FOR EDUCATIONAL USE ONLY
Chicago-Kent Law Review
1996
The Kenneth M. Piper Lecture
*221
EMPLOYEE PRIVACY, AMERICAN VALUES, AND THE LAW
Matthew W. Finkin [FNa]
Copyright © 1996 IIT Chicago-Kent College of Law; Matthew W. Finkin
*222
Introduction
Alan Westin argues that, on the whole, our law strikes the correct balance
between employee privacy and other competing interests, as evidenced by survey
data indicating a general concurrence between employee and managerial
perceptions. [FN1] Consequently, he is skeptical of the
claims of "privacy fundamentalists" who would uncouple the very idea
of privacy from its moorings, as evidenced by their use of the word to attack
the computerized monitoring of work. He concludes that our
"system"--an "eclectic blend" of common law, statutes, and
contract--is in keeping with our values far more than alternatives found in
Europe which, in the data protection area, are occupied by comprehensive (and
intrusive) public licensing and regulatory bodies.
I am far less sanguine. I believe we often fail to protect the essentials of
what the law ought to protect, that our law is discordant with our values as
expressed historically and in our common parlance. Accordingly, I will suggest
that some of the survey data relied upon should be more a source of disquiet
than of satisfaction. Only on the last point, in the European comparison, does
Westin touch upon a deeply rooted cultural value; however, I will argue that a
comparison to Europe in general and to Germany in particular is especially
useful because it emphasizes both the poverty of our legal conception and our
institutional inability to protect significant employee privacy interests.
I do not suggest that these profound differences are unique to us. Westin
advances a widely shared progressive faith in enlightened management, perhaps
chastened when need be by the market; hence, the reliance on survey data, for
management could scarcely act freely against overwhelming employee opposition,
even if unorganized. I should like to think that the views I will express draw
from even stronger historical roots, and if not currently shared by a great
many in positions of power--judges and legislators--may yet persuade.
*223 I. The
Common Law Conception of Employee Privacy
In Privacy and Freedom, Alan Westin addressed the many ways in which we
conceive of privacy, in the varied and often nuanced meanings of the word. I
wish here to single out two elements Westin identified that, though
analytically segregable, overlap at points and that have loomed large in legal
theory: seclusion and autonomy. [FN2]
The first speaks of one's freedom from "intrusion." This way of
thinking of privacy has been applied to the disclosure of personal information,
which it takes to be an interference in one's right to be "left
alone." The second is grounded in a "fundamental belief in the
uniqueness of the individual, in his basic dignity and worth as a creature of
God and a human being," and manifests itself in "the desire to avoid
being manipulated or dominated wholly by others." [FN3] Note, however, how closely connected
they are: The first might also be expressed in terms of autonomy, in one's
right of informational self-determination, and the second might also be framed
in terms of intrusion, in not having one's activities minded by another. Both
are implicated in the modern employment relationship: To be an employee is to
be in the hands of an organization that seeks to exact an enormous amount of
personal information irrespective of the employee's deep desire. To be an
employee is to be enmeshed in a hierarchical structure of subordination that is
quite at odds with any claim of individual autonomy even over arguably private
spheres of endeavor. Thus, the question of privacy is one of degree: how much
information should an employer be allowed to collect and how much control
should it be allowed to exert?
That "eclectic blend," our "system," determines the degree
to which these interests secure legal recognition and protection. The elemental
component is the common law which, we like to think, embodies the shared values
of the community; i.e., in the law of torts, which assigns liability for
societally imposed, non-contractual duties. With some exceptions, notably
California and Massachusetts on the one hand--which have adopted broadly
formulated privacy guarantees by *224 referendum [FN4] and legislation [FN5] respectively, and New York on the
other, which limits privacy by statute to commercial exploitation of one's name
or likeness, [FN6] most states apply the formulation of
the Restatement (Second) of Torts. The Restatement, however, is concerned with
"social exposure, not . . . business intervention." [FN7] Consequently, it speaks of privacy
exclusively in terms of seclusion: in an "intrusion" or a public
disclosure about one's private life that in either case "would be highly
offensive to a reasonable person." It acknowledges no element of autonomy.
As a result, autonomy must find protection either in contract or in positive
law. With the exception of highly paid executives, especially sophisticated
professional or creative employees or others with unique skills (and high
market demand), individually negotiated contracts of employment are rarely
used. Employees take jobs upon conditions that management unilaterally
establishes. (Though collective bargaining would give employees a voice in
framing the content of some of these conditions, the percentage of employees
represented by unions has declined over the past forty years to perhaps eleven
percent of the civilian labor market.) In terms of positive law, the
legislative response has varied from the occasional and piecemeal more often to
the non-existent.
The latter may be explained for the most part by the politics of privacy, which
pits organized business interests against a largely unorganized mass of
individual workers. Legislative inaction, however, also resonates against the
assumption that the common law articulates and protects what privacy
"is." That assumption has had two consequences: It has deprived the
law of the ability to advance a strong theoretical claim to privacy in the face
of managerial deployment of an ever-intrusive technology, and it has enervated
the capacity of the law to accommodate individual autonomy as an authentic
component of privacy. Each is explored below.
*225 A. Intrusion
The most obvious instances of intrusion concern searches, surveillance, and
the questioning of employees. In deciding these cases, the courts first
consider the extent of the employee's "reasonable expectation" of
privacy in the premises. Opening an employee's mail clearly marked "personal"
invades privacy; [FN8] opening mail only to ascertain if it
concerns the business would not. [FN9] Conducting employee surveillance in a
restroom invades privacy; [FN10] conducting surveillance of the
entrance to a restroom would not, absent any person being seen in a state of
undress. [FN11] Searching an employee's personal
credit card receipts invades privacy; [FN12] searching employee lunch buckets [FN13] or a car parked on the company lot
would not. [FN14] Searching an employee's locker to
which the company allowed the employee a key might invade his privacy, [FN15] but searching an employee's desk,
when no personal documents were read or property taken, does not. [FN16] Questioning an employee about the
details of her sex life invades her privacy; [FN17] questioning an employee about his
marital status, number of dependents and siblings, or home ownership does not. [FN18]
Because these cases all apply a test predicated upon "reasonable
expectations" and then, after determining that such an expectation exists,
require the intrusive activity to be "highly offensive" in order
impermissibly *226 to have invaded privacy, the results recited
seem altogether reasonable. But, I will suggest three reasons to believe that
there is more here than meets the eye.
First, to the extent the reasonableness of the legitimate expectation of
privacy is determined on objective grounds, it would rest upon employer
policies, practices, or assurances in the matter only in the absence of which
would the judgment have to turn to external norms. As others have noted, this
bids fair to eviscerate any claim to privacy at all. [FN19] For example, it is unsurprising that
a lawyer would advise employers to minimize liability for workplace searches
by, among other things, distributing a search policy to employees, posting
signs about the workplace reminding them of their being subject to search, and,
periodically, actually performing searches ostensibly for no reason other than
to show that it is done. [FN20] In the credit card case just
mentioned, the court stressed that the company had used the employee's credit
card records "for a purpose for which they were never intended," to
check the dates of usage against the dates the employee claimed to be sick at
home, and it did so "without notice to, or consent or knowledge of, the
credit card holder." [FN21] The fair implication is that nothing
in the law of privacy would prevent an employer from establishing a rule
beforehand that disclosure of credit card usage would be a condition of
employment in order to assure that sick leave was not being abused. [FN22]
Second, where the particular employer has not objectively established the
non-expectation of privacy beforehand, the courts fall back upon external
norms--but these in turn rest on business practice. In Cort v. Bristol-Myers
Co., [FN23] the court noted that some of the
questions asked about family and finances that would seem to have no relation
to the job or to any legitimate information the employer needed to know, were
nevertheless "no more intrusive than those asked on an application for
life insurance or for a bank loan." [FN24] The same reasoning *227
was applied by the Supreme Court of Florida to a question on use of tobacco as
a condition of employment. It found that the question did
not intrude into an aspect of Kurtz' [the applicant's] life in which she has a
legitimate expectation of privacy. In today's society, smokers are constantly
required to reveal whether they smoke. When individuals are seated in a
restaurant, they are asked whether they want a table in a smoking or
non-smoking section. When individuals rent hotel or motel rooms, they are asked
if they smoke so that management may ensure that certain rooms remain free from
the smell of smoke odors. Likewise, when individuals rent cars, they are asked
if they smoke so that rental agencies can make proper accommodations to
maintain vehicles for non-smokers. Further, employers generally provide
smoke-free areas for non-smokers, and employees are often prohibited from
smoking in certain areas. Given that individuals must reveal whether they smoke
in almost every aspect of life in today's society, we conclude that individuals
have no reasonable expectation of privacy in the disclosure of that information
when applying for a government job . . . . [FN25]
Note the logic: if a life insurance company asks the number of an applicant's
siblings or a restaurant asks a customer's smoking preference, so too may an
employer. For example, where an employer used a computer in violation of its
policy (which policy one would think the employee had a reasonable expectation
would be observed), to survey an employee to see how much overtime she was
failing to record, the court found no tort (not of privacy but of emotional
distress) because "employers routinely engage in a variety of
practices" to confirm the accuracy of employee records. [FN26] And if those, why not this?
Third, the privacy interest implicated is conceived of in very narrow terms.
One has no privacy interest in not having one's desk "ransacked," [FN27] only in not having one's personal
communications read that are left on or in the desk. One has no privacy
interest in not being subjected to hidden video surveillance, only in not being
surveilled in a restroom. One has no privacy interest in not being subject to a
questionnaire, only in not answering certain very personal questions. This is
so because the legal conception of the interest in "seclusion" lies
not in a freedom from intrusion, but only in a freedom from offensive intrusion.
*228 Note, for example, Smyth v. Pillsbury Co., [FN28] in which a company that had given an
express assurance that messages transmitted through the company's e-mail system
would not be intercepted, did intercept a message to a supervisor from an
employee on his home computer and discharged him for complaining of management
in those messages. [FN29] The court dismissed the complaint,
holding, inter alia, that even if the employee had a reasonable expectation of
privacy in the communication, the interception was not "highly
offensive" given the corporate interest in intercepting the communication.
[FN30] Whether the result in the case is
accurate or not, the analysis, in terms of the Restatement, is unimpeachable.
The inescapable conclusion is that what the law of intrusion actually regulates
is not privacy, but outrage. [FN31] The law protects freedom from
emotional distress, not freedom of informational control. [FN32]
Reading an employee's private mail, peeking into the restroom, or interrogating
an employee in a locked room about the intimate details of her sex life are
unlikely to serve any business purpose and would seem to cross all bounds of
social tolerability. The need for a law protective of privacy is summoned not
only for the occasional outrageous intrusion by a manager off on a frolic, but
far more when an employer acts in a systematically invasive fashion in what it
takes to be a legitimate business interest. A robust legal commitment to
privacy would recognize that all the above predicate conditions are
invasive--to be surveilled by a hidden camera wherever one sits, to have one's
desk rifled for whatever is read, to be questioned about one's *229
private affairs however seemingly trivial--and it would then require a showing
of a specific business need sufficient to overcome that intrusion, which
condition may or may not have been satisfied in these cases. But such is not
the law.
These threads come together in three areas of expanding technology: genetic,
drug, and psychological testing.
