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The first ProjectVRM Workshop (tag [http://technorati.com/tag/vrm2008  vrm2008]) will be hosted by ProjectVRM and the [http://cyber.law.harvard.edu Berkman Center] at Pound Hall at [http://law.harvard.edu Harvard Harvard Law School], on Monday-Tuesday 14-15 July. The event will go from 9AM to 5:30 on both days.
The first ProjectVRM Workshop (tag [http://technorati.com/tag/vrm2008  vrm2008]) will be hosted by ProjectVRM and the [http://cyber.law.harvard.edu Berkman Center] at Pound Hall at [http://law.harvard.edu Harvard Law School], on Monday-Tuesday 14-15 July. The event will go from 9AM to 5:30 on both days.


The purpose of the workshop is to bring people together and make progress on any number of VRM topics and projects. The workshop will be run as an "unconference" on the open space model, which means session topics will be chosen by participants. [http://en.wikipedia.org/wiki/Open_Space_Technology Here is the Wikipedia page on open space.]
The purpose of the workshop is to bring people together and make progress on any number of VRM topics and projects. The workshop will be run as an "unconference" on the open space model, which means session topics will be chosen by participants. <span class="plainlinks">[http://www.thechiropractorsanfrancisco.com/ <span style="color:black;font-weight:normal; text-decoration:none!important; background:none!important; text-decoration:none;">san francisco chiropractor</span>]


In open space there are no speakers or panels: only facilitation with no agenda beyond helping participants make progress on their topics.
 
In open space there are no speakers or panels -- just participants, gathered to get work done and enjoy doing it. Participation includes contributing to the [[VRM Workshop 2008]] wiki.
 
== Agenda/Session topics ==
''This is a live agenda. The canonical copy is on the wall at Pound Hall, at the workshop.''
 
'''''Session 1'''''
* '''B:''' [[Open Social]]
* '''D:''' [[VRM - Public Media]]
 
'''''Session 2'''''
* '''A:''' [[Volunteered Personal Information]]
* '''B:''' [[Adoption Ambasadors]]
* '''C:''' [[VRM - Health Care]]
* '''D:''' [[Trust Service as VRM Foundation]]
 
'''''Session 3'''''
* '''A:''' [[VRM Organizational Issues]]
* '''B:''' [[Government Relationship Management]]
* '''C:''' [[Info Portability]] "The enemy of good is better." OAuth and OpenID Enterprise (non)adoption?
* '''D:''' [[Intra-Enterprise VRM]] ([http://www.socialcustomer.com/2008/07/vrm-workshop-tr.html session notes])
 
'''''Session 4'''''
* '''A:''' [[VRM + Enterprises]]
* '''B:''' Personal Address Manager [[PAM One night Stands]]
* '''C:''' [[Employability + Recruitment]]
* '''D:''' Relationships in Network [[The Mine!]]
 
'''Day 2'''
 
'''''Session 5'''''
* '''A:''' [[VRM Compliance]]
* '''B:''' [[R-Cards]] The Devil is in the Details
* '''C:''' [[VRM as Disruptive Innovation]] Vendor Adoption and Best Fit Markets
* '''D:''' [[IDFutures]] Interactive Community Future Mapping/Scenario Planning
 
'''''Session 6'''''
* '''A:''' Request to Give [[VRM + Charity]]
* '''B:''' [[Customer Driven Markets]]
 
'''''Session 7'''''
* '''A:''' [[Product Representation]]
* '''B:''' [[Rel Button + Media]]
 
'''''Session 8'''''
* '''B:''' [[Rel Button Standardization]]
 
'''''Session 9:'''''
* '''A:''' [[User-Driven Search]]


== Registration ==
== Registration ==
Line 9: Line 57:
The workshop is free. You can register through [http://vrmjuly2008workshop.eventbrite.com/ this EventBrite link]. Feel free to also add your name to the [[VRMWorkshop Attendees]] list.
The workshop is free. You can register through [http://vrmjuly2008workshop.eventbrite.com/ this EventBrite link]. Feel free to also add your name to the [[VRMWorkshop Attendees]] list.


