express preferences and advertise demand were improved to the point where sellers could reduce money wasted on &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.noguruscam.com &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;advertising]&amp;lt;/span&amp;gt; and other forms of guesswork? What if it were quick and easy for customers to say what they&#039;ll pay for what they want, on their own terms (and to pay on the spot, if the terms are mutually agreeable)? VRM tools and services will answer these and many other questions that could not be asked before the Internet came along &amp;amp;#151; and cannot be asked, as long as sellers continue to hold all the relationship cards.[http://www.allegromedical.com/wound-care-c541/tegaderm-hp-transparent-dressing-8-x-12-p191072.html tegaderm] [http://www.allsoppandallsopp.com/Villas_Dubai villas dubai] [http://www.teethwhiteningathomev.com Teeth whitening]&lt;br /&gt;
&lt;br /&gt;
== VRM Principles ==&lt;br /&gt;
&lt;br /&gt;
VRM development work is based on the belief that &#039;&#039;free customers are more valuable than captive ones&#039;&#039; &amp;amp;#151; to themselves, to vendors, and to the larger economy. To be free &amp;amp;#151;&lt;br /&gt;
&lt;br /&gt;
#Relationships must be voluntary.&lt;br /&gt;
#Customers must enter relationships with vendors as independent actors.&lt;br /&gt;
#Customers must be the points of integration for their own data.&lt;br /&gt;
#Customers must have control of data they generate and gather. They must be able to share data selectively, voluntarily, and control the terms of its use.&lt;br /&gt;
#Customers must be able to assert their own terms of engagement and service. &lt;br /&gt;
#Customers must be free to express their demands and intentions outside of any one company&#039;s control. [http://www.vittleende.se Tandblekning]&lt;br /&gt;
&lt;br /&gt;
VRM research work probes the willingness and ability of customers to assert and enjoy  independence from vendors -- and of vendors&#039; willingness and ability to value and engage with independent customers. It also follows changes in the marketplace as VRM tools come into use [http://thienloclaptop.com .]&lt;br /&gt;
&lt;br /&gt;
== VRM Goals ==&lt;br /&gt;
VRM Goals are as follow:&lt;br /&gt;
&lt;br /&gt;
In the &amp;quot;Markets Are Relationships&amp;quot; chapter of the [http://www.cluetrain.com/Cluetrain_10/index.html 10th Anniversary edition] of &#039;&#039;The Cluetrain Manifesto&#039;&#039;, Doc Searls writes this about the purposes of VRM efforts:&lt;br /&gt;
&lt;br /&gt;
#Provide tools for individuals to manage relationships with organizations. These tools are personal. That is, they belong to the individual in the sense that they are under the individual&#039;s control. They can also be social, in the sense that they can connect with others and support group formation and action. But they need to be personal first.&lt;br /&gt;
#Make individuals the collection centers for their own data, so that transaction histories, health records, membership details, service contracts, and other forms of personal data are no longer scattered throughout a forest of silos.&lt;br /&gt;
#Give individuals the ability to share data selectively, without disclosing more personal information than the individual allows &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.spas-sanfrancisco.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco spas&amp;lt;/span&amp;gt;].&lt;br /&gt;
#Give individuals the ability to control how their data is used by others, and for how long. At the individual&#039;s discretion, this may include agreements requiring others to delete the individual&#039;s data when the relationship ends &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.sanjosedentistdds.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san jose dentist&amp;lt;/span&amp;gt;].&lt;br /&gt;
#Give individuals the ability to assert their own terms of service, reducing or eliminating the need for organization-written terms of service that nobody reads and everybody has to &amp;quot;accept&amp;quot; anyway.&lt;br /&gt;
#Give individuals means for expressing demand in the open market, outside any organizational silo, without disclosing any unnecessary personal information.&lt;br /&gt;
