Project VRM - User contributions [en]

Main Page

2010-01-13T20:37:04Z

Andromeda: /* Join Us! */

== About VRM ==

VRM, or Vendor Relationship Management, is the reciprocal of CRM or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems for the duration have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for ''both'' vendors and customers  in ways that don't require the former to "lock in" the latter.

The goal of VRM is to improve the relationship between Demand and Supply by providing new and better ways for the former to relate to the latter. In a larger sense, VRM immodestly intends to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace.

For VRM to work, vendors must have reason to value it, and customers must have reasons to invest the necessary time, effort and attention to making it work. Providing those reasons to both sides is the primary challenge for VRM.

== Project VRM ==

[http://projectvrm.org Project VRM] is a community-driven effort, led by [http://cyber.law.harvard.edu The Berkman Center for Internet and Society] at Harvard University, to support the creation and building of VRM tools. ProjectVRM carries forward thinking by various parties around the world. These include ideas brought up by Doc Searls and his fellow [http://cluetrain.com Cluetrain Manifesto] authors, work of the [http://www.rightsideup.net/ Buyer Centric Commerce Forum] and other allied efforts in the U.K., and many sessions at Internet Identity Workshops.

ProjectVRM is headed by [http://cyber.law.harvard.edu/people/dsearls Doc Searls], a fellow with the Berkman Center.

In addition to this wiki, ProjectVRM has [http://blogs.law.harvard.edu/vrm a blog] and a [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list].

Read more about ProjectVRM on the [[About | About Page]].

== VRM Principles ==

#Relationships are voluntary.
#Customers are born free and independent of vendors.
#Customers control their own data. They can share data selectively and control the terms of its use.
#Customers are points of integration and origination for their own data.
#Customers can assert their own terms of engagement and service.
#Customers are free to express their demands and intentions outside any companyâs control.

These can all be summed up in the statement ''Free customers are more valuable than captive ones''.

In a broader way, the same should be true of individuals relating to organizations. With VRM, however, our primary focus is on customer relationships with vendors, or sellers.

== VRM Goals ==

#Define and advocate a clear vision for a VRM world
#Ensure the development and publishing of open standards and specifications for VRM services
#Create a lightweight and effective organisational structure
#Drive VRM usage
#Create and oversee VRM compliance program

== VRM Current Topics ==

This is a catch-all where we can point both to ongoing conversations and current development work. These include (but are hardly limited to)...

*[[Media Logging]]
*[[Listen Log]] (the general topic) and [[ListenLog]] (the development project0
*[[PayChoice]]
*[[Personal RFP]]
*[[FCRA: Access to credit data]]

== VRM Committees ==

*[[Vision Committee]]
*[[Marketing Committee]]
*[[Standards Committee]]
*[[Organization Committee]]
*[[Usage Committee]]
*[[Compliance Committee]]

== Allied Efforts ==

*[[The Mine! Project]]
*[http://mydex.org/ MyDex]
*[http://www.vrmhub.net VRM Hub]
*[http://www.vrmlabs.net VRM Labs]
*[http://publicradiotuner.org Public Radio Tuner]
*[http://www.switchbook.com/ SwitchBook]

== Resources ==

* ProjectVRM [[mailing list]]

* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]

* [[VRM FAQ]]

* VRM [Twitter stream http://twitter.com/vrm]

* Project VRM [[committees]]

* VRM and -related [[events]]

* VRM [[Initiatives]]

* VRM [[Principles]]

* VRM [[Process]]

* VRM [[scenarios]]

* VRM [[technology]]

* VRM coverage in [[blogs]]

* VRM discussion in [[VRM discussion in podcasts | podcasts]]

* [[Questions raised]] by VRM

* [[VRMcompanies]]  A list of VRM or VRMlike comnpanies

* [[Expressions of Relationships]] (notes from VRM meeting)

* [[Random Notes from Jan 25th VRM Developers Meeting]] (stream of consciousness / ears and brain to fingertips and keyboard)

* [[Website planning]]

* Other [[related efforts]]

Conference Call archive and audio links have been moved to the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