1. Genetic Testing
Medical screening of applicants and employees took root in the second decade of
this century largely in response to the passage of workers' compensation laws,
to screen out those whose medical conditions might be exacerbated on the job,
or who were possibly predisposed to disease or injury. [FN33] Not uncommonly, medical screening
included the taking of a family medical history that might suggest hereditary
traits for which an applicant could be excluded.
Today, over a third of a sample of Fortune 500 companies use medical records in
making employment decisions. [FN34] Federal and cognate state laws
regulate the use of medical screening, but only insofar as specially protected
classes may be involved--of race or ethnicity, or more broadly, the statutorily
disabled. However, unless the condition revealed by a medical test is
particular to a protected class or constitutes a statutory disability, nothing
in federal or most state laws would prohibit an employer from requiring and
acting upon the results of such a test.
With the development of sophisticated genetic techniques, it is possible for an
employer to include a genetic test as part of its screening procedures, as
some, albeit as yet small number, do. [FN35] Where the results of a genetic
screening test impinge upon a statutorily protected class or reveal a statutory
disability, federal law or cognate state law regulates the employer's ability
to disqualify applicants by reliance on those results. But the interest here is
neither race, ethnicity, nor disability, but privacy. Nothing in our common law
concept of privacy would reach genetic screening because the common law concept
of *230 privacy would render this intrusion either not within any
reasonable expectation or not highly offensive. The very ubiquitousness of
medical testing--by employers, insurance companies, schools, and the military--
would be taken to indicate a diminished if not nonexistent expectation of
privacy. Genetic testing is arguably "no more intrusive than" any
other medical test run on the same blood sample. The information collected is
far more sophisticated, but arguably "only slightly more intrusive
than" what might have been secured by a sufficiently elaborate family
medical history. Accordingly, nothing in the law of most states [FN36] would prohibit the refusal to hire
persons who conscientiously object to the test on the ground that it is an
invasion of their privacy--that their genetic make-up was none of the employer's
business.
2. Drug Testing
A concomitant of the War on Drugs has been the enormous growth in the testing
of applicants and incumbent employees for the presence of metabolites of
certain controlled substances, especially marijuana and cocaine. Employers have
done so in some cases because of a legal obligation, as in the transportation
industry, but do so more often because of concerns for safety and efficiency
(impaired performance, accident, and insurance costs attributable to drug use,
or increased theft or drug trafficking on the premises). Employee drug testing
is also done for improved morale associated with working in a "drug
free" workplace, and for larger social purposes--to bolster the corporate
image in the community or to set a standard of moral behavior.
Unlike medical screening, drug screening has triggered litigation based on
privacy grounds (or cognate claims of public policy). Fifteen states have
regulated workplace drug testing primarily to assure the accuracy of test
results. [FN37] Though Montana [FN38] limits applicant screening to safety
sensitive jobs, only Iowa [FN39] and Vermont [FN40] otherwise limit the screening of
applicants and then only to insure that it is done as *231 part
of a pre-employment medical examination, presumably on the then lessened
expectation of privacy. The supreme courts of three states have limited drug
screening to safety sensitive positions. [FN41] But for the most part, a drug test
is considered more intrusive than any other medical test. [FN42]
The Sixth Circuit Court of Appeals had a different view, but not one any more
respectful of privacy. It concluded that urine testing did represent "an
intrusion that a reasonable person might find objectionable." [FN43] But, it opined, the intrusion had to
be based upon a matter the employee "had a right to keep private,"
and the metabolites in one's system were not such a matter. [FN44]
The Oklahoma Supreme Court in Gilmore v. Enogex, Inc. adressed more fully the
employer's right to know. [FN45] Robert Gilmore, an electrical
engineer, had been employed for several years by Mustang Fuel. [FN46] Mustang was acquired by Enogex.
Mustang had no policy on drug testing. Enogex had a random drug testing
program. Gilmore was randomly selected and ordered to submit. He refused on the
ground that submission would violate his privacy. He was fired. [FN47] After his discharge, he voluntarily
submitted to the drug test (at the same hospital) which proved negative for
illegal drugs or alcohol, but to no avail:
Employers have a legitimate interest in maintaining a work force free from the
adverse effects of illegal drug and alcohol abuse. Safety issues and other
concerns for efficiency prompted Enogex to take steps to ensure that its
employees are neither intoxicated on the job nor performing under par because
of off-duty drug and alcohol abuse. The means employed by Enogex drug-testing
policy, though perhaps intrusive, appear reasonably calculated to ensure this
legitimate end. [FN48]
*232 In sum, despite judicial reservations in a few states, and
some concern for the humiliation inherent in a supervised donation of a urine
specimen, [FN49] the prevailing view is reflected in
the thinking of the Gilmore court. Note, however, that the concern for safety
that ostensibly prompted the Company's testing program could have been
addressed by limiting testing to safety sensitive jobs (as is the law in four
states). The concern for efficiency could have been addressed by testing
incumbent employees only on "reasonable suspicion" of drug use. A
concern for absenteeism could have been addressed by regulating that conduct
irrespective of what occasioned it. Alternatively, the employer might be required
to prove a business need for random drug testing in nonsafety sensitive work,
for example, by showing that it conducted a cost-benefit analysis of its use of
random drug testing that actually justified it. No such evidentiary showing has
been required, however, and the leading review of the literature has doubted
that such showing could be made. [FN50]
Mr. Gilmore, a mechanical engineer, lost his job not out of any concern that he
was a threat to safety (he apparently was not in a safety-sensitive position),
or even because he was performing inefficiently (he apparently performed
satisfactorily for some years [FN51]), but because he conscientiously
objected to being tested, on grounds of privacy. It is debatable whether or not
the Company's policy actually conduced toward a drug free workplace; but the
Company's policy certainly did insure a workforce resigned to the surrender of
its privacy. [FN52]
3. Psychological
Testing
As employment moved from artisanal manufacture and service in small shops to
large factories and mass employers, more systematic means were sought to sift
applicants and to select the "right" employee. *233 A
primitive effort was undertaken by the Frank Dry Goods Company of Fort Wayne,
Indiana, in the early 1920s. [FN53] The Company noticed that some of the
weekend salesgirls sold around one hundred dollars worth of goods on a Saturday
while others sold from twenty-five dollars to fifty dollars. It conducted a
survey and found that the "good" salespeople were needy, came from
large working-class families, and had savings accounts. [FN54] The "poor" salespeople
came from small families (many were only children), didn't really need the
money, had no savings, and had taken the job over the opposition of their
families. [FN55] Accordingly, the Company adopted a
series of "test questions" to qualify for the job:
"Have you a Christmas savings account, or a checking account or a savings
account at a local bank?"
"How many people are there in your family, and what are their occupations?"
"Why do you want this job?"
"How much does a family of three require a year in order to live
comfortably in this town?"
"What does your family think of your coming to work here?" [FN56]
The massive testing programs conducted in conjunction with conscription in two
World Wars stimulated interest in the use of more scientific personnel tests.
Ability and aptitude testing is now regulated at the federal level by the Civil
Rights Act of 1964. Again, the purpose of the Act was to open job opportunities
for members of the protected classes who might otherwise be frozen out of
employment, or at least, more desirable employments by the use of these
devices. Testing having that effect was to be permitted if conducted in
accordance with a statutory standard of professional validation.
Testing has gone well beyond ability and aptitude, however, to attempt to reach
a person's psychological make-up. [FN57] Some employers use personality
inventory tests that ask a number of questions from which a profile is
developed and measured against a scale of psychological traits. Some use
projective tests like the Rorschach or Thematic Apperception Test that require
a psychologist to engage with the subject and to evaluate her response. Some
use more cheaply administered paper and pencil "honesty" tests that
seek to predict the *234 applicant's propensity to steal by
analyzing her answers to ethical and other questions.
Only one privacy challenge to pyschological testing has been mounted in the
private sector. In Soroka v. Dayton Husdon Corp., [FN58] the court reversed the denial of a
preliminary injunction against the use of psychological screening tests for the
job of security officer with Target Stores. The claim was based upon the
privacy provision of the California Constitution, on the legal theory of
intrusion. [FN59] It challenged the questions dealing
with bodily functions and religious belief, such as: "I am very strongly
attracted to members of my own sex" and "I believe in the second
coming of Christ." [FN60] We should note that the examiner was
no more interested in the applicant's sex or religious life than Frank Dry
Goods was with the number of working siblings in the applicant's family. The
questions are not asked because the employer is interested in learning those
facts. They are asked because they arguably correlate with certain traits, and
it is the trait, not the applicant's sex life or number of siblings, that the
employer is interested in. Nevertheless, the California Court of Appeals held
that only those questions that relate narrowly and specifically to the
performance of the job could be asked, and remanded for trial on that basis.
The case was later settled.
Soroka, seemingly a vindication of employee privacy, illustrates how narrow the
idea of intrusion is even under a legal regime seemingly more generous than the
common law. If the gravamen of the wrong is requiring an employee to answer
certain intimate questions, it follows that privacy would not be implicated if
the questions were non-intrusive. (Indeed, such was the reasoning in Cort v.
Bristol-Myers Co., [FN61] the questionnaire case adverted to
earlier.) This eludes the real privacy issue posed by a psychological
assessment: It strips the "test subject"--note the dehumanization
inherent in the language--psychologically naked. Unlike an interview, where one
confronts a human being whom one can attempt to persuade as, presumably, an
applicant could even at Frank Dry Goods in 1922, the individual is rendered
helpless, depersonalized, transparent, an object of scientific scrutiny. As
Allan Hanson put it:
Whether test results are positive or negative is, at this level, irrelevant.
The point is that testing opens the self to scrutiny and investigation *235
in ways that the self is powerless to control. So far as the areas of knowledge
covered by the tests are concerned, this transforms the person from autonomous
subject to passive object. [FN62]
This might be justified by the special circumstances of a particular
employment, for example, in aviation or atomic energy. But in almost all
jurisdictions, so long as members of protected classes are not
disproportionately disadvantaged, these devices may be used with impunity,
irrespective of the want of professional validation for such use.
B. Autonomy
Set out below is a brief survey of the law governing employer control of
employees. In a nutshell, absent a connection to anti-discrimination law or
presence in one of the few jurisdictions with a statute expressly on point,
employers are given virtually unfettered control over employee expression,
association, and other behavior, on and off the job.
Dress and grooming. Employers have sought to regulate dress and grooming to
insure good hygiene, neatness, and a "business like" atmosphere
pleasing to customers and perhaps, coworkers as well. Dress rules have
sometimes been exacting, as a 1928 survey of department store sales personnel
revealed. [FN63] At times an employer's rules have
become so detailed as virtually or actually to prescribe a uniform.
An employer may have to accommodate an employee's dress where it is an authentic
expression of religious practice or belief, [FN64] but not otherwise. Thus, when a male
employee sought to wear long hair "'styled,"' as he put it, as
"'my personal projection or image in the development of my
personality,"' [FN65] the court was incredulous. The right
of the corporation to create its corporate image was "an aspect of [its]
managerial responsibility." [FN66]
Expression. Employers have regulated employee expression from the tongue in
which one speaks on the job [FN67] to outright prohibition *236
upon any speech at all. [FN68] The employee's ability to retaliate
for particular utterances may be subject to legal constraint. Under the
National Labor Relations Act, for example, an employer may not forbid employees
from wearing union buttons, insignia, or messages of protest in noncustomer
contact areas. [FN69] So, too, does religious freedom
under Title VII require a reasonable accommodation to displays on one's person
of religious profession or belief. [FN70] However, absent some such discrete
enclave of exemption, the employer's power is plenary.