#Make individuals platforms for business by opening the market to many kinds of third party services that serve buyers as well as &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.universalfinance.org/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;loan modification&amp;lt;/span&amp;gt;]&lt;br /&gt;
 sellers.&lt;br /&gt;
#Base relationship-managing tools on open standards, open APIs (application program interfaces), and open code. This will support a rising tide of activity that will lift an infinite variety of business boats, plus other social goods.&lt;br /&gt;
&lt;br /&gt;
== VRM Terminology ==&lt;br /&gt;
Like any new market, VRM requires the introduction of a handful of new terms. The community is currently (October 2010) using this wiki to develop Wikipedia entries for the following terms. Feel free to help us by reviewing and editing the following pages (or our [[Wikipedia Article Discussion]] page):&lt;br /&gt;
* [[Personal data service]]&lt;br /&gt;
* [[Personal data server]]&lt;br /&gt;
* [[Personal data store]]&lt;br /&gt;
* [[Personal data ecosystem]]&lt;br /&gt;
* [[Personal Cloud]]&lt;br /&gt;
* [[Personal Data management]]&lt;br /&gt;
&lt;br /&gt;
We encourage discussion of these definitions on the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]. Please add other terms you feel are important to &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://seoph2.cafe24.com/wordpress/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;seo blog&amp;lt;/span&amp;gt;] harmonize within VRM and with related &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.allseoexperts.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;web design&amp;lt;/span&amp;gt;],&amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.adela.vn/dich-vu/thiet-ke-profile-cong-ty.html &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;Thiet ke profile&amp;lt;/span&amp;gt;] communities[http://www.adela.vn/ .]&lt;br /&gt;
&lt;br /&gt;
== VRM Development Work ==&lt;br /&gt;
&lt;br /&gt;
Here is a partial list of VRM development efforts. Some are organizations of whom some are commercial entities, some are standing open source code development efforts:&lt;br /&gt;
&lt;br /&gt;
*[[EmanciPay]]&lt;br /&gt;
*[[FCRA: Access to credit data]]&lt;br /&gt;
*[http://genomera.com Genomera (Health VRM)]&lt;br /&gt;
*[[GRM: Government Relationship Management]]&lt;br /&gt;
*[http://www.essayinn.co.uk Essay Help]&lt;br /&gt;
*[http://www.cashadvance-loans.net/ Cash advance loans] &lt;br /&gt;
*[http://www.gofrugal.com/pos/point-of-sale.html Project Management]&lt;br /&gt;
*[http://higgins-project.org higgins-project.org&lt;br /&gt;
*[[Personal RFP]]&lt;br /&gt;
*[http://themineproject.org/ The Mine! Project] &lt;br /&gt;
*[[Rechtsanwalt]]&lt;br /&gt;
*[http://code.google.com/p/webfinger/ webfinger]&lt;br /&gt;
*[http://www.hayda.net/ Chat]&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Committees ==&lt;br /&gt;
&lt;br /&gt;
*[[Vision Committee]]&lt;br /&gt;
*[[Marketing Committee]]&lt;br /&gt;
*[[Standards Committee]]&lt;br /&gt;
*[[Organization Committee]]&lt;br /&gt;
*[[Usage Committee]]&lt;br /&gt;
*[[Compliance Committee]]&lt;br /&gt;
*[[Steering Committee]]&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Resources ==&lt;br /&gt;
&lt;br /&gt;
* ProjectVRM [[mailing list]]&lt;br /&gt;
* ProjectVRM &lt;br /&gt;
* [[VRM FAQ]]&lt;br /&gt;
* VRM [Twitter stream http://twitter.com/vrm]&lt;br /&gt;
* [http://www.reddit.com/r/vrm/ Reddit on VMR Articles] [A canonical list of influential documents, blog posts, whitepapers, and articles about VRM. http://econometriclinks.com/* [http://www.gallbladderdetox.com/gall-bladder-surgery Gallbladder Removal] You can vote up links &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.universalfinance.org/loan-modification &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;loan modification&amp;lt;/span&amp;gt;] that provide the best background on VRM.&lt;br /&gt;
&lt;br /&gt;
Conference Call archive and audio links can be found at the [[Project_VRM:Community_Portal | Community Portal]] page.&lt;br /&gt;
&lt;br /&gt;
== VRM Events ==&lt;br /&gt;
&lt;br /&gt;
Also see [http://cyber.law.harvard.edu/projectvrm/Events Events] page.&lt;br /&gt;
ProjectVRM events take place once or twice per year:&lt;br /&gt;
=== Upcoming Events ===&lt;br /&gt;
2011&lt;br /&gt;
* [http://iiw13.eventbrite.com/ IIW XIII (2011-B)] November, 2011, Mountain View, CA]&lt;br /&gt;
