VRM Development Work
Here is a partial list of VRM and customertech development efforts, distinguished by their respect for individual autonomy and agency. (See About VRM). By the way, we need to rearrange this to reflect categorical changes and new stuff such as all cryptocurrencies and distributed ledgers.
SOFTWARE and SERVICES
Intelligent Personal Assistants
iNeed † "Your own personal assistant."
MyWave † "'Myia' puts the customer in control of "getting personalised experiences anytime, anywhere, on any device."
Note: Intelligent Personal Assistants, above, by nature also do intentcasting.
About2Buy † "A Collaborative Commerce System to Align Internet Buyers & Sellers Via Multiple Channels of Social Distribution."
Craigslist † "Local classifieds and forums - community moderated, and largely free."
Crowdspending † "... gives each of us the power of all of us."
GetHuman † "Need to contact a company? Or have them call you? Get customer service faster and easier."
Greentoe † "Finally...There’s a New Way to Shop! Name Your Price & We Negotiate For You."
HireRush † "Connecting people who are looking for work and locals who need to hire trusted professionals."
HomeAdvisor † "We help you find trusted home improvement pros."
Indie Dash Button † "This ... turns traditional advertising on its head, and removes the need for complicated targeting technology. Customers readily identify themselves, creating more valuable sales channels where guesswork is all but eliminated."
Intently † "Request any service anywhere with Intently.co."
Instacart † "The best way to shop for groceries — Delivered from the stores you love in one hour"
Magic † "Text this phone number to get whatever you want on demand with no hassle..."
Mesh † "Connect with only the things you love... See ads from brands that matter to you. And block the ones that don't."
MyTime † "Book appointments for anything."
Nifti † - Intentcasting "puts" in the market at customer (or community-) -chosen prices
Operator † "Operator is an iPhone app that connects you to experts to help find you what you want, when you want."
Pikaba † "Pikaba is Social Shopping Platform that captures consumer intent to purchase and connects them with the right local business."
PricePatrol † "monitors nearby stores for what you want at the price you want"
RedBeacon † "Trusted pros for a better home."
TaskRabbit † "Tell us what you need, let us know what we can take off your plate, choose a Tasker, hire one of our fully vetted Taskers to get the job done."
Thumbtack † "We help you hire experienced professionals at a price that's right."
TrackIf † "Track your favorite sites for sales, new items, back-in-stock, and more."
WebOfNeeds - "A distributed marketplace driven by customer needs."
yellCast † "What you want, where you want it."
Zaarly † "Hire local, hand-picked home services. We moderate every job and guarantee happiness at virtually any cost."
Personal Information Management Systems (PIMS)
Arkhive † "We are the world's first identity shop...there to help you move through the web more safely and securely than you currently can. No more remembering multiple passwords and usernames. No longer will companies be able to trade your personal data for money. Now- you’re in control."
Arkkeo † "automatically stores and archives all the purchase receipts, warranty, insurance, healthcare and travel documents you receive from the businesses and service providers that you deal with."
Camilstore Personal storage system. "Note that it's a 'storage system', not just a 'file system'."
CozyCloud † - "a Personal Cloud you can host, customize and fully control"
dappre † "Allow people and organisations to subscribe to you and share the data you want to share"
Dashlane † - "The world's best password manager & secure digital wallet.
Digitteria † - "...puts people at the heart of managing their data usage. Digitteria’s products allow people to protect and share their information with third parties on their own terms."
Digi.me † "A copy of everything you said or shared, every photo you posted, every friend you made, all safe in a personalised library on your computer forever. With digi.me you can see the whole story of you, one that you own and control."
Domain of One's Own - An open source project at Mary Washington University so "users will have the opportunity and flexibility to design and create spaces of almost unlimited possibilities. Within the system, they may install LAMP-compatible Web applications, set up subdomains and email addresses, and install databases." And much else.
Enigma "...a decentralized cloud platform with guaranteed privacy. Personal data is stored, shared and analyzed without ever being fully revealed to any party."