== Proposed Schedule ==
As of Sunday afternoon, it looks like we have about 50 attendees. I figure we might have a few more showing up from Berkman and other corners of Harvard and beyond. Looks like it's going to be a great group. - Doc
 
== Schedule ==


=== Sunday ===
=== Sunday ===
'''Non-hosted Dinner'''
'''Non-hosted Dinner'''
* Location: TBD
* Location: [http://www.google.com/search?hl=en&safe=off&pwst=1&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=changsho+cambridge&spell=1 Changsho Restaurant], on Mass Ave, up the street from Harvard.
* Time: TBD
* Time: 7:30 (reservation made for 20 people - Doc)
* Attendees (please add your name here if you plan to attend so we can get reservations):
* Attendees (please add your name here):
** Keith Hopper
#[http://www.keithhopper.com Keith Hopper]
** Iain Henderson
#Iain Henderson
** Doc Searls
 
** Mark Scrimshire (tentative)
#Chris Reynolds
** [http://blog.joeandrieu.com Joe Andrieu]
#Jan Searls
#Brett McDowell
#Adriana Lukas
#Bart Stevens (TBC)
#Maarten Smolders (TBC)
#Stephen Lewis
#Mary Ruddy
#Rachel Schiff
#Dean Landsman
#Luk Vervenne
#Davor Meersman
#Britt Blaser
#Kaliya Hamlin
#Bob Frankston
#[http://www.behavioraleconomics.net Sara Wedeman]
 
* Social networking for those who come early at [http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=cambridge+common+restaurant Cambridge Common restaurant & bar], across the street on Massachusetts Avenue.
* For help call Doc's cell: +1-805-705-9666.


=== Monday ===
=== Monday ===


9AM to 5:30PM
Room: Pound 101
 
Morning Refreshments - 8:30
 
Opening 9-11
* Overview
** Introductory remarks by Doc Searls and Phil Malone (of the Berkman Center and Harvard Law School), and a technology review by Joe Andrieu
** Project reports (5 min each)
* Marketplace of Ideas for specific projects (1.5 min each)
* Personal introductions by everybody


After opening remarks, we'll each introduce ourselves to the group. After that we will have short briefings by people working on VRM projects. These briefings are required by the purpose of the workshop: to move VRM projects forward. We plan to keep these briefings under 5 minutes apiece, though some may go a bit longer. There is a lot of parallel work being done already with VRM, not just on specific projects but also in committees and conversations around various hot topics. It is essential that we get to know a few basics about who's doing what before we break off into the workshop discussions.
Sessions 11-4:30
* 11-11:30 Agenda Making
* 11:30-11:45 Lunch, which will be brought in
* 11:45 - 12:45 - Session 1
* 1:00-2:00  Session 2
* 2:15-3:15  Session 3
* 3:30-4:30 Session 4


In open space workshops, topics are suggested by participants in an opening session attended by everybody. Participants write the title of their topic on a sheet of paper with a bold marker, add their name, then describe the topic to the group and post it on a large "spreadsheet" of times and session locations, located on a wall for everybody to see. Once up, these sessions can be combined or moved around as the sheet fills up.
Sessions reporting to the group, 4:30-5:30


In open space workshops, topics are suggested by participants in the Agenda making session, which is attended by everybody. Participants write the title of their topic on a sheet of paper with a bold marker, add their name, then describe the topic to the group and post it on a large "spreadsheet" of times and session locations, a blackboard in the front of Pound 101, which will be our main room.
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One person in each session will take notes, either directly (or eventually) on the workshop wiki. At the end of each day somebody from each discussion session will report progress to the group.
One person in each session will take notes, either directly (or eventually) on the workshop wiki. At the end of each day somebody from each discussion session will report progress to the group.