*[http://girl-xinh-viet-nam.blogspot.com/ girl xinh việt nam]&lt;br /&gt;
&lt;br /&gt;
=== Past Events ===&lt;br /&gt;
2011&lt;br /&gt;
*[http://www.cvent.com/events/conversational-commerce-conference/event-summary-f70a703bbabf4cda930c1412dee2bf4f.aspx Conversational Commerce Conference], February 2-3, San Francisco&lt;br /&gt;
* [http://impact.kynetx.com/ IMPACT/2011], March 22-23, Salt Lake City, UT&lt;br /&gt;
* VRM Gathering at [[SXSW Interactive 2011]] (date TBD)&lt;br /&gt;
* [http://iiw12.eventbrite.com/ IIW XII (2011-A)] May 3-5, 2011, Mountain View, CA&lt;br /&gt;
&lt;br /&gt;
2010&lt;br /&gt;
* [[VRM+CRM%202010]] August 26-27 Harvard University, Cambridge, MA&lt;br /&gt;
&lt;br /&gt;
2009&lt;br /&gt;
* [[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA&lt;br /&gt;
* [[VRM East Coast Workshop 2009]] (VRooM 2009) took place on 12-13 October at Harvard University&lt;br /&gt;
* [[VRM at SXSW 2009]] were meetings during SXSW in March 2009, Austin, TX&lt;br /&gt;
* [[VRM West Coast Workshop 2009]] took place May 15-16[http://www.chenkrahman.com/ ,] 2009 in Palo Alto, CA&lt;br /&gt;
&lt;br /&gt;
2008&lt;br /&gt;
* [[VRM2008]] took place in Munich on 21/22 April 2008&lt;br /&gt;
* [[VRM Workshop 2008]] took place in July 2008 at Harvard University&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[http://www.vrmhub.net/ VRM Hub] is a series of monthly meetings in London.&lt;br /&gt;
&lt;br /&gt;
Other meetings and workshops take place before and during [http://www.internetidentityworkshop.com/ Internet Identity Workshops] in Mountain View, California, each Fall and Spring. VRM is also a topic at [http://kynetximpactspring2010.eventbrite.com/ Kynetx Impact] conferences. You can see some of the [http://www.freescenicpictures.com/ pictures] posted here on an earlier post.&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Participation ==&lt;br /&gt;
&lt;br /&gt;
Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]. Or edit this wiki by signing up at the top of this page.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div class=&amp;quot;right&amp;quot; &amp;gt;&lt;br /&gt;
&amp;lt;ul style=&amp;quot;display:none;&amp;quot;&amp;gt;&lt;br /&gt;
[http://www.ocularconcepts.us Web Design Cleveland]&lt;br /&gt;
[http://www.dangcapseo.com/seo/category/dich-vu-seo Dịch vụ seo]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Anhkhanhnd</name></author>
	</entry>
	<entry>
		<id>https://cyber.harvard.edu/projectvrm/?title=Main_Page&amp;diff=4830</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="https://cyber.harvard.edu/projectvrm/?title=Main_Page&amp;diff=4830"/>
		<updated>2011-08-07T15:39:53Z</updated>

		<summary type="html">&lt;p&gt;Anhkhanhnd: /* ProjectVRM Participation */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== About VRM ==&lt;br /&gt;
&lt;br /&gt;
VRM stands for &#039;&#039;&#039;Vendor Relationship Management&#039;&#039;&#039;. VRM  tools provide customers with both &#039;&#039;independence&#039;&#039; from vendors and &#039;&#039;better ways of engaging&#039;&#039; with vendors. The same tools can also support individuals&#039; relations with schools, churches, government entities and other kinds of organizations &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.yoursanfranciscoplumber.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco plumber&amp;lt;/span&amp;gt;].&lt;br /&gt;
&lt;br /&gt;
In a narrow sense, VRM is the reciprocal &amp;amp;#151; from the customer side &amp;amp;#151; of CRM &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.thehouston-plumbers.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;houston plumber&amp;lt;/span&amp;gt;]. VRM tools provide customers with the means to bear their side of the relationship burden. They relieve CRM of the perceived need to &amp;quot;capture,&amp;quot; &amp;quot;acquire,&amp;quot; &amp;quot;lock in,&amp;quot; &amp;quot;manage,&amp;quot; and otherwise employ the language and thinking of slave-owners when dealing with customers. With VRM on the customer&#039;s side, CRM systems will no longer be alone in trying to improve the ways companies relate to customers. Customers will be also be involved, as fully empowered participants, rather than as captive followers.[http://www.writers-write.co.uk Essay writing] &amp;amp; [http://www.allsoppandallsopp.com/Rent/Properties_Dubai Rent Properties Dubai]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