ForgeRock † "Builds secure relationships across the modern Web including cloud, social, mobile, and enterprise environments"
Geddup.com † - personal data and relationship management
Glome † "Anonymously control Web's offerings and get paid for interacting with businesses"
HIE of One "a patient-centered health record based on the FHIR and HEART interoperability standards"
Hushmail † "a private email account with no ads, first class technical support and unlimited email aliases"
InformationAnswers † "Where CRM meets VRM...a consulting and development business centred on the emerging personal data ecosystem"
LastPass † - a secure password vault and service
Lavaboom † "free secure email for everybody"
Meeco † "...an easy way to manage your digital life and control your information, so you can decide who you want to share it with and be rewarded for being you!"
MyDigipass † Secure login. "The ultimate password app"
Mydex †- "enables individuals to exchange personal data with confidence."
OneCub †- Le compte unique pour vos inscriptions en ligne (single account for online registration)
Oneexus † - "Always personal, private and safe. Keep your data with Onexus Cloud."
OpenPath † - "a secure data locker for personal location information."
OwnCloud - "Access your data from all your devices, on an open platform you can extend and modify."
OwnYourInfo † "Your Personal Data Vault."
Paoga † - "a technology platform that provides individuals and organisations with a secure repository to enter your personal information and data"
PatientBank † - "a platform that makes it easy to gather and share personal medical records."
percloud - "A free software, portable, personal alternative to centralized email, social networking and other Web services."
Personal.com † - "Your cloud. Your data. Your rules." (Note: Personal became TeamData in May 2016, and the Personal.com URL redirects there. The entry persists here because the company maintains its original services.)
Pikcio † "With Pikcio, you are now able to take control over your digital life. Communicate with confidence with people you trust and retrieve your various data in a single and secure application."
Pribook † a personal cloud network for "personal identity, vendor relationship management and personal network of things"
QIY "Dedicated to put people back in control of their personal data while creating value for organisations."
Sandstorm - "an open source platform for personal servers."
Trov † "a private online digital locker for all the information about every thing you own"
Adblock † "Block ads, browse faster."
AdBlock Plus † "Surf the Web without annoying ads."
Adguard † "the best way to get rid of annoying ads, online tracking and to protect your computer from malware."
Bouncer "Control all tracking, not just by "third-parties", or by those on pre-selected lists."
Beaker "Beaker is a peer-to-peer browser with tools to create and host websites. Don't just browse the Web, build it."
Brave † "The new Brave browser automatically blocks ads and trackers, making it faster and safer than your current browser."
Emmett † "An easy to install browser plugin that protects your privacy online"
Disconnect † "We empower over 50 million people to protect their privacy, security and device performance!"
Frozen Pii † "Dedicated to helping people reclaim and protect their identity from criminals and corporations who exploit the identity of people."
Ghostery † "Get complete control of your browsing. For a cleaner, faster, safer online experience."
GnuPG "encrypt and sign your data and communication
heartbeat "Messages stay on your device and on your friends’ devices. In transit, they’re protected by the same technology that protects your bank’s web site."
Heart "The HEART Working Group intends to harmonize and develop a set of privacy and security specifications that enable an individual to control the authorization of access to RESTful health-related data sharing APIs..."
Lightbeam "See who’s tracking you online" (from Mozilla, was Collusion)
NoScript A "unique whitelist based pre-emptive script blocking approach prevents exploitation of security vulnerabilities (known and even not known yet!) with no loss of functionality."
Open Whisper Systems - "Open Source security for mobile devices."
Optimal † "We’ve built an ad blocker that works across multiple desktop and mobile browsers (including inside apps), and lets you support content creators through a (voluntary) subscription!"
Privacyfix † "One dashboard for your Facebook®, LinkedIn®, and Google® privacy. Blocks over 1200 trackers."
Privowny † - "Your personal data coach. Protect your identity/privacy. Track what the Internet knows about you."
ProxiMe Geofencing private health data in treatment contexts (e.g. Ebola)
Silent Circle † "Mobile Privacy Solutions for Individuals and Enterprise"
Tenta browser † "Your private encrypted browser, with Incognito¡™ and OpenVPN®." Android only (as of 6 August 2017)
Wickr † "an iPhone encryption app any 3-year-old can use" and "secure communications that Leave No Trace"
Privacy Badger "blocks spying ads and invisible trackers"
RedMorph † "Visualize & Block Trackers, Cookies, and 3rd Party Content + Encrypt Your Data + Filter & Block Innapropriate Content"
Stands † "a Fair AdBlock that blocks ads, popups, malware, and trackers."