Note, for example, Drake v. Cheyenne Newspapers, Inc. [FN71] The employer, a newspaper, insisted
that two editors, managerial employees for purposes of the Labor Act, wear a
button voicing opposition to an effort to unionize the paper's employees. The
editors "in good conscience" felt they could not do this, and were
fired for that refusal.
Under the Labor Act, a manager has no statutory right to display support for a
union contrary to his employer's dictate and, therefore, discharge for doing so
would not be an unfair labor practice. But this case was different: The editors
were not discharged for expressions of pro-union sentiment; they were
discharged for refusing to wear a button displaying an anti-union message. [FN72]
To the court, the employer's order presented no issue of public policy. [FN73] Inasmuch as the editors' reticence
was a matter of purely private concern, it is understandable that the court was
reluctant to apply a doctrine grounded in the performance of some public
function. That would not explain, however, why a person's reticence to be
identified publicly as taking a partisan position on a contentious private
issue would not be held to invade his privacy. A worker represented by a union
has a right to refuse the union's insistence that he display a pro-union
message; [FN74] neither may a unionized worker who
refuses to pay union dues for activities unrelated to collective bargaining or
contract administration be required to identify those subjects of union
political or social expenditures to which she objects. We recognize *237
it as a constitutional right--in fact, a right of "privacy"-- to
maintain one's silence on such subjects. [FN75] In that setting, we recognize that
no one can be compelled to embrace a position not his own or even be compelled
to divulge what one's position is. But our common law of privacy includes no
analogous freedom: an employer could require as a condition of employment that
employees publicly display any message upon an issue of moment to it
irrespective of the employee's conscientiously held view in the matter (absent
religious scruple) [FN76] or her desire not to be identified
with any public position at all.
Fraternization. Some jurisdictions include marital status as a protected
category and so employer retaliation for adulterous behavior presents an issue
under anti-discrimination law. [FN77] California's commitment to privacy
has arguably been extended to limit employer prohibitions on sexual
relationships with employees of competitors. [FN78] However, in most jurisdictions
employers are free to restrict employees in their off-duty sexual behavior.
Prohibitions on fraternizing with coworkers have been litigated; the employees
have lost. [FN79] Employer prohibitions may be driven
by a concern for liability for sexual harassment--or even violence when
relationships sour. [FN80] In contemplating *238
how best to deal with these situations, however, the common assumption is of
the employer's plenary power over off-duty activity. [FN81]
Association. If employer regulation of intimate personal relationship presents
no privacy problem, neither would regulation of friendships or other forms of
association, absent union or church affiliation or other sodalities accorded
special protection. [FN82] In one such case, where an
employer's order to employees not to associate with a discharged store manager
was challenged on privacy grounds, the court held that no jury could find the
order "highly offensive" as required by the common law concept of
intrusion. [FN83]
Drinking and smoking. Employers commonly forbid drinking on the job and, more
recently, prohibit smoking on the premises. But some employers have gone much
further, and refuse to hire or retain employees who drink or smoke at all, in
an effort to reduce medical insurance costs attendant to such behavior. Unlike
many of the other invasions of individual autonomy, these policies have drawn
the attention of politically influential groups, i.e., the tobacco and alcohol
interests. Consequently, eighteen states now expressly forbid discrimination on
the basis of off-premises use of tobacco; one forbids discrimination on the
basis of off-premises use of tobacco or alcohol; and six forbid discrimination
on the basis of off-premises use of any "lawful product." [FN84] Absent such legislation, however,
nothing prohibits such employer commands.
Recreation. Colorado forbids discrimination by employers for engagement in
"any lawful activity" off the employer's premises [FN85] and New York forbids discrimination
for engagement in "legal recreation activities." [FN86] (Both are subject to statutory
exceptions and limitations.) Employers are free in that regard elsewhere. Thus,
engagement in activities that pose a risk of increased medical costs, such as *239
skydiving or even sun-bathing could be prohibited, just as employers have
prohibited the private consumption of alcohol or tobacco.
Community service. Particular and very narrowly crafted statutory prohibitions
may limit an employer's ability to discharge an employee who is engaged in
specified service activities, such as a volunteer fireman or emergency medical
technician. But absent such special protective legislation, religious, or union
activity, employers are free to regulate in that regard. [FN87] As the Supreme Judicial Court of
Massachusetts put it, the exception from the at-will rule accorded for
discharges violative of "public policy" does not protect employees
who perform "appropriate, socially desirable duties" from being
subject to discharge without cause. [FN88]
Charitable giving. Corporate employers often participate in charitable giving
campaigns, for example, the United Way. They manifest their "good
corporate citizenship" by encouraging their employees to contribute.
Because the employer knows which employees have and have not contributed (and
in what amounts), the situation is instinct with the possibility of pressure
being placed upon the employee to contribute--varying from appeals to good
citizenship and social suasion to outright coercion--even though the employee
may have a conscientious objection to how the funds are expended or collected,
or even to participate per se. Any such objection grounded in religious belief
would trigger a duty reasonably to accommodate; however, absent religious
objection or a statute on point, employers are free to require
"voluntary" employee participation. [FN89]
C. A Critical Summary
Before proceeding further, it would be helpful to summarize our common law
of employee privacy. Let us start with the idea of intrusion. Recall the
ingredients that combine into the judicial conception of privacy under that
head: a particular invasive action that exceeds one's reasonable expectation of
privacy and is highly objectionable to a reasonable person. Recall further that
reasonable expectations rest upon business practice, that the presence of a
business purpose is often dispositive of the legitimacy (technically the
"inoffensiveness") *240 of the intrusion as a matter of
law, and that the courts reason by analogy: one practice "only slightly
more intrusive" than another, that serves some business end works no
infringement. [FN90] It is hard to avoid the conclusion
that the combination of these ingredients reduces the idea of a common law
protective of employee privacy to an irrelevance insofar as systematically
invasive action is taken in the name of what management perceives as a greater
business good. And as technology and social science advance in tandem to open
more effective means of control, the prior and seemingly "only slightly
less intrusive" devices are readily analogized to deny the employee any
legal protection against these new methods.
If employers have a right to know that an applicant is healthy, they have a
right to know what is in her body; if they have a right to know what is in her
body, they then have a right to know genetically how her body is made up. If
they have a right to know her genetic make-up, they have a right to know her
psychological make-up, and so on. Such is the state of the law. Where next? If
laying one's psyche bare is justifiable, as conducing toward the efficient
building of cooperative (and docile) work groups, [FN91] then so would the deployment of
devices to measure and shape employee attitudes using sophisticated social
science techniques, e.g., surveys, interviews, and interactive groups. [FN92] These are of benefit to employers by
bringing problems to the fore, by fostering communication--or, rather, a
special form of *241 communication--and by keeping unions out. [FN93] None of the questionnaire or
interview questions are of a particularly intimate nature; thus, it would be
difficult to see how any claim could be made that submission to these
questionnaires, individual interviews, and group interactions is violative of
privacy in the current judicial usage. But the fact remains that the individual
is made an object of scrutiny and of systematic manipulation in her thoughts
and attitudes; indeed, the purpose of these measures is in good part to produce
passivity as a "weapon in the struggle for control of the workplace."
[FN94]
Turn from intrusion to autonomy, and observe the current state of affairs: An
employee who is raped by her employer can claim a violation of her privacy; [FN95] an employee who is discharged for
having been raped cannot. [FN96] An employer must accommodate the
dreadlocks of a Rastafarian, [FN97] but not those of one for whom it is
merely an expression of his "personality." [FN98] An employer cannot discharge an AIDS
victim, but it might be able to discharge one who seeks to help AIDS victims. [FN99] A possible sexual harassee cannot be
discharged for having sought legal counsel in prosecution of her case, but the
alleged harasser can be discharged for having sought legal counsel in defense
of his. [FN100] A unionized employee can refuse to
wear a pro-union button demanded by his statutory representative, because the
law recognizes his freedom conscientiously to decline; but a manager cannot
refuse to wear an anti-union button demanded by his employer because the law
refuses to recognize his. [FN101] Employees can be discharged for
falling deeply in love (unless in New York or Colorado) and, in New York, only
if they are willing publicly to characterize what for them may be the defining
relationship of their lives as, legally, a "leisure-time activity." [FN102]
*242 This, then, is the "eclectic blend" [FN103] about which Alan Westin concludes:
On the whole, what we have written into law and judicial decision, and what has
not been put into law in the various areas of workplace privacy, is a solid,
workable system that strikes the right balances between privacy and other
social interests. [FN104]
Can this be right?
Westin points to the congruence of attitudes of employees and human resource
managers revealed in survey data to indicate that, for the most part, business
actually does accommodate the mainstream (or "privacy pragmatic")
concerns of the American public: ninety percent of employees--truly an
extraordinary statistic--believe that their employers have never sought
inappropriate personal information. Indeed, only eight percent believe their
employer to have collected health or lifestyle information that should not be
collected. Most employees and managers agree on the appropriateness or
inappropriateness of job screening devices, e.g., that drug testing is
acceptable, but that psychological testing is not. Most employees and managers
agree that certain kinds of off-the-job behavior, such as recreational
activities, smoking, and drinking, should not be controlled by the employers
and are none of the employer's business. Most also agree on the kind of
on-the-job monitoring an employer should be allowed; for example, sixty percent
of employees think that telephonic interception should be allowed in order to
insure proper service to the public.
Accordingly, the legal conclusion Westin draws from these data rests upon three
assumptions: First, that what employees perceive their employers as doing
corresponds to what their employees actually do; second, that action perceived
as invasive of privacy by both employees and managers, but which our law does
not recognize as wrongful, is relatively rare, and need not occasion legal
concern; third, and per contra, that a widespread practice that is not
perceived as invasive in public opinion presents no genuine issue of privacy.
Each should be taken in turn.
*243 The first assumption presents a question of fact: Are
employee perceptions that their employers generally respect their right to
privacy accurate? The survey questions asked in that regard had to do with data
collection, about which additional survey data are available--not of employee
perception but of employer practice. David Linowes' 1995 survey of eighty-four
responding Fortune 500 companies, with over three million employees, found that
about half do not inform employees of what data have been collected concerning
them; thirty-eight percent do not even inform employees of the types of records
they maintain on them; forty-four percent do not inform employees about how
their records are used; and more than half do not disclose their policies
governing disclosure. [FN105] Thus, the confidence reposed by
employees in their employers may well be based upon ignorance of what and how
information actually is collected and disclosed. Note, for example, that
whereas ninety percent of employees believe that access should be afforded to
supervisory evaluations resulting from telephone monitoring, [FN106] the same extraordinary number
repose confidence in their employees' respect for their privacy, about seventy
percent of the corporations Linowes surveyed do not allow employee access to
supervisory records concerning them. [FN107]
The second assumption is that the authentic but infrequent violations of
privacy may produce an occasional and aberrational case but need not raise
legal concern. Taken at face value, the proposition poses the question of just
how widespread violations must be before legal concern should be triggered. An
earlier survey of Fortune 500 companies revealed that only two percent inquired
about (and arguably made use of) whether or not an applicant was a smoker. [FN108] This is congruent with Westin's
more recent survey of employee and managerial opinion of the rightness (and
wrongness) of such a policy. [FN109] Does this mean that we need not be
concerned about the fact that, absent legislation, the law concedes employers
the privilege to inquire into smoking behavior and to forbid its off-duty
consumption? A significant number of state legislatures have acted on that
concern, apparently because the tobacco (and alcohol) interests thought the
potential *244 numbers of consumers involved were more than de
minimis. [FN110] Note, however, that about seventy
percent of both employees and managers believe that psychological tests should
not be used in personnel selection and, consistent with that figure,
twenty-eight percent of Fortune 500 companies surveyed do use these devices. [FN111] Presumably for want of an effective
lobby, no state statute forbids or regulates such use. Does not the far more
widespread nature of a practice condemned by substantial majorities of both
workers and managers call for legal change? If not here, where?