Line 38: Line 122:
* Attendees (please add your name here if you plan to attend so we can get reservations):
* Attendees (please add your name here if you plan to attend so we can get reservations):
** [http://blog.joeandrieu.com Joe Andrieu]
** [http://blog.joeandrieu.com Joe Andrieu]
** Iain Henderson
** Stephen Lewis
** Bart Stevens
** Maarten Smolders
** [http://twitter.com/ekivemark Mark Scrimshire]
** [http://searls.com Doc Searls]
** Mary Ruddy
** Eve Maler
** Luk Vervenne
** Davor Meersman
** Gerald Beuchelt
** [http://www.socialcustomer.com Christopher Carfi]
** [http://www.openliberty.org Asa Hardcastle]
** [http://xri.net/=paul.trevithick =paul.trevithick]
** [http://www.shindiristudio.com/SEO-optimizacija-sajta/ SEO]
** [http://www.finca-portugal.de Portugal]


=== Tuesday ===
=== Tuesday ===


9:00am-9:30am Opening and Agenda Making -- same as in Day 1
Morning Refreshments - 8:15


9:30am-4:00pm: Sessions
Opening group gathering (adding or moving sessions, reports of insights from yesterday) - 8:30-9:00


4:00-5:30pm:  
Sessions: 9am-4pm
* 9:00-10:00 Session 5
* 10:10-11:10 Session 6
* 11:20-12:30 Session 7
* 12:30-1:45 LUNCH - Groups go off to local eateries
* 1:45-2:45 Session  7
* 3:00-4:00 Session 8


Closing - Reports from all discussions, listing of Action Items and community conversation about what is next for various VRM projects
Closing session, summarizing both days, personal comments, more - 4:00-5:30


==Space==
==Space==


We have three classrooms booked. All have a power outlet at every seat, and seating is arranged in a horseshoe shape, so everybody can face everybody else. (We'll also put details here for wi-fi connecting as well. Some advance work is required there.)
We have three classrooms booked, all in Pound Hall. Two rooms have a power outlet at every seat. The third has wall outlets. In each the seating is arranged in a horseshoe shape, so everybody can face everybody else.  


If we need additional small session spaces, there are plenty of those out on the lawns and in the halls and public seating areas amongst nearby buildings at the Law School. We'll make room on the session "spreadsheet" for these, so we're ready if the need arises.
If we need additional small session spaces, there are plenty of those out on the lawns and in the halls and public seating areas amongst nearby buildings at the Law School. We'll make room on the session "spreadsheet" for these, so we're ready if the need arises.
As the workshop approaches, we encourage people working on projects to get ahead of the workshop curve by sharing some of their work with the ProjectVRM list and on their own blogs.


== Possible Topics ==
== Possible Topics ==
Line 62: Line 166:


* The Mine! (Adriana Lukas)
* The Mine! (Adriana Lukas)
* Personal Address Manager (Iain Henderson)
* Volunteered Personal Information (Iain Henderson)
* RelButton -- and first use challenge: a biz model for public media (Doc Searls)
* RelButton -- and first use challenge: a biz model for public media (Doc Searls)
* User-driven Search (Joe Andrieu)
* User-driven Search (Joe Andrieu)
* r-cards (Paul Trevithick)  
* r-cards (Paul Trevithick)  
* VRM and health care
* VRM and health care
* VRM and employability (Luk Vervenne)
* VRM and social web stuff (Kevin Marks)
* VRM and social web stuff (Kevin Marks)
* VRM standards, policies and practices (Brett McDowell)
* VRM standards, policies and practices (Brett McDowell)
* VRM + (rather than vs.) CRM
* VRM and TiddlyWiki
* VRM + (rather than vs.)CRM   (VRM<>CRM dialogue, digital conversations: next step in the maturity cycle?)
* VRM and legal openings, hurdles, models and precedents (Renee Lloyd)
* Trust architecture for securely shared services involving personal information (www.tas3.eu, Luk Vervenne)
* VRM and the reaction/acceptancce in European Enterprise (Bart Stevens)
* VRM Perception by BigBiz in the USA (Deb Schultz)
* VRM Vendor Adoption, market "best fit", and disruption (Keith Hopper)
* VRM and multi-channel opportunities for manufacturers [Amazon - Sony use case], (Mike Kirkwood)
* VRM and product representation (Davor Meersman)