VRM development projects are listed below.&lt;br /&gt;
&lt;br /&gt;
== Project VRM ==&lt;br /&gt;
&lt;br /&gt;
[http://www.choithraminternational.com schools indore] [http://projectvrm.org ProjectVRM] is a research and development project of [http://cyber.law.harvard.edu the Berkman Center for Internet &amp;amp; Society] at Harvard University. It was created by [http://en.wikipedia.org/wiki/Doc_Searls Doc Searls][http://www.gadgetsnew.us/ ,] a fellow at the Center, to encourage VRM development and to conduct research on its premises and its progress &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.thesanfranciscolocksmith.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco locksmith&amp;lt;/span&amp;gt;]. &lt;br /&gt;
&lt;br /&gt;
When the project began in 2006, Doc saw it as &amp;quot;a way to fulfill the promise of [http://cluetrain.com &#039;&#039;The Cluetrain Manifesto&#039;&#039;]&#039;s Prime Clue&amp;quot;: &lt;br /&gt;
&lt;br /&gt;
[[Image:Not-1.gif]]&lt;br /&gt;
&lt;br /&gt;
Doc believed that customer reach would only exceed vendor grasp if customers had the tools for the job. So Doc created ProjectVRM to support the creation and building of those tools[http://seo.zianka.com/ .] You can also try a [http://phonyphonecalls.blogspot.com/ cell phone lookup ]&lt;br /&gt;
&lt;br /&gt;
Since then the VRM community has grown to include many development projects, companies, allied associations and individuals, [http://www.dissertationwritinghelp.co.uk/ dissertation help]in addition to ProjectVRM itself. The community&#039;s work is outlined in this wiki, and discussed on its [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list][http://www.musikdahsyat.info/ ,] its [http://blogs.law.harvard.edu/vrm blog] and in workshops and other events and site.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Read more about ProjectVRM on the [[About | About Page]].&lt;br /&gt;
&lt;br /&gt;
== VRM and the Economy ==&lt;br /&gt;
&lt;br /&gt;
The economic goal of VRM is to improve relationships between Demand and Supply by providing new and better ways for the former to engage with and drive the latter. &lt;br /&gt;
&lt;br /&gt;
This is not possible when all the tools are provided by suppliers, and all those tools are different. For example, most customers today carry around up to dozens of &amp;quot;loyalty&amp;quot; cards and key-ring tags, each with its own vendor-provided means for controlling interactions and providing benefits.[http://www.essayhelppros.co.uk/uk-essay-writing.php Essay writing] These inconvenience both buyers and sellers, and limit the intelligence that can be gathered and put to use by either party. What if buyers had the ability to advertise their shopping lists to the sellers with which they have relationships ? What if buyers were able to establish and maintain loyalty on their own terms and in their own ways? What if customers&#039; ability to express preferences and advertise demand were improved to the point where sellers could reduce money wasted on &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.noguruscam.com &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;advertising]&amp;lt;/span&amp;gt; and other forms of guesswork? What if it were quick and easy for customers to say what they&#039;ll pay for what they want, on their own terms (and to pay on the spot, if the terms are mutually agreeable)? VRM tools and services will answer these and many other questions that could not be asked before the Internet came along &amp;amp;#151; and cannot be asked, as long as sellers continue to hold all the relationship cards.[http://www.allegromedical.com/wound-care-c541/tegaderm-hp-transparent-dressing-8-x-12-p191072.html tegaderm] [http://www.allsoppandallsopp.com/Villas_Dubai villas dubai] [http://www.teethwhiteningathomev.com Teeth whitening]&lt;br /&gt;
&lt;br /&gt;
== VRM Principles ==&lt;br /&gt;
&lt;br /&gt;
VRM development work is based on the belief that &#039;&#039;free customers are more valuable than captive ones&#039;&#039; &amp;amp;#151; to themselves, to vendors, and to the larger economy. To be free &amp;amp;#151;&lt;br /&gt;
&lt;br /&gt;
#Relationships must be voluntary.&lt;br /&gt;
