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* VRM [[process]] | * VRM [[process]] | ||
* [[Expressions of Relationships]] (notes from VRM meeting 2006-01-25) | |||
* Other [[related efforts]] | * Other [[related efforts]] | ||
Revision as of 18:36, 25 January 2007
Project VRM
VRM, or Vendor Relationship Management, is the reciprocal of CRM or Customer Relationship Management. It provides customers with tools for engaging with vendors in ways that work for both parties.
CRM systems until now have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for both vendors and customers — in ways that don't require the former to "lock in" the latter.
More on the About Page.
Note: the shortest link to this page is http://projectvrm.org.
Resources
- ProjectVRM mailing list
- VRM and -related events
- VRM technology
- VRM project ideas
- VRM coverage in blogs
- VRM discussion in podcasts
- Questions raised by VRM
- List of VRM or VRMlike comnpanies VRMcompanies
- VRM scenarios
- VRM process
- Expressions of Relationships (notes from VRM meeting 2006-01-25)
- Other related efforts