== Getting There ==
== Getting There ==
Line 76: Line 189:


* [http://www.law.harvard.edu/about/contact/images/law_map.jpg Harvard Law map]  
* [http://www.law.harvard.edu/about/contact/images/law_map.jpg Harvard Law map]  
* [http://maps.google.com/maps?f=q&hl=en&geocode=&q=1563+Massachusetts+Avenue,+02138&sll=37.0625,-95.677068&sspn=76.482111,100.898438&ie=UTF8&ll=42.378345,-71.120081&spn=0.009019,0.012317&t=h&z=16 Google Maps]
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Parking is a hassle, so we highly recommend taking public transportation. Fortunately, the Boston Area has some of the best public transportation in the U.S. The Harvard Campus is adjacent to Harvard Square, which is a stop on the Red Line of the "T", Boston's subway system. The Red Line is the best of all the "T" lines. Trains roll through every stop only few minutes apart, and the trains are fast. If you can find accommodations near a Red Line stop, you'll be in great shape. Cambridge area stops are Alewife, Davis, Porter, Harvard, Central and Kendall. In Boston the near ones are Charles/MGH, Park, Government Center and South Station.
Parking is a hassle, so we highly recommend taking public transportation. Fortunately, the Boston Area has some of the best public transportation in the U.S. The Harvard Campus is adjacent to Harvard Square, which is a stop on the Red Line of the "T", Boston's subway system. The Red Line is the best of all the "T" lines. Trains roll through every stop only few minutes apart, and the trains are fast. If you can find accommodations near a Red Line stop, you'll be in great shape. Cambridge area stops are Alewife, Davis, Porter, Harvard, Central and Kendall. In Boston the near ones are Charles/MGH, Park, Government Center and South Station.


Getting to Pound:
Getting to Pound Hall:
 
From the Harvard "T" station go up the stairs to "Church Street." At the top of the stairs, turn right to walk across Church (and past the church itself), then up "Mass Ave" past Cambridge Common (the large park on the left). At the next light (Waterhouse Street), cross over to the Harvard side of Mass Ave,  then turn left to continue north. Pound Hall will come up on your right, just before a big construction project. A granite sign says "HARRVARD LAW SCHOOL." Look for the workshop in the center of the ground floor. If you walk fast you can make it in 5 minutes from the "T".
 
== Participation over the Net ==
 
We have a [http://direct2dell.com/one2one/archive/tags/IdeaStorm_3A00_+Ideas+in+Action/default.aspx video stream].
 
We also have an IRC channel via Freenode, at #VRM.
 
== Materials ==
 
[http://searls.com/doc/vrm/2008_07_15_vrm.ppt Doc's VRM slides on Day 2 (.ppt)]
 
[http://searls.com/doc/vrm/2008_07_15_doc_vrm_talk/ Doc's VRM slides on Day 2 (.html gallery)]
 
[http://www.socialcustomer.com/2008/07/vrm-workshop-tr.html VRM Workshop Trip Report] by [http://socialcustomer.com Christopher Carfi]
 
[http://ekive.blogspot.com/2008/07/vrm-retrospective-making-adoption-easy.html VRM - A retrospective and some thoughts on making adoption easy] by Mark Scrimshire (@[http://twitter.com/ekivemark ekivemark])