#Customers must enter relationships with vendors as independent actors.&lt;br /&gt;
#Customers must be the points of integration for their own data.&lt;br /&gt;
#Customers must have control of data they generate and gather. They must be able to share data selectively, voluntarily, and control the terms of its use.&lt;br /&gt;
#Customers must be able to assert their own terms of engagement and service. &lt;br /&gt;
#Customers must be free to express their demands and intentions outside of any one company&#039;s control. [http://www.vittleende.se Tandblekning]&lt;br /&gt;
&lt;br /&gt;
VRM research work probes the willingness and ability of customers to assert and enjoy  independence from vendors -- and of vendors&#039; willingness and ability to value and engage with independent customers. It also follows changes in the marketplace as VRM tools come into use [http://thienloclaptop.com .]&lt;br /&gt;
&lt;br /&gt;
== VRM Goals ==&lt;br /&gt;
VRM Goals are as follow:&lt;br /&gt;
&lt;br /&gt;
In the &amp;quot;Markets Are Relationships&amp;quot; chapter of the [http://www.cluetrain.com/Cluetrain_10/index.html 10th Anniversary edition] of &#039;&#039;The Cluetrain Manifesto&#039;&#039;, Doc Searls writes this about the purposes of VRM efforts:&lt;br /&gt;
&lt;br /&gt;
#Provide tools for individuals to manage relationships with organizations. These tools are personal. That is, they belong to the individual in the sense that they are under the individual&#039;s control. They can also be social, in the sense that they can connect with others and support group formation and action. But they need to be personal first.&lt;br /&gt;
#Make individuals the collection centers for their own data, so that transaction histories, health records, membership details, service contracts, and other forms of personal data are no longer scattered throughout a forest of silos.&lt;br /&gt;
#Give individuals the ability to share data selectively, without disclosing more personal information than the individual allows &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.spas-sanfrancisco.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san francisco spas&amp;lt;/span&amp;gt;].&lt;br /&gt;
#Give individuals the ability to control how their data is used by others, and for how long. At the individual&#039;s discretion, this may include agreements requiring others to delete the individual&#039;s data when the relationship ends &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.sanjosedentistdds.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;san jose dentist&amp;lt;/span&amp;gt;].&lt;br /&gt;
#Give individuals the ability to assert their own terms of service, reducing or eliminating the need for organization-written terms of service that nobody reads and everybody has to &amp;quot;accept&amp;quot; anyway.&lt;br /&gt;
#Give individuals means for expressing demand in the open market, outside any organizational silo, without disclosing any unnecessary personal information.&lt;br /&gt;
#Make individuals platforms for business by opening the market to many kinds of third party services that serve buyers as well as &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.universalfinance.org/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;loan modification&amp;lt;/span&amp;gt;]&lt;br /&gt;
 sellers.&lt;br /&gt;
#Base relationship-managing tools on open standards, open APIs (application program interfaces), and open code. This will support a rising tide of activity that will lift an infinite variety of business boats, plus other social goods.&lt;br /&gt;
&lt;br /&gt;
== VRM Terminology ==&lt;br /&gt;
Like any new market, VRM requires the introduction of a handful of new terms. The community is currently (October 2010) using this wiki to develop Wikipedia entries for the following terms. Feel free to help us by reviewing and editing the following pages (or our [[Wikipedia Article Discussion]] page):&lt;br /&gt;
* [[Personal data service]]&lt;br /&gt;
* [[Personal data server]]&lt;br /&gt;
* [[Personal data store]]&lt;br /&gt;
* [[Personal data ecosystem]]&lt;br /&gt;
* [[Personal Cloud]]&lt;br /&gt;
* [[Personal Data management]]&lt;br /&gt;
&lt;br /&gt;
