February 25 2009 Conference Call

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Conference Call Notes

Drafted by Joe Andrieu, February 25, 2009


IRC

#vrm at chat.freenode.net

Other Calls

Category:conference call

Attendees

  • Joe Andrieu
  • Dean Landsman
  • Iain Henderson
  • Doc Searls
  • Drummond Reed
  • Chris Carfi

Notes

Fix My Vendor

How do we help users start driving value. There's a service called "Fix My Street". Perhaps we could do something like that, called "Fix My Vendor", which is a user-driven way to make a difference (rather than a calling to account to the Govt for doing their job).

Not sure what the difference is with Get Satisfaction. One thing is that Fix implies it is broken. If it were "Fix my Spouse" that would be pretty offensive.

Perhaps "Fix my Market" or as Iain says "I don't like..." to focus energy on the real problem, without blaming the vendor.

An open source/open standard Get Satisfaction would be awesome. But there are hosting issues.

Existing Steering Committee Members

Dean asked for recruiting new folks. He had sent out an email.

Face to Face

We have a location at Standard for May 14, 15. Chris will follow up and pick some rooms. Doc will tell Lauren that Chris will be the point person.

Promotion

  • Send out an invitation to the list.
  • Notice on the wiki.

Docs a little concerned about promoting it too much. Huge interest in Atlanta, so its possible to get more attendance than we can handle.

Dean wants to avoid

If there was going to be a break out group where people from one specialty communicating with ...

We had a lot of folks talking about the same thing all over again. We weren't quite facilitated.

It kept being the same-ol-same old. Too many folks went to what they already were talking about. It was the usual clubs.

There could've been a more mash up feeling. More cross-group polination.

We had a lot of distraction with the organizational issues. That sucked out a lot of leadership into internal issues rather than connecting and cross-polination with new blood.

Upcoming Meetings

  • Tuesdays 1:30PM PST: ListenLog
  • Alternating Wednesdays (Next 2/4) 10AM PST Standards committee call
  • Alternating Wednesdays (Next 2/4) 12:30 EST Marketing committee call

Next Meeting

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