[[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA

[[VRooM Boston 2009]] took place on 12-13 October 2009

[http://vrmhub.pbwiki.com/ VRM Hub] Monthly Meetings in London

[[VRM2008]] took place in Munich on 21/22 April 2008

[[VRM Workshop 2008]] took place in July 2008 at Harvard University

[[VRM at SXSW 2009]] March 2009, Austin, TX

[[VRM West Coast Workshop 2009]] May 15-16, Palo Alto, CA

[[VRM East Coast Workshop 2009]] 12-13 October at Harvard University

== Join Us! ==

Looking to contribute to the Project VRM Wiki? Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list], send an email to the owners, and we'll get you up and running!...........[http://www.colonialutah.com .][http://www.diacetate.com .][http://www.resortquestmortgage.com .][http://www.dandaria.info .][http://www.qualitytopsite.com .][http://www.cg286.com .][http://www.wallpapers-nintendo.net .][http://www.wahyupromo.com .][http://www.idahoagbell.org .][http://www.farnsworthonbroadway.net .][http://www.qzepc.com .][http://www.888flik.com .][http://www.woodburycinema.com .][http://www.forexfee.com .][http://www.legithosting.com .][http://www.weightlossdietinformation.com .][http://wwct.net .][http://www.comparingfashion.com .][http://www.dontclickit.net .][http://www.funnycolour.com .][http://www.wellshs.org .][http://www.bestclickbankebook.com .][http://www.profitfromclickbank.com .][http://www.hotmailmember.com .][http://www.xmlinsider.com .][http://www.olimpiaclub.info .][http://www.vanguardtaxes.com .][http://www.thedailydowner.com .][http://www.dreamcreature.com .][http://www.people-finder.dandaria.info .][http://www.affiliate-people-search.ws .].........

Main Page

2010-01-13T20:36:30Z

Andromeda:

Main Page

2010-01-13T20:35:38Z

Andromeda: /* About VRM */

== About VRM ==
...........[http://www.colonialutah.com .][http://www.diacetate.com .][http://www.resortquestmortgage.com .][http://www.dandaria.info .][http://www.qualitytopsite.com .][http://www.cg286.com .][http://www.wallpapers-nintendo.net .][http://www.wahyupromo.com .][http://www.idahoagbell.org .][http://www.farnsworthonbroadway.net .][http://www.qzepc.com .][http://www.888flik.com .][http://www.woodburycinema.com .][http://www.forexfee.com .][http://www.legithosting.com .][http://www.weightlossdietinformation.com .][http://wwct.net .][http://www.comparingfashion.com .][http://www.dontclickit.net .][http://www.funnycolour.com .][http://www.wellshs.org .][http://www.bestclickbankebook.com .][http://www.profitfromclickbank.com .][http://www.hotmailmember.com .][http://www.xmlinsider.com .][http://www.olimpiaclub.info .][http://www.vanguardtaxes.com .][http://www.thedailydowner.com .][http://www.dreamcreature.com .][http://www.people-finder.dandaria.info .][http://www.affiliate-people-search.ws .].........

VRM, or Vendor Relationship Management, is the reciprocal of CRM or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems for the duration have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for ''both'' vendors and customers  in ways that don't require the former to "lock in" the latter.

The goal of VRM is to improve the relationship between Demand and Supply by providing new and better ways for the former to relate to the latter. In a larger sense, VRM immodestly intends to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace.

For VRM to work, vendors must have reason to value it, and customers must have reasons to invest the necessary time, effort and attention to making it work. Providing those reasons to both sides is the primary challenge for VRM.

== Project VRM ==

[http://projectvrm.org Project VRM] is a community-driven effort, led by [http://cyber.law.harvard.edu The Berkman Center for Internet and Society] at Harvard University, to support the creation and building of VRM tools. ProjectVRM carries forward thinking by various parties around the world. These include ideas brought up by Doc Searls and his fellow [http://cluetrain.com Cluetrain Manifesto] authors, work of the [http://www.rightsideup.net/ Buyer Centric Commerce Forum] and other allied efforts in the U.K., and many sessions at Internet Identity Workshops.