It remains to be seen, however, whether it pays to think the way this
assumption invites. The fact is that the law does concern itself with wrongful,
but rare, aberrational managerial actions. The restroom voyeur, the prurient
interviewer, and the reader of personal mail are of concern to the common law
of privacy despite what one would expect to be the decided infrequency of the
conduct involved. [FN112] (These cases can be put to one side
only when one recognizes that the interest protected is not privacy, but
emotional security. When that is done, however, virtually nothing is left that
the law of privacy protects.) Accordingly, even if the cases on employee
expression, appearance, association, charitable giving, and off-duty conduct
surveyed earlier reflect only aberrant employers, they also evidence the
failure of our legal conception of employee privacy to contain any element of
individual self-determination in matters Westin's survey data reveal are
commonly agreed to be none of the employer's business.
The third assumption is the most interesting. It takes the apparent want of
strong contemporary objection to mean that a seemingly invasive practice is
really not violative of privacy at all. That may be so, but the argument, and
the data supporting it, need to be handled with care. Drug testing is a good
example. Most employees and managers seem to see little or no privacy problem
in requiring submission: Linowes' survey found that eight-six percent of the
Fortune 500 companies surveyed use drug tests--almost all for screening
purposes. [FN113] *245 Westin's data
show that seventy percent of employees supported the propriety of drug
testing--eighty-nine percent in companies that conduct tests. [FN114] The question is what these data
really tell us.
Looked at a little more closely, we learn that public opinion is often based on
ignorance about what drug testing actually tests and how it works. In one
rigorous survey, about two-thirds of the public were unaware how long it takes
for a drug to show up in a test. [FN115] Fewer than one in three understood
that one can be high on drugs and not test positive. [FN116] About forty percent were unaware of
cross-reactivity for over-the-counter medications. [FN117]
It seems that what the data really tell us is that most Americans, often
proceeding in ignorance, are persuaded that "[i]f a person has nothing to
hide, there is no reason to refuse to take a urine test" (66%), we all
must do our part in "the war on drugs" (65%), and that the drug
problem is so serious that discovering a drug user "is more important than
a person's right to privacy" (58%). [FN118] These attitudes contrast with
survey data of actual drug use among employees--not the hard core abusers often
depicted in anti-drug ads who are not in the labor market. To take one study of
nearly two million test results (from October 1990 through March 1992), about
four percent tested positive for one or more illicit drugs, marijuana being the
most commonly detected (about 2%). [FN119] Population studies show the
prevalence of drug use varying significantly by age, sex, industry, region, and
job. The use of illicit substances, especially marijuana and cocaine, has been
estimated to vary from five percent to ten percent among employed men--with the
higher percentages in occupations such as entertainment and construction. These
figures are not insubstantial. They indicate a significant problem, especially
for employers employing younger men in certain jobs in certain industries in
certain parts of the country. They may support the need for policies that
curtail the right of privacy, but only so far as such legitimate business need
requires. They scarcely seem to justify the apparent willingness on the part of
more than half the population to jettison the right to privacy.
*246 Accordingly, it ought be remembered that, for the most part,
"demands for legal protection of a right to privacy have traditionally
been made by elite groups in society," [FN120] that those most responsible for
intrusions into privacy have been those very elites--"governments,
journalists, employers, and social scientists" [FN121]--and that most people have tended
generally to accept these intrusions. [FN122] Thus, part of the explanation for
how the public attitude has come about may lie in strenuous corporate (and
government) efforts to shape public opinion, including the widespread use of
the very martial metaphor for the sake of which many have been persuaded that
drug testing is more important than the right to privacy. For example, in the
past nine years, the nation's media have donated over $2.3 billion in time and
advertising space to The Partnership for a Drug-Free America alone. [FN123] The drug testing industry consumes
about $1.2 billion per year [FN124] and is unlikely to be indifferent
to its financial future. And no one speaks publicly for drug consumers--not, at
least, since the passing of Timothy Leary.
Consequently, I do not think Westin's taxonomy based upon these survey data
advances analysis. The large group of variable opinion that Westin calls
"privacy pragmatist"--in contradistinction to the twenty-five percent
most consistently concerned (whom he would marginalize as "privacy
fundamentalist")--might with equal justice be called "privacy fatalist,"
i.e., persons who are concerned about privacy and who accept its loss. Is it
any wonder that people who have submitted to a drug test approve of it by a
wider margin than those who have not? This suggests that surveys alone might
not be an adequate or entirely reliable source from which to abstract a sense
of our values.
A separate source is our history, to which courts and commentators have often
turned for a deeper understanding of our values as a people. Americans were not
born subject to corporate screening and control. To paraphrase Oliver Zunz, we
were "made corporate." [FN125] *247 Citizens of the
post- Revolutionary generation, zealous of their independence and equality,
were suspicious of the accumulation of employer power posed by the advent of
the factory. [FN126] In the 19th century, for example,
craft workers successfully asserted the right to drink on the job as an aspect
of manliness and equality with their employers. [FN127] As that pre-industrial right was
eclipsed by the factory, by employer demands for discipline, punctuality, and
productivity, craft workers nevertheless resisted efforts to assure their total
abstinence from alcohol. As David Hackett observed of the antebellum temperance
movement in Albany, New York:
Despite all the fanfare . . . the effort to control drinking by reestablishing
the elite's parental control over their workers had little success. . . .
Support for temperance had more than one meaning. Advocates of the town's
workingmen were not opposed to the principle of temperance but to the blatantly
economic motives of the parental approach. Rather than attack the character of
Albany's working men, these "Temperance Generals" were urged instead
to demonstrate to their employees a respect for their human rights. [FN128]
This demand for respect by the working class persisted into the third quarter
of the century. As Brian Greenberg explains:
At least until the early 1870s, "social honor" in Albany was
distributed in such a way that concern for the social position of workers was
part of the community's consciousness. It was not yet accepted in Albany that
workers were merely a factor of production. Nor were the city's industrialists,
at this time, able to translate their economic power into political and social
domination. [FN129]
The growth of large scale corporate employment, accompanied by the deskilling
of the traditional crafts and the later adoption of modern techniques of
personnel management, made the employer's respect of worker privacy part of the
larger "contested terrain" [FN130] for control of the workplace and
workforce. The contest can be glimpsed *248 in three areas that
have already been touched upon: medical screening for employment; control of
life off-the-job; and the regulation of dress on-the-job.
Medical Screening: As noted previously, medical screening was introduced after
the turn of the century, often at the behest of industrial physicians, in
response to workers' compensation laws and to improve the fitness of the
workforce. Some physicians shared the opinion of Dr. Harlow Brooks, professor
of clinical medicine at New York University and at Belleview Hospital Medical
College, that physicians should examine a worker "as a horse jockey looks
at a horse" with no more concern for the subject than "the average
horseman, stockman, or veterinarian." [FN131] Other physicians, however, saw their
role in broader terms. A survey of 170 industrial establishments conducted by
the United States Public Health Service in 1918 summarized one of the many
purposes served by medicine in industry to be "the encouragement of
thrift, domesticity, morality, and sobriety." [FN132] Many employers heeded the call. A
1920 survey of fifty-six responding companies revealed that twenty-two did not
require physical examinations and thirty-four--in fifteen industries employing
a total of over 400,000 workers--did. [FN133] It reported on the scope of
examination--a physical inspection and, in a minority of cases, urinalysis,
blood pressure, Wasserman and tuberculosis tests--and was at pains to note that
"[o]bjection to physical examinations on the part of prospective or actual
workers [was] negligible." [FN134] It does not appear, however, that
the workers were asked. [FN135]
In fact, workers did protest. Workers feared for their jobs if found unfit. [FN136] They resented the loss of privacy, [FN137] and feared blacklisting *249
for having the temerity to protest. [FN138] These fears were not unfounded. [FN139] Sometimes they did more than
protest verbally; [FN140] but, ultimately, to no avail. The
contemporary consequence has been explained by Angela Nugent:
Medical examinations in industry gave American corporations access to the
previously private "inner environment" of workers' bodies in an age
when workers did not have the right to such information themselves or to
complementary knowledge about the hazards of the environments in which they
labored. Medical information became a component of management strategy, to be
used benevolently or exploitatively, but in ways managers and company doctors
determined. [FN141]
In 1914, trade unions asked their federation to take a stand on whether workers
should submit to physical examinations at all and, if so, to decide "just
how far the examination shall go"--whether it will be a cursory
examination of eyesight and hearing or one "into the genealogy of the
family three generations back." [FN142] Technology has rendered the latter
protest obsolescent. Today, the employee's "inner space," her genetic
and psychological make-up, are open to employer inspection.
Private Life: When the Waltham style mills, the prototypical American factory,
started in the mid-nineteenth century, the mills recruited young women from the
farms of New England with the express assurance to anxious parents that the
factory owners would exercise parental control. The "operatives" were
regulated in their religious observances, commercial and recreational
activities. As David Zonderman observed:
Some owners used the threat of dismissal to enforce their moral code in and out
of the factory. Amasa Sprague ordered his employees *250 to stay
out of Nicholas Gordon's store, where workers were reported to be drinking during
the day, or risk being fired. Some operatives said that they were afraid to buy
even a needle and thread in that store for fear of being reported and
dismissed. . . . [A] mill in Waltham posted a notice during the 1830s that any
young woman who attended dancing school would be discharged. The overseer
argued that if the operatives spent part of their evenings running about, they
would become either ill or too tired on the job. [FN143]
At the same time, however, male craft workers drew upon the pride of their
skills, their independence from authority, and the regnant spirit of
"manliness" to exercise considerable independence from authority.
"Few words engaged more popularity in the nineteenth century," David
Montgomery observes, "than this honorific, with all its connotations of
dignity, respectability, defiant egalitarianism, and patriarical male
supremacy." [FN144]
As the century wore on and craft jobs were displaced by semi-skilled operatives
who were often foreign born, employers embarked upon programs to
"Americanize" and "uplift" their workforces, to instill
loyalty and docility, i.e., to keep unions out. [FN145]
Some employer regulations, especially those connected to corporate welfare
plans such as Ford's famous five dollar a day plan, could reach far into
private life: housing, consumption patterns, personal hygiene, and the like.