We encourage discussion of these definitions on the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]. Please add other terms you feel are important to &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://seoph2.cafe24.com/wordpress/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;seo blog&amp;lt;/span&amp;gt;] harmonize within VRM and with related &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.allseoexperts.com/ &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;web design&amp;lt;/span&amp;gt;],&amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.adela.vn/dich-vu/thiet-ke-profile-cong-ty.html &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;Thiet ke profile&amp;lt;/span&amp;gt;] communities[http://www.adela.vn/ .]&lt;br /&gt;
&lt;br /&gt;
== VRM Development Work ==&lt;br /&gt;
&lt;br /&gt;
Here is a partial list of VRM development efforts. Some are organizations of whom some are commercial entities, some are standing open source code development efforts:&lt;br /&gt;
&lt;br /&gt;
*[[EmanciPay]]&lt;br /&gt;
*[[FCRA: Access to credit data]]&lt;br /&gt;
*[http://genomera.com Genomera (Health VRM)]&lt;br /&gt;
*[[GRM: Government Relationship Management]]&lt;br /&gt;
*[http://www.essayinn.co.uk Essay Help]&lt;br /&gt;
*[http://www.cashadvance-loans.net/ Cash advance loans] &lt;br /&gt;
*[http://www.gofrugal.com/pos/point-of-sale.html Project Management]&lt;br /&gt;
*[http://higgins-project.org higgins-project.org&lt;br /&gt;
*[[Personal RFP]]&lt;br /&gt;
*[http://themineproject.org/ The Mine! Project] &lt;br /&gt;
*[[Rechtsanwalt]]&lt;br /&gt;
*[http://code.google.com/p/webfinger/ webfinger]&lt;br /&gt;
*[http://www.hayda.net/ Chat]&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Committees ==&lt;br /&gt;
&lt;br /&gt;
*[[Vision Committee]]&lt;br /&gt;
*[[Marketing Committee]]&lt;br /&gt;
*[[Standards Committee]]&lt;br /&gt;
*[[Organization Committee]]&lt;br /&gt;
*[[Usage Committee]]&lt;br /&gt;
*[[Compliance Committee]]&lt;br /&gt;
*[[Steering Committee]]&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Resources ==&lt;br /&gt;
&lt;br /&gt;
* ProjectVRM [[mailing list]]&lt;br /&gt;
* ProjectVRM &lt;br /&gt;
* [[VRM FAQ]]&lt;br /&gt;
* VRM [Twitter stream http://twitter.com/vrm]&lt;br /&gt;
* [http://www.reddit.com/r/vrm/ Reddit on VMR Articles] [A canonical list of influential documents, blog posts, whitepapers, and articles about VRM. http://econometriclinks.com/* [http://www.gallbladderdetox.com/gall-bladder-surgery Gallbladder Removal] You can vote up links &amp;lt;span class=&amp;quot;plainlinks&amp;quot;&amp;gt;[http://www.universalfinance.org/loan-modification &amp;lt;span style=&amp;quot;color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;&amp;quot;&amp;gt;loan modification&amp;lt;/span&amp;gt;] that provide the best background on VRM.&lt;br /&gt;
&lt;br /&gt;
Conference Call archive and audio links can be found at the [[Project_VRM:Community_Portal | Community Portal]] page.&lt;br /&gt;
&lt;br /&gt;
== VRM Events ==&lt;br /&gt;
&lt;br /&gt;
Also see [http://cyber.law.harvard.edu/projectvrm/Events Events] page.&lt;br /&gt;
ProjectVRM events take place once or twice per year:&lt;br /&gt;
=== Upcoming Events ===&lt;br /&gt;
2011&lt;br /&gt;
* [http://iiw13.eventbrite.com/ IIW XIII (2011-B)] November, 2011, Mountain View, CA]&lt;br /&gt;
&lt;br /&gt;
=== Past Events ===&lt;br /&gt;
2011&lt;br /&gt;
*[http://www.cvent.com/events/conversational-commerce-conference/event-summary-f70a703bbabf4cda930c1412dee2bf4f.aspx Conversational Commerce Conference], February 2-3, San Francisco&lt;br /&gt;
* [http://impact.kynetx.com/ IMPACT/2011], March 22-23, Salt Lake City, UT&lt;br /&gt;
* VRM Gathering at [[SXSW Interactive 2011]] (date TBD)&lt;br /&gt;
* [http://iiw12.eventbrite.com/ IIW XII (2011-A)] May 3-5, 2011, Mountain View, CA&lt;br /&gt;
&lt;br /&gt;
2010&lt;br /&gt;
* [[VRM+CRM%202010]] August 26-27 Harvard University, Cambridge, MA&lt;br /&gt;
&lt;br /&gt;
2009&lt;br /&gt;
* [[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA&lt;br /&gt;
* [[VRM East Coast Workshop 2009]] (VRooM 2009) took place on 12-13 October at Harvard University&lt;br /&gt;
* [[VRM at SXSW 2009]] were meetings during SXSW in March 2009, Austin, TX&lt;br /&gt;
* [[VRM West Coast Workshop 2009]] took place May 15-16[http://www.chenkrahman.com/ ,] 2009 in Palo Alto, CA&lt;br /&gt;
&lt;br /&gt;
2008&lt;br /&gt;
* [[VRM2008]] took place in Munich on 21/22 April 2008&lt;br /&gt;