SUPERantiSpyWare † "Remove spyware, NOT just the easy ones."
Tails "a live system that aims to preserve your privacy and anonymity. It helps you to use the Internet anonymously and circumvent censorship almost anywhere you go and on any computer but leaving no trace unless you ask it to explicitly."
Tonido "Access your files from anywhere. Share large files and folders with family, friends and colleagues. Setup public direct links so anyone can access the content or create a secure private share that only authorized people are allowed to access them."
uBlock "Content. Not clutter. Your web experience has never been this fast and efficient. Fast, memory-efficient, lightweight. No ads, sneaky tracking or overhead."
InfoGrid - graph database for personal networking applications
ProjectDanube - open source software for identity and personal data services
Bitdrop † - "Share anything with anyone anonymously and securely."
Confide † - "Messages disappear after they're read, ensuring all of your communication remains private, confidential and always off the record."
Directly † - customer service Q&A site connecting to people who have worked in big companies and are willing to help when the company can’t or won't
Gliph †- private, secure identity management and messaging for smartphones
Hoccer † "The secure messenger for fast easy datasharing available for iOS and Android"
OTR Off-the-Record Messaging "allows you to have private conversations over instant messaging"
PingUp (was Getabl) †- chat utility for customers to engage with merchants the instant customers are looking for something
TrustFabric † - "facilitates smarter relationships between businesses and individuals"
Online Dispute Resolution (ODR)
Modria † "Fast and fair resolution for commerce."
Youstice † "We help customers and retailers resolve shopping issues quickly and effectively"
SERVICE PROVIDERS OR PROJECTS BUILT ON VRM PRINCIPLES
4th Party † "C2B platform for trusted brands"
Adocracy "Saving the Internet for Everyone. Users. Publishers. Advertisers. Solved."
Allfiled † "The Trust Platform behind businesses who put their customers first"
belmewel-register.nl — the "Dutch YouMayCallMe registry" † "reverses the customer paradigm"
Casius † "Matching home owners with pre-screened & qualified local contractors"
citizenme † a personal identity management service
Datacoup † a marketplace that translates personal data into a form of currency used for exchange on goods, offers or both
DataBanker - "DataBanker provides companies with Total Business Cycle consulting services that focus on Privacy for Profitability
Ethos "a growing network of social entrepreneurs and innovators who create sustainable solutions to society’s complex challenges... founded in 2010 by Robert Pye and Tony Clarke who had a vision of the future of work: better for individuals, better for organisations, better for the world we live in."
FileThis † "Take the paper and the work out of paperwork... Think outside your inbox."
Flamingo † Service company working toward leveling the playing field between service providers and customers
First Retail Inc. † working to change ecommerce
Get Satisfaction † Forum software for customer feedback
Fundchan † "Funded channel messaging"
HelloPeter † "Report on the service you receive from any supplier - anywhere, and tell the world. Quickly and for free."
Helpshift † "An in-app customer support platform that enables mobile apps to improve customer experience"
Real Estate Cafe † money-saving services for DIY homebuyers & FSBOs
Hover.com Customer-driven domain management†
Hypothes.is - open source, peer review
iHealthHome † "A comprehensive in-home monitoring and communication system designed for professional caregivers...enables client self-management to improve health and reduce total cost of care"
JLINC Labs † "the 1st truly interoperable and fully extensible enterprise platform for personal data rights management, JLINC fundamentally changes the nature of how personal data is exchanged on the Internet."
MatchUpBox † "At MatchupBox, we provide a communication and transaction platform for individuals and professionals based on the Blockchain process."
Maidsafe † "(Massive Array of Internet Disks - Secure Access For Everyone) is an open-source program (hosted on GitHub) that enables a decentralized internet platform.."
mediagoblin - "a free software media publishing platform that anyone can run. You can think of it as a decentralized alternative to Flickr, YouTube, SoundCloud, etc."
Monax (Formerly Eris) † a platform "designed to support multiple blockchain clients connected to multiple blockchain networks with different smart contract interpreters all seamlessly connected to other microservices necessary to build, test, and run the ecosystem application such as key management systems and distributed data lakes."