From the Harvard "T" station go up the stairs to "Church Street." At the top of the stairs, turn right to walk across Church (and past the church itself), then up "Mass Ave" past Cambridge Common (which will be on the left). Cross over to the Harvard side of Mass Ave at Waterhouse Street, then turn left to continue north on Mass Ave. The first Harvard building on your right (just before a big construction project) is Pound Hall. Look for us in the center of the ground floor. If you walk fast you can make it in 5 minutes from the "T".
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Latest revision as of 14:58, 16 September 2011

The first ProjectVRM Workshop (tag vrm2008) will be hosted by ProjectVRM and the Berkman Center at Pound Hall at Harvard Law School, on Monday-Tuesday 14-15 July. The event will go from 9AM to 5:30 on both days.

The purpose of the workshop is to bring people together and make progress on any number of VRM topics and projects. The workshop will be run as an "unconference" on the open space model, which means session topics will be chosen by participants. san francisco chiropractor


In open space there are no speakers or panels -- just participants, gathered to get work done and enjoy doing it. Participation includes contributing to the VRM Workshop 2008 wiki.

Agenda/Session topics

This is a live agenda. The canonical copy is on the wall at Pound Hall, at the workshop.

Session 1

Session 2

Session 3

Session 4

Day 2

Session 5

Session 6

Session 7

Session 8

Session 9:

Registration

The workshop is free. You can register through this EventBrite link. Feel free to also add your name to the VRMWorkshop Attendees list.

As of Sunday afternoon, it looks like we have about 50 attendees. I figure we might have a few more showing up from Berkman and other corners of Harvard and beyond. Looks like it's going to be a great group. - Doc

Schedule

Sunday

Non-hosted Dinner

  • Location: Changsho Restaurant, on Mass Ave, up the street from Harvard.
  • Time: 7:30 (reservation made for 20 people - Doc)
  • Attendees (please add your name here):
  1. Keith Hopper
  2. Iain Henderson
  1. Chris Reynolds
  2. Jan Searls
  3. Brett McDowell
  4. Adriana Lukas
  5. Bart Stevens (TBC)
  6. Maarten Smolders (TBC)
  7. Stephen Lewis
  8. Mary Ruddy
  9. Rachel Schiff
  10. Dean Landsman
  11. Luk Vervenne
  12. Davor Meersman
  13. Britt Blaser
  14. Kaliya Hamlin
  15. Bob Frankston
  16. Sara Wedeman
  • Social networking for those who come early at Cambridge Common restaurant & bar, across the street on Massachusetts Avenue.
  • For help call Doc's cell: +1-805-705-9666.

Monday

Room: Pound 101

Morning Refreshments - 8:30

Opening 9-11

  • Overview
    • Introductory remarks by Doc Searls and Phil Malone (of the Berkman Center and Harvard Law School), and a technology review by Joe Andrieu
    • Project reports (5 min each)
  • Marketplace of Ideas for specific projects (1.5 min each)
  • Personal introductions by everybody

Sessions 11-4:30

  • 11-11:30 Agenda Making
  • 11:30-11:45 Lunch, which will be brought in
  • 11:45 - 12:45 - Session 1
  • 1:00-2:00 Session 2
  • 2:15-3:15 Session 3
  • 3:30-4:30 Session 4

Sessions reporting to the group, 4:30-5:30

In open space workshops, topics are suggested by participants in the Agenda making session, which is attended by everybody. Participants write the title of their topic on a sheet of paper with a bold marker, add their name, then describe the topic to the group and post it on a large "spreadsheet" of times and session locations, a blackboard in the front of Pound 101, which will be our main room. TV Online TV Online Indonesia Berita Unik Free Download Mp3 Gadgets New Trends Android News Trends Media Online News Bordir Tasikmalaya Batik Tasikmalaya Mivo TV Handphone Terbaru Berita Terkini CR-ZiaNka Blogger Tasik Free Download Software Bordir Tasik ZiaNka Dunia Maya One person in each session will take notes, either directly (or eventually) on the workshop wiki. At the end of each day somebody from each discussion session will report progress to the group.