* [[VRM Workshop 2008]] took place in July 2008 at Harvard University&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[http://www.vrmhub.net/ VRM Hub] is a series of monthly meetings in London.&lt;br /&gt;
&lt;br /&gt;
Other meetings and workshops take place before and during [http://www.internetidentityworkshop.com/ Internet Identity Workshops] in Mountain View, California, each Fall and Spring. VRM is also a topic at [http://kynetximpactspring2010.eventbrite.com/ Kynetx Impact] conferences. You can see some of the [http://www.freescenicpictures.com/ pictures] posted here on an earlier post.&lt;br /&gt;
&lt;br /&gt;
== ProjectVRM Participation ==&lt;br /&gt;
&lt;br /&gt;
Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]. Or edit this wiki by signing up at the top of this page.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div class=&amp;quot;right&amp;quot; &amp;gt;&lt;br /&gt;
&amp;lt;ul style=&amp;quot;display:none;&amp;quot;&amp;gt;&lt;br /&gt;
[http://www.ocularconcepts.us Web Design Cleveland]&lt;br /&gt;
[http://www.dangcapseo.com/seo/category/dich-vu-seo Dịch vụ seo]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;/div&gt;</summary>
		<author><name>Anhkhanhnd</name></author>
	</entry>
	<entry>
		<id>https://cyber.harvard.edu/projectvrm/?title=December_03_2008_Conference_Call&amp;diff=4829</id>
		<title>December 03 2008 Conference Call</title>
		<link rel="alternate" type="text/html" href="https://cyber.harvard.edu/projectvrm/?title=December_03_2008_Conference_Call&amp;diff=4829"/>
		<updated>2011-08-07T13:23:36Z</updated>

		<summary type="html">&lt;p&gt;Anhkhanhnd: /* Next Meeting */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;==Conference Call Notes==&lt;br /&gt;
Drafted by Joe Andrieu, December 03, 2008&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==IRC==&lt;br /&gt;
 #vrm at chat.freenode.net&lt;br /&gt;
&lt;br /&gt;
==Other Calls==&lt;br /&gt;
[[Category:conference call]]&lt;br /&gt;
[[:Category:conference call]]&lt;br /&gt;
&lt;br /&gt;
==Attendees==&lt;br /&gt;
* Joe Andrieu&lt;br /&gt;
* Dean Landsman&lt;br /&gt;
* Sean Bohan&lt;br /&gt;
* Iain Henderson&lt;br /&gt;
* Keith Hopper&lt;br /&gt;
* Doc Searls&lt;br /&gt;
* Alan Mitchell&lt;br /&gt;
&lt;br /&gt;
==Agenda==&lt;br /&gt;
#Declaration of Independence/Principles&lt;br /&gt;
#Project VRM Landing Page&lt;br /&gt;
#CRM Business&lt;br /&gt;
#Iain Email&lt;br /&gt;
#Marketing group output&lt;br /&gt;
#Organization and IP policy discussion&lt;br /&gt;
#Next face to face&lt;br /&gt;
#Expectations&lt;br /&gt;
#VPI&lt;br /&gt;
#Dataportability&lt;br /&gt;
&lt;br /&gt;
==Notes==&lt;br /&gt;
===Declaration of Independence/Principles===&lt;br /&gt;
&lt;br /&gt;
Doc is working on it. Hopes to have something by the end of the week. Doc &amp;amp; Dean remind us that we keep getting questions about &amp;quot;is this VRM&amp;quot; and quite often just about advertising.&lt;br /&gt;
&lt;br /&gt;
This flows with Doc&#039;s work on the 2nd edition of the cluetrain manifesto. So progress soon...&lt;br /&gt;
&lt;br /&gt;
===Project VRM Landing Page===&lt;br /&gt;
Website is up.  Looking for feedback/changes/etc. Hasn&#039;t been fixed to go over to Drupal at Berkman.&lt;br /&gt;
&lt;br /&gt;
http://projectvrm.net&lt;br /&gt;
&lt;br /&gt;
Send feedback to Dean. mailto:deanland@gmail.com&lt;br /&gt;
&lt;br /&gt;
Note we also need a new logo.&lt;br /&gt;
&lt;br /&gt;
===CRM Business===&lt;br /&gt;
We had a VRM meeting after IIW, graciously hosted by friends at Oracle.&lt;br /&gt;
&lt;br /&gt;
Where it was mentioned by our hosts that &amp;quot;Whoever wins at VRM wins at CRM&amp;quot;. To note, we do have the attention the top people at the #2 worldwide CRM company (#1 in US).&lt;br /&gt;
&lt;br /&gt;
For the r-button, it occurs that we are going to be providing stuff for CRM people as well as VRM folks. Let&#039;s consider how we approach CRM companies without getting caught up in it.&lt;br /&gt;
&lt;br /&gt;
Iain--I think its fairly easy to articulate to a CRM vendor how to make their system VRM enabled. I have had talks with folks at Terradata and IBM.&lt;br /&gt;
&lt;br /&gt;
Doc--It seems to me that Oracle and Salesforce have dramatically changed the language they are using. Less about acquiring and owning customers. The wikipedia entry has changed.  The old ways of pitching themselves has changed.&lt;br /&gt;
&lt;br /&gt;
