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2008-07-15T20:57:35Z

AndriusKulikauskas: /* Project VRM */ typo: is -> his

== VRM Workshop ==

We are having our first [[VRM Workshop]], hosted by the Berkman Center at Harvard University on Monday-Tuesday, July 14-15. It's free. Details at that last link.

== About VRM ==

VRM, or Vendor Relationship Management, is the reciprocal of CRM or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems for the duration have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for ''both'' vendors and customers  in ways that don't require the former to "lock in" the latter.

The goal of VRM is to improve the relationship between Demand and Supply by providing new and better ways for the former to relate to the latter. In a larger sense, VRM immodestly intends to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace.

For VRM to work, vendors must have reason to value it, and customers must have reasons to invest the necessary time, effort and attention to making it work. Providing those reasons to both sides is the primary challenge for VRM.

== Project VRM ==

Project VRM is a community-driven effort to support the creation and building of VRM tools. ProjectVRM carries forward thinking by various parties around the world. These include ideas brought up by Doc Searls and his fellow [http://cluetrain.com Cluetrain Manifesto] authors, work of the [http://www.rightsideup.net/ Buyer Centric Commerce Forum] and other allied efforts in the U.K., and many sessions at Internet Identity Workshops. Some VRM community members are also active in Internet Identity groups such as [http://identitycommons.org Identity Commons] and (where there is a [http://wiki.idcommons.net/index.php/VRM_Charter VRM charter]) and [http://www.projectliberty.org/ Project Liberty]. It should be noted, however, that identity management and relationship management are overlapping but separate concerns. Here we work on the latter. In that context, we look for identity with VRM to be [http://blogs.law.harvard.edu/vrm/2008/04/28/vrm-is-user-driven/ ''user-driven'' or ''user-controlled''] rather than user-centric.

ProjectVRM is headquartered at the [http://cyber.law.harvard.edu Berkman Center for Internet and Society] at Harvard University and headed by [http://cyber.law.harvard.edu/home/doc_searls Doc Searls], a fellow with the Center.

In addition to this wiki, ProjectVRM has [http://blogs.law.harvard.edu/vrm a blog] and a [http://cyber.law.harvard.edu/projectvrm/Mailing_list mailing list]. Work is also currently underway to create a static home site, so this wiki can serve more as a work space.

Note: the shortest link to this page is http://projectvrm.org.

Read more about ProjectVRM on the [[About | About Page]].

== VRM Goals ==

#Define and advocate a clear vision for a VRM world
#Ensure the development and publishing of open standards and specifications for VRM services
#Create a lightweight and effective organisational structure
#Drive VRM usage
#Create and oversee VRM compliance program

== VRM Committees ==
*[[Vision Committee]]
*[[Standards Committee]]
*[[Organization Committee]]
*[[Usage Committee]]
*[[Compliance Committee]]

== Resources ==

* ProjectVRM [[mailing list]]

* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]

* [[VRM FAQ]]

* VRM [Twitter stream http://twitter.com/vrm]

* Project VRM [[committees]]

* VRM and -related [[events]]

* VRM [[Initiatives]]

* VRM [[Principles]]

* VRM [[Process]]

* VRM [[scenarios]]

* VRM [[technology]]

* VRM coverage in [[blogs]]

* VRM discussion in [[VRM discussion in podcasts | podcasts]]

* [[Questions raised]] by VRM

* [[VRMcompanies]]  A list of VRM or VRMlike comnpanies

* [[Expressions of Relationships]] (notes from VRM meeting)

* [[Random Notes from Jan 25th VRM Developers Meeting]] (stream of consciousness / ears and brain to fingertips and keyboard)

* [[Website planning]]

* Other [[related efforts]]

Conference Call archive and audio links have been moved to the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

[[VRM2008]] took place in Munich on 21/22 April 2008

[[VRM Workshop]] July 2008 at Harvard University

== Join Us! ==

Looking to contribute to the Project VRM Wiki? Sign up for the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list], send an email to the owners, and we'll get you up and running!

VRMWorkshop Attendees

2008-07-15T20:56:43Z

AndriusKulikauskas: Andrius Kulikauskas

Attendee List:

#[http://doc.searls.com Doc Searls]
#[http://www.mediainfluencer.com Adriana Lukas]
#[http://www.ichoosr.com Bart Stevens]
#[http://xri.net/=charles-andres Charles Andres]
#[http://land-com.net Dean Landsman]
#Iain Henderson
#[http://blog.joeandrieu.com Joe Andrieu]
#[http://xri.net/=jtrentadams/(+about) J. Trent Adams]
#[http://adrian.medcommons.net/ Adrian Gropper]
#[http://www.identitywoman.net Kaliya Hamlin, Identity Woman]
#[http://www.red-sweater.com/blog/ Daniel Jalkut]
#[http://www.socialcustomer.com Christopher Carfi]
#[http://2idi.com/contact/=mary.ruddy Mary Ruddy]
#[http://keithhopper.com Keith Hopper]
#[http://www.brucemacvarish.com Bruce MacVarish]
#[http://identity4all.blogspot.com/ Peter Davis] (tentative)
#[http://equalsdrummond.name/ Drummond Reed] ([http://xri.net/=drummond contact page])
#[http://www.xmlgrrl.com Eve Maler] (tentative)
#[http://www.parity.com/team.html#tom Tom Carroll] (tentative)
#[http://www.deborahschultz.com Deb Schultz] (tentative)
#[http://www.truetalkblog.com Tom Guarriello] (tentative)
#[http://www.mediarepublic.org Persephone Miel]
#[http://ekive.blogspot.com Mark Scrimshire]
#[http://www.polka.com Mike Kirkwood]
#[http://blog.gregbiggers.com Greg Biggers] (tentative)
#Chris Reynolds
#[http://www.davor.be Davor Meersman]
#[http://www.synergetics.be Luk Vervenne]
#[http://blog.beuchelt.com/ Gerald Beuchelt]
#[http://www.ms.lt Andrius Kulikauskas]

Current [http://vrmjuly2008workshop.eventbrite.com/ list from Eventbrite] as of 11:14pm on Saturday night, 11 July. It will, and should, have duplicates:
#Trent Adams
#Charles Andres
#Joe Andrieu
#Gerald Beuchelt
#Britt Blaserv
#Sean Bohan
#Christopher Carfi
#Tom Carroll
#Francisco Casas
#Lucas Cioffi
#Jay Deragon
#Bob Frankston
#Nicholas Givotovsky
#MARIA LUISA GOMEZ JIMENEZ
#Adrian Gropper
#Tom Guarriello
#Kaliya Hamlin
#Patrick Harding
#Iain Henderson
#Keith Hopper
#Dean Landsman
#Stephen Lewis
#Lorraine Lezama
#Renee Lloyd
#Adriana Lukas
#Eve Maler
#Brett McDowell
#Davor Meersman
#judith meskill
#Drummond Reed
#Chris Reynolds
#Mary Ruddy
#Rachel Schiff
#Mark Scrimshire
#Doc Searls
#Jake Shapiro
#Bart Stevens
#Jonathan Stiebel
#Tom Stites
#Paul Trevithick
#Luk Vervenne
#Andrew Vitvitsky
#Sara Wedeman
#Naos Wilbrink
#Alicia Wu

Project VRM - User contributions [en]

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