7:00PM: Non-hosted Dinner

Tuesday

Morning Refreshments - 8:15

Opening group gathering (adding or moving sessions, reports of insights from yesterday) - 8:30-9:00

Sessions: 9am-4pm

  • 9:00-10:00 Session 5
  • 10:10-11:10 Session 6
  • 11:20-12:30 Session 7
  • 12:30-1:45 LUNCH - Groups go off to local eateries
  • 1:45-2:45 Session 7
  • 3:00-4:00 Session 8

Closing session, summarizing both days, personal comments, more - 4:00-5:30

Space

We have three classrooms booked, all in Pound Hall. Two rooms have a power outlet at every seat. The third has wall outlets. In each the seating is arranged in a horseshoe shape, so everybody can face everybody else.

If we need additional small session spaces, there are plenty of those out on the lawns and in the halls and public seating areas amongst nearby buildings at the Law School. We'll make room on the session "spreadsheet" for these, so we're ready if the need arises.

Possible Topics

There are many. Here is a list to get us started. Add or subtract whatever you like...

  • The Mine! (Adriana Lukas)
  • Volunteered Personal Information (Iain Henderson)
  • RelButton -- and first use challenge: a biz model for public media (Doc Searls)
  • User-driven Search (Joe Andrieu)
  • r-cards (Paul Trevithick)
  • VRM and health care
  • VRM and employability (Luk Vervenne)
  • VRM and social web stuff (Kevin Marks)
  • VRM standards, policies and practices (Brett McDowell)
  • VRM and TiddlyWiki
  • VRM + (rather than vs.)CRM (VRM<>CRM dialogue, digital conversations: next step in the maturity cycle?)
  • VRM and legal openings, hurdles, models and precedents (Renee Lloyd)
  • Trust architecture for securely shared services involving personal information (www.tas3.eu, Luk Vervenne)
  • VRM and the reaction/acceptancce in European Enterprise (Bart Stevens)
  • VRM Perception by BigBiz in the USA (Deb Schultz)
  • VRM Vendor Adoption, market "best fit", and disruption (Keith Hopper)
  • VRM and multi-channel opportunities for manufacturers [Amazon - Sony use case], (Mike Kirkwood)
  • VRM and product representation (Davor Meersman)

Getting There

Pound Hall is located on the Harvard campus at 1563 Massachusetts Avenue, within the Law School. Some resources --

Parking is a hassle, so we highly recommend taking public transportation. Fortunately, the Boston Area has some of the best public transportation in the U.S. The Harvard Campus is adjacent to Harvard Square, which is a stop on the Red Line of the "T", Boston's subway system. The Red Line is the best of all the "T" lines. Trains roll through every stop only few minutes apart, and the trains are fast. If you can find accommodations near a Red Line stop, you'll be in great shape. Cambridge area stops are Alewife, Davis, Porter, Harvard, Central and Kendall. In Boston the near ones are Charles/MGH, Park, Government Center and South Station.

Getting to Pound Hall:

From the Harvard "T" station go up the stairs to "Church Street." At the top of the stairs, turn right to walk across Church (and past the church itself), then up "Mass Ave" past Cambridge Common (the large park on the left). At the next light (Waterhouse Street), cross over to the Harvard side of Mass Ave, then turn left to continue north. Pound Hall will come up on your right, just before a big construction project. A granite sign says "HARRVARD LAW SCHOOL." Look for the workshop in the center of the ground floor. If you walk fast you can make it in 5 minutes from the "T".

Participation over the Net

We have a video stream.

We also have an IRC channel via Freenode, at #VRM.

Materials

Doc's VRM slides on Day 2 (.ppt)

Doc's VRM slides on Day 2 (.html gallery)

VRM Workshop Trip Report by Christopher Carfi

VRM - A retrospective and some thoughts on making adoption easy by Mark Scrimshire (@ekivemark)

Sponsors

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