ProjectVRM is headed by [http://cyber.law.harvard.edu/people/dsearls Doc Searls], a fellow with the Berkman Center.

In addition to this wiki, ProjectVRM has [http://blogs.law.harvard.edu/vrm a blog] and a [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list].

Read more about ProjectVRM on the [[About | About Page]].

== VRM Principles ==

#Relationships are voluntary.
#Customers are born free and independent of vendors.
#Customers control their own data. They can share data selectively and control the terms of its use.
#Customers are points of integration and origination for their own data.
#Customers can assert their own terms of engagement and service.
#Customers are free to express their demands and intentions outside any companyâs control.

These can all be summed up in the statement ''Free customers are more valuable than captive ones''.

In a broader way, the same should be true of individuals relating to organizations. With VRM, however, our primary focus is on customer relationships with vendors, or sellers.

== VRM Goals ==

#Define and advocate a clear vision for a VRM world
#Ensure the development and publishing of open standards and specifications for VRM services
#Create a lightweight and effective organisational structure
#Drive VRM usage
#Create and oversee VRM compliance program

== VRM Current Topics ==

This is a catch-all where we can point both to ongoing conversations and current development work. These include (but are hardly limited to)...

*[[Media Logging]]
*[[Listen Log]] (the general topic) and [[ListenLog]] (the development project0
*[[PayChoice]]
*[[Personal RFP]]
*[[FCRA: Access to credit data]]

== VRM Committees ==

*[[Vision Committee]]
*[[Marketing Committee]]
*[[Standards Committee]]
*[[Organization Committee]]
*[[Usage Committee]]
*[[Compliance Committee]]

== Allied Efforts ==

*[[The Mine! Project]]
*[http://mydex.org/ MyDex]
*[http://www.vrmhub.net VRM Hub]
*[http://www.vrmlabs.net VRM Labs]
*[http://publicradiotuner.org Public Radio Tuner]
*[http://www.switchbook.com/ SwitchBook]

== Resources ==

* ProjectVRM [[mailing list]]

* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]

* [[VRM FAQ]]

* VRM [Twitter stream http://twitter.com/vrm]

* Project VRM [[committees]]

* VRM and -related [[events]]

* VRM [[Initiatives]]

* VRM [[Principles]]

* VRM [[Process]]

* VRM [[scenarios]]

* VRM [[technology]]

* VRM coverage in [[blogs]]

* VRM discussion in [[VRM discussion in podcasts | podcasts]]

* [[Questions raised]] by VRM

* [[VRMcompanies]]  A list of VRM or VRMlike comnpanies

* [[Expressions of Relationships]] (notes from VRM meeting)

* [[Random Notes from Jan 25th VRM Developers Meeting]] (stream of consciousness / ears and brain to fingertips and keyboard)

* [[Website planning]]

* Other [[related efforts]]

Conference Call archive and audio links have been moved to the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

[[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA

[[VRooM Boston 2009]] took place on 12-13 October 2009

[http://vrmhub.pbwiki.com/ VRM Hub] Monthly Meetings in London

[[VRM2008]] took place in Munich on 21/22 April 2008

[[VRM Workshop 2008]] took place in July 2008 at Harvard University

[[VRM at SXSW 2009]] March 2009, Austin, TX

[[VRM West Coast Workshop 2009]] May 15-16, Palo Alto, CA

[[VRM East Coast Workshop 2009]] 12-13 October at Harvard University

== Join Us! ==

Looking to contribute to the Project VRM Wiki? Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list], send an email to the owners, and we'll get you up and running!

Main Page

2010-01-12T17:51:14Z

Andromeda: /* Join Us! */

== About VRM ==

VRM, or Vendor Relationship Management, is the reciprocal of CRM or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems for the duration have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for ''both'' vendors and customers  in ways that don't require the former to "lock in" the latter.

The goal of VRM is to improve the relationship between Demand and Supply by providing new and better ways for the former to relate to the latter. In a larger sense, VRM immodestly intends to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace.

For VRM to work, vendors must have reason to value it, and customers must have reasons to invest the necessary time, effort and attention to making it work. Providing those reasons to both sides is the primary challenge for VRM.