Southern textile mills in the late teens and early 1920s checked to see that
their workers were abed at night, that women didn't smoke, that men didn't
drink, that domestic relations were placid, and that the workforce was church
going; indeed, the company supported churches that sermonized on the acceptance
of the social and economic order. [FN146]
These efforts often met with resistance and hostility. Textile workers
protested by worshiping in nonmill churches, or by attending disapproved
denominations. [FN147] Jean Hoskins, the "service
secretary" of a Maine manufacturing company recalled her mission of
"social uplift" *251 being greeted by the workers with
"'hard suspicious glances."' [FN148] She recounted the occasion when
"thirty angry girls descended on her office and declared that they were
just as clean as she was and that they would not submit to physical
examinations or take off their shoes and stockings for anyone." [FN149] Women who refused to submit to a
routine investigation into their marital status by Ford's "sociology
department" were immediately discharged. [FN150] A Miss Chadwick, who had been hired
by Ford in 1918 as a stenographer, was dismissed some years later when
"she insisted on her privacy." [FN151] As Stuart Brandes has shown,
employer efforts of this kind often cut against the grain of American values:
[E]mployees usually preferred to take charge of their own lives and found
paternalism intrinsically demeaning. By regarding himself as a father to his
employees and acting accordingly, an employer unavoidably relegated them to an
inferior, childlike position. [FN152]
Just as in the early post-Revolutionary period, when "fatherly mill
masters could seem like 'monarch[s]"' to a people suspicious of authority,
[FN153] many workers resisted
quasi-parental corporate controls. Nevertheless, the corporate
"family" metaphor continues widely to be employed today, and
seemingly adult employees continue to be subject to quasi-parental controls on
dating, association, recreation, and other similar activities.
Dress: A rich literature has developed on the relationship of dress to personal
expression. To some employers, however, an employee's dress reflects upon the
corporation--it is a matter of corporate image (and control), not personal
autonomy. In some cases even *252 a uniform (or something close
to it) has been required. At mid-century, however, recruits to New York's newly
created police force refused to wear the prescribed blue coats "letting it
be known that they were not liveried servants, but free Americans." [FN154] So, too, did railroad workers meet
employer demands for grade-specific uniforms with "bitter derision and
opposition." [FN155] The wearing of uniforms was
"deemed degrading in a democratic society." [FN156] Even domestic servants protested
the wearing of uniform dress at the turn of the century. [FN157] But by 1912, Walter Weyl observed
with apparent nostalgia that it was "highly significant of the fierce
egalitarianism of our grandfathers that the wearing of a uniform, even by a
railroad conductor, was hotly repelled as unworthy of a free-born
American." [FN158]
This is not to argue that dress and grooming are never of managerial concern:
hygiene and safety may require the regulation of hair; flooring may not be able
to tolerate stiletto heels. Even a uniform may serve important purposes, such
as to enable swift identification of a company agent or, in some employments,
to cater to critical consumer preferences: No doubt passengers would feel a bit
queasy about boarding an airplane piloted by a captain dressed as a clown. But
some dress restrictions strike their subjects as "intrusive, irrational,
and irrelevant" [FN159]--as serving no purpose other than
as a manifestation of the employer's power. [FN160] Consequently, an office employee
today who wishes to dress presentably but casually may be required to secure
her employer's permission [FN161]--unless in the District of Columbia
*253 (where "appearance" is a protected category), [FN162] or in California (and only for
females who wish to wear pants) [FN163]--which managerial discretion may be
conditioned on the employee's making a charitable contribution and displaying a
button signifying such, i.e., in return for her public demonstration of her
loyalty to the corporation's manifestation of its good corporate citizenship. [FN164]
* * * The histories briefly surveyed have looked to the record of dissent, of
protest, even of strife that welled up from ordinary people as America became
corporate. They may reflect the sentiments of a statistical minority at any
moment in time; [FN165] of that we cannot be sure, for we
cannot know how many complied in quiet resignation. But they express a
consistent theme of which at least this much can be said: From the second half
of the nineteenth century and accelerating thereafter, corporate America strove
to secure not only conformity to its power to control, but also acceptance of
its right to control, its values. [FN166] It has largely succeeded in the
former, but it has not succeeded *254 completely in the latter, as
the cases reviewed earlier evidence. These cases, brought by ordinary people
against all legal odds, suggest that the contest has moved from the workplace
to the courthouse, and with as little prospect of success. But these cases are
also evidence of a strong and continuous historical current in which ordinary
people, not elites, have demanded respect for their individuality and their
right of self-determination. Thus, it will not do to marginalize principled
protest as an expression of some fringe fundamentalism. [FN167] When Carl Cort, a salesman of
eleven years service, refused to divulge his marital status to his employer
because it was none of the employer's business, [FN168] when Robert Gilmore, a mechanical
engineer of seven years service, refused to submit to a random drug test
because it was an invasion of his privacy, [FN169] and when Kerry Drake, an editor of
twenty years service, refused to wear an anti- union button because he balked
at being made a "billboard" for views not his own, [FN170] they drew from a deep wellspring in
American values. What is surprising is that they did not prevail.
How is it that a Nation conceived in liberty gives its workers, legally, so
little of it? It is worth considering whether at least some of the explanation
rests on two closely conjoined considerations: the continuing ideological power
of laissez-faire; and the arrested development of the common law. The former
assumes the illegitimacy of legal intervention. The latter has failed to supply
the doctrinal grounds to question that assumption.
A. The "Whig Tradition"
"The employer is too often the autocrat in his own home," Lucy
Salmon complained in a turn of the century polemic on the treatment *255
of domestic servants. [FN171] "He considers that neither his
neighbor nor the general public has anymore concern in the business relations
existing between himself and his domestic employees than it has in the price he
pays for a dinner service or in the color and cut of his coat." [FN172] And if the public has no valid
interest in the master's business relations with his domestic servants, neither
could it of his business relations with any of his other employees. So powerful
was business opposition to public intervention that in 1880, in Missouri, when
many employers were imposing abstinence on their employees, employers resisted
legislative efforts toward that very end "out of ideological opposition to
any popular or governmental regulation of business." [FN173]
The freedom of employers from communal accountability was enshrined in the
constitutionalization of economic due process--in a freedom of contract that
blunted the ability of the legislatures to enact labor protective law. Although
the legal doctrine has been abandoned, the ideology has not. As Seymour Martin
Lipset has observed, the "Whig tradition," the classic American
belief in "laissez-faire, anti-statist, market-oriented" values
continues to reign today, [FN174] which Westin's survey data also
confirm. In one survey conducted by the Office of Technology Assessment, about
sixty percent of corporate health officers agreed that genetic screening posed
a potential threat to the rights of employees; but sixty-two percent responded
that the decision to perform genetic screening on job applicants should be the
employer's. [FN175]
Consequently, liberty in the workplace is conceived in terms of the employer's
freedom, his freedom from state control in which the employee's freedom from
employer control, is at best, derivative; that is, if the employee does not
like the employer's intrusion or constraint she is free to quit and find one
whose workplace is less intrusive or less constrained. Some courts have pursued
that manner of thinking to a logical conclusion: an employee who refuses to
consent to a test or a search and is discharged for that refusal cannot claim
an invasion of privacy, there having been no intrusion, and an employee who
submits *256 to the search or test can claim no intrusion by
virtue of consent. [FN176]
In other words, we tend to look to the market to chasten abuses of employer
power. But, as the foregoing excursion evidences, much of the history of
employee privacy is a history of inexorable erosion. As Edward Shils noted
thirty years ago:
Intrusions into privacy have been so intertwined with the pursuit of objectives
that are unimpugnable in our society, such as . . . industrial and
administrative efficiency, that each extension of the front has been accepted
as reasonable and useful. Each objective has appeared, to large sectors of the
elites at the center of society, to be well served by the particular form of
intrusion into personal privacy that their agents have chosen for the purpose. [FN177]
When almost ninety percent of Fortune 500 companies (offering the better paying
jobs) require submission to a drug test, and the conscientious objector, if she
is to keep her scruples, may be relegated to a secondary labor market, consent
to the test cannot be said to be free. [FN178]
In this sense, Alan Westin is quite right when he speaks of our values being
reflected in what the law does not protect. Not that we value privacy less, but
we seem to value legal non-intervention more. Moreover, the declination to intervene
has been abetted by our reliance on the law of torts to express our communal
understanding of the interests involved, even as the development of that law
has rendered it virtually irrelevant in this setting. Why the law of tort has
been so resistant to growth is worth brief consideration.
B. The Common Law's Arrested Development
The conventional wisdom is that our common law understanding of privacy
grew out of Warren and Brandeis' 1890 article, The Right to Privacy. [FN179] Drawing upon a variety of legal
categories--defamation, *257 property, implied contract, and
copyright--and extensively referencing not only English, but also French law,
they argued that a cohesive underlying principle tied these disparate elements
together. Because their immediate concern was the activity of the "yellow
press," and because they had emphasized accordingly Judge Cooley's
reference to the right "to be let alone," subsequent writing focused
on the idea of intrusion into seclusion as that cohesive element. William
Prosser drew that conclusion in a 1960 review that significantly influenced the
development of the common law. [FN180]
But, as Edward J. Bloustein pointed out in a reply to Prosser in 1964, the
common interest Warren and Brandeis saw at work was not seclusion but a broader
principle of "inviolate personality" which Bloustein took to mean
"the individual's independence, dignity and integrity," that which
defines "man's essence as a unique self-determining being." [FN181] A fresh reading of The Right to
Privacy supports Bloustein's view; indeed, Warren and Brandeis reiterate the
idea of one's "personality" or "inviolate personality" as
at the core of the protected interest. [FN182] Warren and Brandeis wrote of
intrusion, the "right to be let alone," as a subset of the larger
interest which, however, they did not further develop. In 1915, however, Roscoe
Pound did. [FN183] He placed the "disputed right
to privacy" just where Warren and Brandeis put it, as part of a larger
framework of legal interests in individual personality. [FN184] Pound developed that framework with
an eye, so to speak, on a well developed body of German legal theory, including
the work of Karl Gareis with which Pound was especially faimilar. And so it is
briefly to that work we should turn.
In Pound's Introduction to Karl Gareis' Introduction to the Science of Law,
Pound argued that American scholars could not afford to neglect Continental
writers, that on the philosophical and historical approaches to law "and
for unification with other social sciences which the sociological movement is
demanding . . . we have to look to the 'inevitable German."' [FN185] Gareis, upon whom Pound relied *258
(among others), had been a significant figure in sustaining the idea of a
general right of personality in German legal theory against the attacks of
German scholars of the Historical School. [FN186] Gareis explained that
The materials of what is called the law of personality are the interests which
a legal subject has in his existence as a person and in his activity as such,
and the recognition by law of this existence and activity. The legal advantage,
to which protection is assigned, is an unimpeded activity and expression of
personal individuality. [FN187]
The legal concept of "personality," that one's very being as a
person, one's recognition as an individual and one's freedom in all of life's
activities were valid legal interests that could be asserted as a matter of
private law, drew from deep roots in Western legal thought and had gone through
considerable refinement in legal theory, though it had never become a
functioning rule in German law and was even then criticized as too all
encompassing to become one. Gareis acknowledged the protoplasmic potential of
the theory but stood out (along with the more prominent figures of Gierke and
Kohler) as a defender of the concept.