MyInfoSafe † "Helps you organize & protect your personal information"
MyWave † "MyWave CMR puts the customer in charge of their data and the experience."
Neustar "Cooperation through trusted connections" †
NewGov.us - GRM, Government Relationship Management
0pii † "Zero Personally Identifiable Information, supported by decentralized user data"
Ourdata † "By coming together as a large consumer data union, we can get back our fair share of the billions of dollars being collected from selling and using our data. In addition, we can help publishers regain a large chunk of lost revenues from simple ad blocking."
Personal Blackbox † "Control your data and unlock its value."
PeerCraft † "A personal agent offering a set of commerce tools to its individual private users. The main purpose for Peercraft is to support Vendor Relation Management - the new trade paradigm allowing consumers to express their intentions and manage their purchases on their own terms."
Powr Of You † "Map your digital life & learn about yourself. Get rewarded and unlock the power of your data."
Reputation.com † - Service for controlling one's reputation online
Resolver - "Helps you solve issues against over 1,500 key services for free"
Shopsio † "It's the new way of shopping. All shops. One app." Launching in 2018.
SingleiD † A phone app. From the About page, "What all online users get with SingleID is empowerment: to be in control of their online identity and not to be forced down the endless corridors of registrations and identifications."
SmarterComplaints † "A service to help people and companies resolve disputes about products and services."
Spotflux † malware, tracking, unwanted ad filtration through an encrypted tunnel
The Banyan Project- community news co-ops owned by reader/members
TheGoodData † "Helps you control your personal data and make it work for a good cause"
The Hi: Project "EMPOWERING YOU, EMPOWERING US ALL, WITH A MORE HUMAN WEB."
TiddlyWiki - a reusable non-linear personal Web notebook
Ting † - customer-driven mobile virtual network operator (MVNO - a cell phone company)
The Trusted Cloud Company † "technology innovators focused on developing solutions that support personal data management"
Tucows † Parent of Ting and Hover
 Urqui.com † "now control your own security and function in the virtual world with greater confidence." (Note: for some reason MediaWiki turns Urqui's URL into a "1". Hoping for help fixing it.)
VirtualZero - Open food platform, supply chain transparency
WeMakeItSafer † - "Items I Own sends alert
Welcomer † "Private Data Dashboards show collected summaries of the personal data held by organisations and by individuals including the person themselves. The dashboard gives a summary of personal data with the ability to link through to the source data (where required)."
YouID † "a simple — but powerful — system for generating, managing, and controlling Web- and Internet-scale verifiable identity that's totally controlled by you. It makes you the master curator of your profile data and associated content indexes, without compromising your privacy."
EmanciPay - dev project for customer-driven payment choices
GRM: Government Relationship Management - subcategory of VRM
ListenLog - personal data logging
Personal RFP - crowdsourcing, standards
R-button - UI elements for relationship members
BlackPhone † "a secure starting point for your personal and proprietary communications. It combines a fortified Android operating system with a suite of apps designed to provide you with absolute privacy."
Databox "a technical platform enabling people to engage with the collection, management and consumption of personal data... personal, under the direct control of the individual whose data it holds." Also see
Freedom Box - personal server on free software and hardware
Indie Box - run open-source web applications on personal server in your home
Personal Server - "Life is better when you have your own server and are in control of your digital life"
Protonet † - "we’ve built the hardware and software to eliminate the need for cloud services and for IT expertise."
Scanadu † - A scanner packed with sensors designed to read your vital signs and send them wirelessly to your smartphone
Standards, Frameworks, Code bases and Protocols
arkOS A personal cloud operating system.
cyanogenmod Replaces current Android install with one that
Etherium - "a platform and a programming language that makes it possible for any developer to build and publish next-generation distributed applications."
FinTP - "the first open source application for financial transactions"
Evented APIs - new standard for live web interactivity
GoodRelations - "The Web vocabulary for e-commerce"
Hub of All Things (HAT) "Platform for a multi-sided market powered by the Internet of Things" and "understanding context and lived lives; new economic and business models; the future of connected things in the home; personalised products and services; data ownership and empowerment of the indiv
KRL (Kinetic Rules Language) - personal event networks, personal rulesets, programming Live Web interactions
Oneswarm - privacy protecting peer-to-peer data sharing
JLINC protocol "provides signed agreements about how digital content can be shared on the internet, establishing data provenance: a chain of custody for data."