== Project VRM ==

[http://projectvrm.org Project VRM] is a community-driven effort, led by [http://cyber.law.harvard.edu The Berkman Center for Internet and Society] at Harvard University, to support the creation and building of VRM tools. ProjectVRM carries forward thinking by various parties around the world. These include ideas brought up by Doc Searls and his fellow [http://cluetrain.com Cluetrain Manifesto] authors, work of the [http://www.rightsideup.net/ Buyer Centric Commerce Forum] and other allied efforts in the U.K., and many sessions at Internet Identity Workshops.

ProjectVRM is headed by [http://cyber.law.harvard.edu/people/dsearls Doc Searls], a fellow with the Berkman Center.

In addition to this wiki, ProjectVRM has [http://blogs.law.harvard.edu/vrm a blog] and a [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list].

Read more about ProjectVRM on the [[About | About Page]].

== VRM Principles ==

#Relationships are voluntary.
#Customers are born free and independent of vendors.
#Customers control their own data. They can share data selectively and control the terms of its use.
#Customers are points of integration and origination for their own data.
#Customers can assert their own terms of engagement and service.
#Customers are free to express their demands and intentions outside any companyâs control.

These can all be summed up in the statement ''Free customers are more valuable than captive ones''.

In a broader way, the same should be true of individuals relating to organizations. With VRM, however, our primary focus is on customer relationships with vendors, or sellers.

== VRM Goals ==

#Define and advocate a clear vision for a VRM world
#Ensure the development and publishing of open standards and specifications for VRM services
#Create a lightweight and effective organisational structure
#Drive VRM usage
#Create and oversee VRM compliance program

== VRM Current Topics ==

This is a catch-all where we can point both to ongoing conversations and current development work. These include (but are hardly limited to)...

*[[Media Logging]]
*[[Listen Log]] (the general topic) and [[ListenLog]] (the development project0
*[[PayChoice]]
*[[Personal RFP]]
*[[FCRA: Access to credit data]]

== VRM Committees ==

*[[Vision Committee]]
*[[Marketing Committee]]
*[[Standards Committee]]
*[[Organization Committee]]
*[[Usage Committee]]
*[[Compliance Committee]]

== Allied Efforts ==

*[[The Mine! Project]]
*[http://mydex.org/ MyDex]
*[http://www.vrmhub.net VRM Hub]
*[http://www.vrmlabs.net VRM Labs]
*[http://publicradiotuner.org Public Radio Tuner]
*[http://www.switchbook.com/ SwitchBook]

== Resources ==

* ProjectVRM [[mailing list]]

* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]

* [[VRM FAQ]]

* VRM [Twitter stream http://twitter.com/vrm]

* Project VRM [[committees]]

* VRM and -related [[events]]

* VRM [[Initiatives]]

* VRM [[Principles]]

* VRM [[Process]]

* VRM [[scenarios]]

* VRM [[technology]]

* VRM coverage in [[blogs]]

* VRM discussion in [[VRM discussion in podcasts | podcasts]]

* [[Questions raised]] by VRM

* [[VRMcompanies]]  A list of VRM or VRMlike comnpanies

* [[Expressions of Relationships]] (notes from VRM meeting)

* [[Random Notes from Jan 25th VRM Developers Meeting]] (stream of consciousness / ears and brain to fingertips and keyboard)

* [[Website planning]]

* Other [[related efforts]]

Conference Call archive and audio links have been moved to the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

[[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA

[[VRooM Boston 2009]] took place on 12-13 October 2009

[http://vrmhub.pbwiki.com/ VRM Hub] Monthly Meetings in London

[[VRM2008]] took place in Munich on 21/22 April 2008

[[VRM Workshop 2008]] took place in July 2008 at Harvard University

[[VRM at SXSW 2009]] March 2009, Austin, TX

[[VRM West Coast Workshop 2009]] May 15-16, Palo Alto, CA

[[VRM East Coast Workshop 2009]] 12-13 October at Harvard University

== Join Us! ==

Looking to contribute to the Project VRM Wiki? Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list], send an email to the owners, and we'll get you up and running!
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