Prosser never mentioned Pound's article; he noted comparative law writing, but
only for informational purposes. Thus he ignored the legal concept of
"personality" employed by Warren and Brandeis in 1890 and developed
more fully by Pound in 1915. More important, he declined to consider
Continental law, either the "inevitable German" invoked by Pound or
the body of French law from which Warren and Brandeis had drawn in fashioning
the idea of a Right to Privacy. Instead, he turned inward, to the domestic
caselaw, and argued that what was thought of as privacy by American courts was
actually four separate torts; these were later codified under his direction in
the Restatement (Second) of Torts: (1) intrusion into seclusion; (2)
appropriation of name or likeness; (3) publicity given to a matter of private
life; and, (4) publicity in a false light.
*259 The Restatement's inward gaze was in keeping with a document
intended only to summarize American law as it was, not to shape the future or
to launch into novel (and arguably questionable) [FN188] foreign borrowings. The problem,
however, lay in "restating" a body of law that was even then in the
process of change and subject to sharp theoretical dispute, as Bloustein's
exchange with Prosser evidenced.
In 1902, for example, the New York Court of Appeals scoffed at the very idea of
a legal right to privacy in a case of commercial appropriation of the
plaintiff's likeness, on the ground that the concept could not logically be
cabined, that it would result in "a vast amount of litigation . . .
bordering on the absurd." [FN189] But by 1939, the first Restatement
recognized "privacy" as an interest in not having one's "affairs
known to others" or one's "likeness exhibited to the public." [FN190] The subsequent expansion of the
categories in the 60s and 70s must have been understood as acknowledging that
the law was in a state of growth. Indeed, the Restatement (Second) acknowledged
that other forms of privacy might emerge, that it was not "intended to
exclude the possibility of future developments in the tort law of
privacy." [FN191] But it has had precisely that
effect. The categories have become canonical. In court after court, if what is
presented is not one of the litany of four, it is not privacy. Thus, the
discharge of an employee over dress, fraternization, expression, association,
recreation, and the like, being a matter of only private concern is held to
raise no issue of public policy; and, as it falls under none of the four
conventional heads, neither is it of the slightest concern to the law of
privacy.
The irony is that the American parochialism that culminated in the second
Restatement came at a time when the general right of employee personality had
been vitalized by the German courts, [FN192] abstracted in part from the
constitutional guarantee of the right of each person to the "free
development of personality." [FN193] This and other *260
civil liberties were adopted, and much of the law of employment was developed,
in response to workplace law and practice under National Socialism: where
workers were required to attend plant rallies, to use the "German
greeting" (hand raised to specified level and an audible "Heil
Hitler," if possible), and to contribute to the party's Winter Relief
charitable campaign as conditions of private employment; where workers were
subject to workplace surveillance (the Gestapo having offices in some plants)
not only for political correctness but for "slacking" and offenses
against plant rules as well; where insubordination, slow work or absenteeism
could lead to a "work education camp," or worse; where any act of
nonconformity was potentially subversive. [FN194] But not all was coercion. The party
Labor Front's office, "Beauty of Work" (Schonheit der Arbeit),
assured hot meals in the plant of better quality than could otherwise be
obtained and more cheaply, the Labor Front's office "Strength Through
Joy" (Kraft durch Freude), provided inexpensive vacations and other
leisure time activities to which the working class had never been accustomed,
and a system of "courts of social honor" were instituted in part to
protect employees from abusive supervision. The amalgam of inducements and
constraints did tend generally to pacify the working class and, for some true
believers, the benefits along with the rallies, salutes, slogans, and uniforms
(sought by the party's Labor Front activists as a sign of status in a
uniform-conscious society) did create the sought-for sense of community.
In sum, modern German courts were well aware of the impact of total
institutions and sought to secure adequate breathing space for expressions of
individuality and autonomy even in an employment relationship. They did so by
breathing active life into the legal idea of a general right of
"personality" which includes an encompassing concept of privacy. [FN195]
*261 What this has come to mean in practical terms is succinctly
summarized in a standard text in labor law:
The right of personality is defined as a "right to be respected as a
person, not to have one's individuality infringed, in one's right to express
oneself (in appearance, writing, and speech), in one's social standing (honor),
and in the private and intimate areas of one's existence." [FN196]
When any of these areas are infringed by employer action, a balancing test is
employed to weigh the intrusion or constraint against the business necessity
claimed to justify it. So, for example, the screening of employees for medical
conditions that are relevant to the job or needful for the protection of others
is permitted; but, questions about diseases long past or "about the
diseases of relatives" may not be asked. [FN197] Interview questions or
questionnaires for which a sufficient showing of job relatedness can be made
are allowable, but not otherwise. So, for example, an employer can inquire of
an applicant's remuneration in her current job only if it is important to the
position applied for or if the applicant claims it as a minimum for the new
position. [FN198] Comprehensive personality inventory
tests are prohibited; other psychological tests require a specific showing of
job relatedness. [FN199] Employer restrictions on dress,
speech, and even aspects of the enjoyment of life on the job (such as playing a
radio in a non-public area) are subject to a similar showing of business
necessity, and, suffice it to say, controls of private life are almost totally
forbidden.
It is here worth contrasting the American idea of intrusion into privacy
arguably worked by a personality test with the German conception. *262
If American law could conceive of the test as invasive, it would be in terms of
the unduly intrusive character of the particular questions. [FN200] Under German law, the evil in the
use of personality tests is not only or even necessarily in the intimate nature
of particular questions, but in the very process which, by "reducing a
human being to a mere object of examination" [zum Untersuchungsobjekt
herabgewurdigt wird] and "stripping him psychologically naked" [den
Menschen psychologisch bis zur Nacktheit auszuziehen] [FN201] is inherently dehumanizing. [FN202]
The purpose here is not only to point to the availability of alternative
working legal conceptions and to argue, as Pound did, for greater reciptivity,
just as Warren and Brandeis looked to French law to inform their theory at its
inception, but also to emphasize how resistant we have become even to think in
terms any broader than our law currently conceives. This is amply illustrated
in Westin's treatment of the computerized monitoring of work.
The growth of sophisticated computer technology has enabled employers to
monitor employees so intensively as to resemble, in Shoshana Zuboff's analogy,
the panoptic prison designed by Jeremy Bentham. [FN203] In work performed on a computer,
the worker sits before a Video Display Terminal and as the worker watches the
terminal, the terminal can, in effect, watch the employee: Each keystroke *263
can be recorded and timed, time in which no strokes are made can be recorded
(as when the employee takes work break or goes to the restroom), errors (and
corrections) can be recorded as well; the employee's record can be displayed by
unit of time or compiled over time, and compared with those of fellow workers.
Computerized badges can be required which record when one enters and leaves the
workplace, where one is in the workplace at any moment in time (as when one
enters and leaves the restroom) and for what periods of time, even the
particular food and beverages items the employee purchases in the company
lunchroom; and, again, these records can be stored, compiled, and compared.
Westin argues that the use of this technology may pose serious issues of
fairness and of psychological and, perhaps, physical stress, but not privacy.
First, when employees enter the employer's premises they have left the
"private" space and are in a "public" area, i.e., an area
where they recognize they are subject to supervision and control. Second, historically
American employers were entitled to "see all, hear all, collect all."
Third, though the technology may have intrusive, dehumanizing uses, it may also
be used in a fair, dignity-respecting manner. [FN204] Consequently, issues of fairness
and stress should be the focus of union-management negotiations in organized
workplaces, and of enlightened management policies in non-union ones, but not
of the law of privacy. [FN205] In fact, the claim of invasion of
privacy, of "Big Brotherism," is invoked for rhetorical/political
purposes by those opposed to the technology per se, and, in so doing, they
wrench the concept from its moorings. All the threads of his argument come
together thusly:
American employers have traditionally been entitled to watch employees when
they are actually at work, to supervise their work processes, and to inspect
and evaluate their work product according to work standards and procedures set
by the employer. Labor unions *264 have long protested when they
saw coercive work monitoring used to drive workers to unrealistic and
high-stress quotas. These protests have usually focused on unfair standards or
inadequate compensation, not the fact of supervisors watching or listening to
workers at work. However, wholesale union opposition to work monitoring
sometimes functions as an emotionally-charged weapon in the on- going power
struggle between management and unions. [FN206]
The argument seems plausible, but only because it measures the interests
potentially invaded against our common law conception: The law of privacy does
not conceive of the physical workspace one enters as a place of personal
"seclusion." [FN207] Autonomy on the job can have no
greater claim upon the law of privacy than autonomy off the job which, as we
have seen, is no claim at all. But the argument is quite wrong insofar as it
speaks to the "historical" entitlement of employers to watch,
supervise, and inspect. Craft workers in the nineteenth century "often
would not work at all when a boss was watching." [FN208] At the turn of the century, Cornish
miners in the West refused to work when a manager was present. [FN209] As late as the 1950s, unionized
printers had the right to stop work if a manager entered the composing room
during working hours. [FN210]
The male craft workers' claim of freedom from observation by supervision was in
counterpoint to the one employment of the period in which the employee was
subject to constant monitoring, i.e. live-in domestic service. Although these
jobs paid relatively better than others available to female workers of the
period, they were largely shunned (resulting in turnover rates that produced
"the servant problem" so vexing to nineteenth century matrons)
because the workers deeply resented the constant supervision and monitoring,
the invasion *265 of privacy. [FN211] Both the work and the workers were
demeaned by these conditions.
Nor does the contemporary survey data Westin cites argue to a sea change in our
values. He points to the very substantial agreement of employees and the public
at large that employers should be allowed to monitor customer telephone calls
"when the listening-in is done to assure the courtesy and correctness
vital to delivering good customer-service" [FN212] so long as employees understand
that it is being done. But telephone interception "vital to delivering
good customer-service" is an allowable exception from the federal
prohibition on telephonic eavesdropping. [FN213] And when Illinois amended its law
to allow telephone monitoring of employees more generally "for
educational, training, or research purposes," [FN214] the unions in the state led a
successful legislative effort to limit the law to "quality control of
marketing or opinion research or telephone solicitation." [FN215] In other words, what the survey
data reveal is that the public generally approves of the balance struck by the
law regulating employer practices in this area. These data say nothing about
whether the law should intervene in other unregulated areas of employee
monitoring.
Westin is quite correct when he observes that technology may not be invasive of
privacy per se. Neither is human supervision invasive of privacy per se.
However, the uses to which the technology is put may be invasive, just as the
uses of human supervision may be invasive. If a company were to assign a human
supervisor physically to accompany the employee throughout the work day from
arrival to departure, to log every moment spent, his every motor movement,
error and correction, to record his physical movements about the workplace,
break times and locations, I should think that as a matter of common
understanding, of common parlance, the worker made subject to such scrutiny
would be heard to complain that it violated his privacy--and rightly.
Thus, Westin's argument proceeds neither from history nor from common parlance,
but from our common law understanding of what *266 privacy is,
and is not: Computerized monitoring of workers does not pose a legal privacy
issue because there can be no "reasonable expectation" that the
technology would not be so used, especially if notice is given, and its use is
not "unreasonably offensive" because it serves a legitimate business
purpose. In other words, computerized monitoring implicates no legally
cognizable privacy interest because our legal conception of privacy does not
speak to systematically intrusive forms of total oversight and control. This is
the very point this lecture has been attempting to make.
Accordingly, the purpose of the comparison to German law is to show it is
possible for the legal system of an advanced Western industrial country to
acknowledge and accommodate authentic privacy interests that our law ignores
because we have defined them away. Under German law, the employees' elected
works council has a right of codetermination over statutorily enumerated
subjects. Moreover, the works council is expressly enjoined to protect the
worker's right of personality. One of the statutory subjects of codetermination
is the "introduction and use of technical devices designed to monitor the
behavior or performance of employees." [FN216] How this provision applies to computerized
monitoring of work was decided by the Federal Labor Court in the early 1980s.