The smartest people don&#039;t go to Oracle for CRM solutions. Because it isn&#039;t so much about the technology, it&#039;s about changing your internal processes and culture. So why Oracle gets lots of money for enterprise solutions, there&#039;s a LOT more spent on CRM internally by companies reinventing themselves.&lt;br /&gt;
&lt;br /&gt;
VRM + CRM Workshop? &lt;br /&gt;
&lt;br /&gt;
VRM needs to interface with CRM.&lt;br /&gt;
&lt;br /&gt;
If clever organizations see this as the future and start investing now, that will ease our development. The risk is them also trying to co-opt VRM for their own ends. That&#039;s an inevitable confrontation we&#039;ll just have to manage.&lt;br /&gt;
&lt;br /&gt;
Once we have the declaration of independence and constitution, we can use that to focus our attention and to counter the inevitable efforts to co-opt VRM.&lt;br /&gt;
&lt;br /&gt;
Actions:&lt;br /&gt;
#In the principles, we need to specifically address the reciprocity between CRM and VRM, that these are additive relationships.&lt;br /&gt;
#Doc would like to work with Iain on an article/working set of talking points about what VRM means for CRM.&lt;br /&gt;
#An event--VRM + CRM. Preferably one of many verticals. Doc would like to feel we are a bit further downstream. More concrete stuff to talk about.&lt;br /&gt;
&lt;br /&gt;
===Marketing group output===&lt;br /&gt;
Group started out with Sean &amp;amp; Chris document, plus help with Dean and Deb. Sean has been picking up stuff and working on two new documents. Talking with some designers, looking for pro-bono.&lt;br /&gt;
&lt;br /&gt;
Is this marketing group for marketing VRM or is it for the implications /for/ marketing of VRM. Answer: it is for marketing VRM.  We are looking at interpreting VRM for &amp;quot;the real world&amp;quot;. To be able to take what we do and take it to large retailers and invite them to be part of a pilot project, with a nice fee to fund that. So, anything we write has to make it past legal and IT as well as marketing. We want them to understand there is benefit here and in their language. We have a few candidate firms to approach.&lt;br /&gt;
&lt;br /&gt;
Alan Mitchell asked to join the effort.&lt;br /&gt;
[http://www.vietnamseo.org Marketing online]&lt;br /&gt;
[http://www.aboutvietnam.org Vietnam guide]&lt;br /&gt;
[http://www.quangbaweb.biz Quang ba web]&lt;br /&gt;
[http://www.vietnamandroid.com Android]&lt;br /&gt;
&lt;br /&gt;
===Organization and IP policy discussion===&lt;br /&gt;
There are some challenges playing well with Berkman. Doc needs to build up the project at Berkman, ie, getting funding in, before growing the project outside Berkman.&lt;br /&gt;
&lt;br /&gt;
Conversation processing Bill Smith&#039;s feedback.&lt;br /&gt;
&lt;br /&gt;
Doc is meeting with a lawyer next week on the organizational side.&lt;br /&gt;
&lt;br /&gt;
Got to get the principles up. Website up. FAQ. These are gatekeepers for getting funding into VRM.&lt;br /&gt;
&lt;br /&gt;
Iain notes that all of the either relationship stages in his recent email, have hundreds of pages.&lt;br /&gt;
Joe notes that with SwitchBook&#039;s NSF funding, he is ready to convene public discussions to create a search map specification.&lt;br /&gt;
&lt;br /&gt;
Let&#039;s set up a weekly 1 hour meeting.&lt;br /&gt;
&lt;br /&gt;
===Next face to face===&lt;br /&gt;
Stanford in the spring?&lt;br /&gt;
&lt;br /&gt;
Early March&lt;br /&gt;
Last Week of February Good for Doc&lt;br /&gt;
&lt;br /&gt;
Joe will push this forward.&lt;br /&gt;
&lt;br /&gt;
====Conflicts====&lt;br /&gt;
*March 13-17 SXSW &lt;br /&gt;
*Third week of Feb IMA&lt;br /&gt;
*April 12th Easter&lt;br /&gt;
*March 26 Kinneret&lt;br /&gt;
*March 24-26, Community Networking&lt;br /&gt;
*May 18-20 IIW is&lt;br /&gt;
&lt;br /&gt;
===Expectations===&lt;br /&gt;
===VPI===&lt;br /&gt;
Had a MyDex developers gathering with Asa over in the UK. We think we are just a few weeks away from being able to say &amp;quot;I want to buy that&amp;quot; with all the appropriate identity technology wrapped around it.&lt;br /&gt;
&lt;br /&gt;
===Dataportability===&lt;br /&gt;
&lt;br /&gt;
==Next Meeting==&lt;br /&gt;
*[[December 17 2008 Conference Call]]&lt;br /&gt;
[http://www.dangcapseo.com/seo/category/dich-vu-seo Dịch vụ seo]&lt;/div&gt;</summary>
		<author><name>Anhkhanhnd</name></author>
	</entry>
</feed>