Interesting Links: Difference between revisions

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[http://cyber.law.harvard.edu/ The Berkman Center for Internet & Society at Harvard Law School]
[http://cyber.law.harvard.edu/ The Berkman Center for Internet
 
[http://www.windley.com/events/iiw2006b/ The Internet Identity Workshop]
 
Link to another take on a [[vrm diagram]]
 
== People's Blogs ==
 
[http://doc.weblogs.com Doc Searls]
 
[http://blog.joeandrieu.com Joe Andrieu]
 
[http://gesturelab.com Steve Gillmor]
 
[http://www.blackmailr.com/smr Whitney McNamara]
 
[http://aqualung.typepad.com/aqualung Ric Hayman]
 
[http://bbenz.typepad.com/softwaresoapbox Brian Benz]
 
[http://netmesh.info/jernst Johannes Ernst]
 
[http://www.socialcustomer.com Christopher Carfi]
 
[http://www.everybuddy.org Matt Terenzio]
 
*If you are interested in the VRM conversation, please add your blog...
 
== Related Initiatives (Historical) ==
[http://searchcrm.techtarget.com/sDefinition/0,,sid11_gci799398,00.html Customer Managed Relationship]  "A customer-managed relationship (CMR) is a relationship in which a business uses a methodology, software, and perhaps Internet capability to encourage the customer to control access to information and ordering. CMR can be viewed as an alternative to or as a possible approach to include in CRM (customer relationship management)."
 
[http://www.terry.uga.edu/~rwatson/mist7700/cmi.pdf Customer Managed Interations] (PDF) "A customer directed interaction with a firm in which the customer manages the content, mode, and timing of data exchange in order to meet the customer's goals."

Revision as of 14:45, 12 April 2007

[http://cyber.law.harvard.edu/ The Berkman Center for Internet

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