In a 1983 case concerning the use of computers to monitor Pan-American Airlines
booking agents, the court stressed the relationship between the purpose of
protecting individual personality and role of codetermination. [FN217] It reiterated, however, that only
data recorded on an individual basis could so infringe, not data recorded of a
group from which individual data could not be extracted. How such individually
recorded data might infringe upon the right of personality was explained more
fully the following year in a case concerning the introduction of a computer
system to monitor individual technicians' work to control (and price) inventory
of parts as well as to monitor technician training. [FN218] The court rejected the argument
that the work, not the worker was being monitored. So long as individual
performance data could be called up, the introduction of the technology was
statutorily covered. The court then catalogued the several ways in which this
monitoring threatened the right of personality, which, for analytical purposes
can be separated into three groups:
*267 1. A loss of context in the display of the data; the failure
to take account of human idiosyncracies; the appearance of precision in spite
of errors at the source; the unlimited possibilities of manipulation in
evaluation.
2. The fact that the machine never forgets; the unavailability of effective
defensive countermeasures for the employee to insulate himself from control;
and so the persistent pressure to conform (Anpassungsdruck) which heightens the
employee's subordination to the employer.
3. The loss of informational self-determination resulting from the pressure to
give that information about oneself (Informationsdruck); and, the consequent
rendering of the worker a "naked object of assessment" (einem bloSSen
Beurteilungsobjekt).
The first coincides with the issue of fairness Westin identifies. The second
coincides with the issue of stress. But the third, conjoining the right not to
disclose information about oneself against one's will and the right not to be
reduced to a mere object of examination, is privacy. The use of computer
technology to monitor the worker is akin to the use of a psychological test--it
has the potential to render its subject transparent: "to glassed men"
(den glasernen Menschen). [FN219] In the German conception, each of
these elements, individually and in combination, pose a potential of violating
the right of personality. [FN220] Hence the need for legal
protection.
However, the nature of that protection bears brief comment. Our system
conceives of our communal norms regarding privacy primarily in terms of tort,
but tort is an extraordinarily unwieldy means of dealing with many of these
issues, particularly with computerized work monitoring. As Westin points out,
the computer can be used in *268 a fair, dignity-respecting
manner. Leaving it to a civil jury to decide whether the introduction of a
computerized system fell on one side of the line or the other in a suit for
damages after the system has been installed would be a terribly awkward way to
deal with the issue. [FN221]
Note, then, the form of legal protection involved in these German cases. The
issue was whether the introduction of the technology was subject to
codetermination with the employees' elected works council. Even though a system
of labor courts is available to consider any alleged infringement of an
employee's right of personality, the law expects that a satisfactory balance of
the competing interests will be worked out in negotiations. [FN222] Westin has drawn an analogous
conclusion in his work elsewhere, that "employee involvement in the
initial design, testing, implementation and continuing adjustment of work
monitoring is critical to a successful process . . . ." [FN223] But he does not consider a role for
law here, to assure employee participation in this process independent of the
employer.
If employee survey data are relevant, then survey data here may be instructive.
According to Richard Freeman and Joel Rogers, sixty-three percent of American
employees would like to have more influence over decisions that govern their
workplace lives, [FN224] and a substantial majority want
that influence exercised independent of managerial control; [FN225] but workers identify management's
unwillingness to give up power as the major obstacle to meaningful
participation. [FN226] Do these data suggest another gap
where our law fails to meet our people's needs? [FN227]
*269
Conclusion
This Lecture has been in part an excursion in comparative law. Better to
understand how we conceive of employee privacy--what we do and, more
importantly, do not protect--German law has been looked to, but not because it
is unique. On the contrary, the law in several European countries is as protective
of employee privacy if not more. [FN228] Germany has been looked to because
its law flows from bitter experience with the relationship between total
controls and habits of mind. The law there rests not only on jurisprudential
foundations with roots in the 16th century, but also on the modern appreciation
of the intimate relationship between an habituation to authority and the
formation of tolerant, autonomous citizens. [FN229] That is what makes our law, in
comparison, so disturbing, for we permit the creation of near total
institutions: Where a person is screened for genetic and psychological
acceptability, interviewed, surveyed, and put in interactive groups to instill
loyalty and passivity, told how to dress (or put in a uniform), surveilled by
cameras, monitored by computers, randomly tested for forbidden substances, told
who not to associate with, what charitable organizations to support, what
leisure time activity not to enjoy, and what social messages to display. Many
of these practices are not widespread, but some are. Little in our law would
inhibit resort to any of them. Many of these practices would not be widespread
in Germany today; but German law constrains them all.
Have we nothing whatsoever to learn from the German experience? They, too,
thought science a substitute for morality. They, too, thought complete conformity
a communitarian virtue. And they, too, celebrated obedience in an ethic of
efficiency. But then, unlike the Germans, 1933-1945, we are free. [FN230]
[FNa]. Albert J. Harno Professor of Law and
Professor in the Institute of Labor and Industrial Relations, the University of
Illinois. An earlier version of this paper was given as the 18th Kenneth M.
Piper Lecture on April 9, 1996. A portion of what follows is based upon a work
in progress, a study of the law of employee privacy in Germany undertaken with
the support of the Alexander von Humboldt Foundation.
[FN1]. Alan F. Westin, Privacy in the
Workplace: How Well Does American Law Reflect American Values?, 72 Chi.-Kent L. Rev. 271 (1996).
[FN2]. There is rich literature in philosophy
and law about the idea of privacy and its meaning, including whether the
concept has any independent validity, and if it has, whether autonomy is any
component of it. Compare Judith Jarvis Thomson, The Right to Privacy, 4 Phil.
& Pub. Aff. 295 (1975) with Thomas Scanlon, Thomson on Privacy, 4 Phil.
& Pub. Aff. 315 (1975). See also Ruth Gavison, Privacy and the Limits of
Law, 89 Yale L.J. 421 (1980); Hyman Gross, The Concept of Privacy, 42 N.Y.U. L.
Rev. 34 (1967); Louis Henkin, Privacy and Autonomy, 74 Colum. L. Rev. 1410
(1974); Robert C. Post, The Social Foundations of Privacy: Community and Self
in the Common Law Tort, 77 Cal. L. Rev. 957 (1989).
[FN3]. Alan F. Westin, Privacy and Freedom
33 (1967).
[FN4]. See Cal. Const. art. I, s 1 (1983).
[FN5]. See Mass. Gen. Laws Ann. ch. 214, s 1B
(West 1989).
[FN6]. See N.Y. Civ. Rights Law s 51
(McKinney 1992).
[FN7]. Ferdinand David Schoeman, Privacy
and Social Freedom 198 n.24 (1992). The distinction poses some interesting
problems. If a neighbor stops by one's home to inquire into one's health, we
would not consider such a purely social interaction invasive of privacy. Could
the same be said when the caller is one's supervisor? See, e.g., Denton v. Chittenden Bank, 655
A.2d 703 (Vt. 1994) (holding that a supervisor did not invade his
employee's privacy when he asked questions at the employee's home).
[FN8]. See Vernars v. Young, 539 F.2d 966,
968-69 (3d Cir. 1976).
[FN9]. See Doe v. Kohn Nast & Graf, P.C.,
866 F. Supp. 190 (E.D. Pa. 1994) (dictum). The court opined:
The method by which an employer carries out an authorized inquiry into an
employee's private concerns may constitute an intrusion upon the employee's
seclusion if that method fails to give due regard to the employee's privacy or
reveals personal matters unrelated to the workplace ... In this case, even if
defendants reasonably believed that the letters to plaintiff from media outlets
were related to firm business, the defendants might still have invaded
plaintiff's privacy by retaining copies of the letters, once they had
determined that the letters were personal, and sending them on to plaintiff
without informing him that the letters had been opened.
Id. at 196.
[FN10]. See Speer v. Ohio Dep't of
Rehabilitation & Correction, 624 N.E.2d 251, 254 (Ohio Ct. App. 1993).
[FN11]. See Brazinski v. Amoco Petroleum
Additives Co., 6 F.3d 1176, 1183 (7th Cir. 1993).
[FN12]. See Pulla v. Amoco Oil Co., 882 F.
Supp. 836, 867 (S.D. Iowa 1994), aff'd in part and rev'd in part, 72 F.3d 648 (8th Cir. 1995).
[FN13]. See Simpson v. Unemployment
Compensation Bd. of Rev., 450 A.2d 305, 309 (Pa. Commw. Ct. 1982).
[FN14]. See Terrell v. Rowsey, 647 N.E.2d 662,
665 (Ind. Ct. App. 1995).
[FN15]. See K-Mart Corp. Store No. 7441 v.
Trotti, 677 S.W.2d 632, 637 (Tex. App. 1984).
[FN16]. See Moffett v. Gene B. Glick Co., 621
F. Supp. 244, 284 (N.D. Ind. 1985), abondoned on other grounds, Reeder-Baker v. Lincoln Nat.
Corp., 644 F. Supp. 983 (N.D. Ind. 1986); O'Bryan v. KTIV Television, 868 F.
Supp. 1146, 1159 (N.D. Iowa 1994).
[FN17]. See Phillips v. Smalley Maintenance
Servs., Inc., 711 F.2d 1524, 1537 (11th Cir. 1983).
[FN18]. See Cort v. Bristol-Myers Co., 431
N.E.2d 908, 914 (Mass. 1982).
[FN19]. See, e.g., Don Mayer, Workplace
Privacy and the Fourth Amendment: An End to Reasonable Expectations?, 29 Am. Bus. L.J. 625,
663 (1992).
[FN20]. See David John Hoekstra, Workplace Searches:
A Legal Overview, 47 Lab. L.J. 127, 138 (1996).
[FN21]. Pulla v. Amoco Oil Co., 882 F.
Supp. 836, 867 (S.D. Iowa 1994), aff'd in part and rev'd in part, 72 F.3d 648 (8th Cir. 1995).
[FN22]. Cf. Rule Change by Fidelity, N.Y.
Times, July 13, 1994, at D3, reporting that Fidelity Investments was requiring
its 13,700 employees to conduct their personal brokerage trades with the firm
rather than with brokers of their choice, to "allow Fidelity to track the
personal trading patterns of its employees more easily."
[FN23]. 431 N.E.2d 908.
[FN24]. Id. at 914.
[FN25]. City of North Miami v. Kurtz, 653
So. 2d 1025, 1028 (Fla.), cert. denied, 116 S. Ct. 701 (1995).
[FN26]. Schibursky v. International Bus.
Mach. Corp., 820 F. Supp. 1169, 1183 (D. Minn. 1993).
[FN27]. See Moffett v. Gene B. Glick Co., 621
F. Supp. 244, 284 (D. Ind. 1985). In Nelson v. J.C. Penney Co., 75 F.3d
343, 347 (8th Cir. 1996), a manager of thirty years' service claimed
an invasion of his privacy by a supervisor's opening his locked desk in his
absence to obtain his personnel file. The Eighth Circuit Court of Appeals held
it unlikely that the North Dakota Supreme Court would recognize a cause of
action for this "type of intrusion." See id.