InfoGrid RESTful Web Graph database
http://www.mozilla.org/en-US/persona/ Mozilla Persona] - a privacy-protecting one-click email-based way to do single sign on at websites
Owncloud "provides universal access to your files via the web, your computer or your mobile devices — wherever you are."
PeerStorage "The TCP/IP protocol was designed so that all connected devices could be both client and servers."
Qredo † "...easy to use cross-platform APIs provide the building blocks to help you create applications that keep your user’s data and their communications private."
Respect Network † - VRM personal cloud network based on OAuth, XDI, KRL, unhosted, and other open standards, open source, and open data initiatives.
Solid "Solid (derived from 'social linked data') is a proposed set of conventions and tools for building decentralized social applications based on Linked Data principles. Solid is modular and extensible and it relies as much as possible on existing W3C standards and protocols." Tutorial on Github.
Tahrir — "aims to be a distributed, decentralized, scalable, and anonymous "workalike" for services like Twitter, Google Plus, and Facebook"
TAS3.eu — Trusted Architecture for Securely Shared Services - R&D toward a trusted architecture and set of adaptive security services for individuals
Telehash - standards, personal data protocols
Tent - open decentralized protocol for personal autonomy and social networking
The Mine! Project - personal data, personal agent
UMA - standards
webfinger - personal Web discovery, finger over HTTP
XDI - OASIS semantic data interchange standard
UBOS - "a new Linux distro that aims to make it 10x easier to run server-side apps for yourself, or for your family, on hardware you own."
Analysts, Research Organizations, Investors and Consultants
Ctrl-SHIFT † - analysts, consultants, conference holders
Matter.vc † "looking for early-stage media ventures that are changing media for good." Specifically, investments director Ben Werdmuller (@benwerd) is looking for VRM/CustomerTech startups to support.
PureProfile † "Connects you with a range of paid surveys, cool insights and content matched to you"
Synergetics † - VRM for job markets
The REXpedition † "The relationship economy expedition"
HealthURL - "Helps for-profit and not-for-profit organizations navigate rapid change in medical device and health information technology to bring simple and fully connected products and services to market."
CONSORTIA, ORGANIZATIONS, WORKGROUPS
Customer Commons - "for liberated, powerful and respected customers"
Data Privacy Lab "a program in the Institute for Quantitative Social Science (IQSS) at Harvard University... to provide intellectual leadership to society in shaping the evolving relationship between technology and the legal right to or public expectation of privacy in the collection and sharing of data."
DIF—Decentralized Identity Foundation - Identity Foundation: "building an open source decentralized identity ecosystem for people, organizations, apps, and devices...decentralized identities anchored by blockchain IDs linked to zero-trust datastores that are universally discoverable."
Fing.org - VRM fostering organization in France
The H(app)athon Project "Connecting Happiness to Action"
Information Sharing Workgroup at Kantara - legal agreements, trust frameworks
MIDATA.coop "a secure open source IT platform controlled by not-for-profit cooperatives that empower its members to store and control access to their personal data."
Midata Innovation Lab "Working to give consumers better access to the personal data that companies hold about them. @ Department for Business, Innovation & Skills (BIS)."
Midata "Providing better information and protection for consumers. Organisation: Department for Business, Innovation & Skills"
Patient Privacy Rights - Patient privacy advocacy organization
Personal Data Ecosystem Consortium (PDEC) - industry collaborative
The Gov Lab - "The Governance Lab (the GovLab) brings together thinkers and doers who design, implement, and study technology enabled solutions that advance a collaborative, networked approach to reinvent institutions of governance."
MEETUPS, CONFERENCES AND EVENTS
IIW: Internet Identity Workshop - Twice-yearly unconference in Mountain View. Coming up on our 20th in April 2015.
† Indicates companies. Others are organizations, development projects or both. Some development projects are affiliated with companies.
A - creating standard
B - Using other standards
1 - EventedAPI