[FN28]. 914 F. Supp. 97, 101 (E.D. Pa.
1996).
[FN29]. See id.
[FN30]. See id.
[FN31]. This is made quite explicit in some
jurisdictions. See Busby v. Truswal Sys. Corp., 551
So. 2d 322, 323 (Ala. 1989) (quoting Cates v. Taylor, 428 So. 2d 637, 639 (Ala.
1983) (quoting Norris v. Moskin Stores, Inc., 132
So. 2d 321, 323 (1961))).
[FN32]. William Stuntz has addressed a
parallel development in the application of the Fourth Amendment to non-police
searches:
[I]n a series of cases involving searches by government officials other than
police officers--principals searching students, government employers searching
employees' offices, government regulators searching businesses--the Court has
consistently declined to apply ordinary Fourth Amendment standards, adopting
instead a kind of rational basis scrutiny that holds the (non- police) search
legal unless it was outrageous. This too flies in the face of privacy
protection, since one's privacy interest does not depend on whether one is
being searched by a police officer or a school principal. Any other result,
however, would embroil the Court in constitutional regulation of a wide range
of government activities, regulation that might look suspiciously Lochner-like.
William J. Stuntz, The Substantive Origins of Criminal Procedure, 105 Yale L.J. 393, 445 (1995)
(footnotes omitted). For more on the historical understanding of the Fourth
Amendment on point, see also William J. Stuntz, Privacy's
Problem and the Law of Criminal Procedure, 93 Mich. L. Rev. 1016 (1995).
[FN33]. See generally Angela Nugent, Fit
For Work: The Introduction of Physical Examinations in Industry, 57 Bull. Hist.
of Med. 578 (1983).
[FN34]. See David F. Linowes, A Research
Survey of Privacy in the Workplace 15 (1996) [hereinafter Linowes, Research
Survey].
[FN35]. See generally Office of Technology
Assessment, Genetic Monitoring and Screening in the Workplace (1990). See also
Elaine Draper, Risky Business: Genetic Testing and Exclusionary Practices in
the Hazardous Workplace (1991), and Larry Gostin, Genetic Discrimination: The
Use of Genetically Based Diagnostic and Prognostic Tests by Employers and
Insurers, 17 Am. J.L. & Med. 109 (1991).
[FN36]. Seven states prohibit the use of
genetic screening for employment: Iowa Code Ann. s 729.6(6A)
(West 1993); N.H. Rev. Stat. Ann. ch. 141-H:1- H:6 (1996); Genetic Privacy Act,
1996 N.J. Laws 126; N.Y. Exec. Law s 296 (McKinney
Supp. 1997); Or. Rev. Stat. s 659.227 (1993);
R.I. Gen. Laws ss 28-6.7-2,
28-6.7-3 (1995); Wis. Stat. Ann. s 111.372 (West
1995 Supp.).
[FN37]. The statutes are reproduced in
Matthew W. Finkin, Privacy in Employment Law 252-321 (1995).
[FN38]. See Mont. Code Ann. s 39-2-304(1)(b)
(1993).
[FN39]. See Iowa Code Ann. s 730.5(2)
(West 1993).
[FN40]. See Vt. Stat. Ann. tit. 21, s 512
(1987).
[FN41]. See Webster v. Motorola, Inc., 637
N.E.2d 203, 208 (Mass. 1994) following Folmsbee v. Tech Tool Grinding
& Supply, Inc., 630 N.E.2d 586, 589-90 (Mass. 1994); Hennessey v. Coastal Eagle Point
Oil Co., 609 A.2d 11, 21 (N.J. 1992); Twigg v. Hercules Corp., 406
S.E.2d 52, 55-56 (W. Va. 1990).
[FN42]. A California court doubted that a
drug test really was all that intrusive. In a reprise of the "no more
intrusive than" analogy, it observed that an employer's drug
test--required for the positions of legal writer and copy editor trainee--was
"only slightly more intrusive" than its required medical examination.
Wilkinson v. Times Mirror Corp.,
264 Cal. Rptr. 194, 204 (Cal. Ct. App. 1989).
[FN43]. Baggs v. Eagle-Picher Indus.,
Inc., 957 F.2d 268, 274 (6th Cir. 1992).
[FN44]. Id. at 274. It
concluded that an employer in Michigan was privileged to use "intrusive
and even objectionable means to obtain employment- related information about an
employee" including the presence of drug metabolites in his system. Id. at 275.
[FN45]. 878 P.2d 360 (Okla. 1994).
[FN46]. See id. at 326.
[FN47]. See id.
[FN48]. Id. at 364.
[FN49]. Cf. Wilcher v. City of Wilmington, 891
F. Supp. 993, 1001 (D. Del. 1995).
[FN50]. See National Research
Council/Institute of Medicine, Under the Influence: Drugs and the American Work
Force 226-27 (Jacques Normand et al. eds., 1994) [hereinafter NRC/IOM Drug
Study].
[FN51]. In Seta v. Reading Rock, Inc., 654
N.E.2d 1061 (Ohio Ct. App. 1995), an accountant of six years
service, a recreational marijuana smoker, was discharged for failing a random
drug test under a policy instituted three months before. The court held that
the test did not invade the plaintiff's privacy on the ground that it was an
attempt to create a safe working environment. See id. at 1067. The court
addressed neither fact that the employee's job was not safety-sensitive nor the
fact that in her years of prior service, during which she smoked marijuana on
average ten times a month, she apparently had not given any cause for concern
in that regard. See id.
[FN52]. See generally John Gilliom,
Surveillance, Privacy, and the Law: Employee Drug Testing and the Politics of
Social Control (1994).
[FN53]. See Frank H. Williams, Selecting
Best Type of Salespeople Easy with This Set of Test Questions, Dry Goods
Economist, Apr. 21, 1923, at 15.
[FN54]. See id.
[FN55]. See id.
[FN56]. Id.
[FN57]. See Westin, supra note 3, at
133-157, 242-278. Rather early on Alan Westin scrutinized and criticized the
use of these devices.
[FN58]. 1 Cal. 2d 77 (Ct. App. 1991).
[FN59]. See id. at 82.
[FN60]. Id. at 80.
[FN61]. 431 N.E.2d 908 (Mass. 1982).
[FN62]. F. Allan Hanson, Testing Testing:
Social Consequences of the Examined Life 179 (1993).
[FN63]. See Gertrude H. Sykes, Dress
Regulations in New York Metropolitan Stores, J. Retailing, Jan. 1929, at 28.
[FN64]. See, e.g., Kohli v. LOOC, Inc., 654
A.2d 922 (Md. Ct. Spec. App. 1995) (Sikh); Gayle v. Human Rights Comm'n, 578
N.E.2d 144, 149 (Ill. App. Ct. 1991) (Rastafarian).
[FN65]. Fagan v. National Cash Register
Co., 481 F.2d 1115, 1122 (D.C. Cir. 1973).
[FN66]. Id. at 1125.
[FN67]. See, e.g., Garcia v. Spun Steak Co., 998 F.2d
1480 (9th Cir. 1993).
[FN68]. See David Montgomery, The Fall of
the House of Labor 152 (1987) (references omitted) ("A Massachusetts
leather currier complained in 1878 that the men in his shop were 'not allowed
to speak to each other though they work close together, on pain of instant
discharge."').
[FN69]. See, e.g., Escanaba Paper Co., 314 N.L.R.B.
No. 122 (1994).
[FN70]. See Wilson v. United States West
Comm., 58 F.3d 1337, 1342 (8th Cir. 1995).
[FN71]. 891 P.2d 80 (Wyo. 1995).
[FN72]. See id. at 81.
[FN73]. See id. at 82.
[FN74]. On the "right to remain
silent" under the Labor Act, see Dawson Construction, 320 N.L.R.B.
No. 23 (1995).
[FN75]. See Abood v. Detroit Bd. of Educ., 431
U.S. 209, 241 & n.42 (1977). The right to remain silent was
adverted to by Warren and Brandeis as an element of the Right to Privacy:
The common law secures to each individual the right of determining, ordinarily,
to what extent his thoughts, sentiments, and emotions shall be communicated to
others. Under our system of government, he can never be compelled to express
them (except when upon the witness-stand); and even if he has chosen to give
them expression, he generally retains the power to fix the limits of the
publicity which shall be given them.
Samuel D. Warren & Louis D. Brandeis, The Right to Privacy, 4 Harv. L. Rev.
193, 198 (1890) (reference omitted).
[FN76]. Cf. Bigelow v. Bullard, 901 P.2d 630
(Nev. 1995), where an employee was dismissed for expressing sympathy
for blacks in remarks to a coworker. Bullard was fired, the Supreme Court of
Nevada opined, not for anything he did but for what he was, a person
"sympathetic to African- Americans." Id. at 635. And nothing
in our law would prohibit discharge on that ground, for expressing social
sympathies incongruent with a manager's views. See id.
[FN77]. See, e.g., Slohoda v. United Parcel Serv.,
475 A.2d 618, 620 (N.J. Super. Ct. 1984).
[FN78]. See Rulon-Miller v. International Bus.
Mach. Corp., 208 Cal. Rptr. 524 (Cal. Ct. App. 1984).
[FN79]. See, e.g., Jarema v. Olin Corp., 4 F.3d 426
(6th Cir. 1993); Rodgers v. Flint Journal, 779 F.
Supp. 70 (E.D. Mich.), aff'd, 948 F.2d 1290 (6th Cir. 1991)
(demotion); Watkins v. United Parcel Serv.,
Inc., 797 F. Supp. 1349 (S.D. Miss. 1992), aff'd, 979 F.2d 1535 (5th Cir. 1992);
Ward v. Frito-Lay, Inc., 290
N.W.2d 536 (Wis. Ct. App. 1980); Grzyb v. Evans, 700 S.W.2d 399
(Ky. 1985). In Trumbauer v. Group Health Coop.,
635 F. Supp. 543, 549 (W.D. Wash. 1986), the discharge of an
employee who had had an affair with his supervisor prior to his hire, and which
affair had ended prior to his employment, was held to violate no public policy.
[FN80]. See, e.g., Fenton v. Pritchard Corp., 926 F.
Supp. 1437, 1447 (D. Kan. 1996).
[FN81]. See, e.g., Kathleen M. Hallinan,
Invasion of Privacy or Protection Against Sexual Harassment: Co-Employee Dating
and Employer Liability, 26 Colum. J.L. & Soc. Probs.
435 (1993).
[FN82]. Under the Americans With
Disabilities Act, discrimination or discharge due to having a
"relationship or association" with a person with a "known
disability" is made separately actionable. 42 U.S.C. s 1212(b)(4) (1994).
[FN83]. Glasglow v. Sherwin-Williams Co.,
901 F. Supp. 1185, 1193 (N.D. Mass. 1995). In Bigelow v. Bullard, 901 P.2d 630,
631-35 (Nev. 1995), an employee failed to state a cause of action
for being discharged for his close association with a coworker who was
discharged for expressing social sympathies unacceptable to management.
[FN84]. The statutes are compiled in
Finkin, supra note 37, at 322-39.
[FN85]. Colo. Rev. Stat. s 24-34-402.5
(1993).
[FN86]. N.Y. Lab. Law s 201-d(2) (McKinney
Supp. 1996).
[FN87]. Thus it has been held that an
employer may discharge an employee for serving as a volunteer at an AIDS clinic
on his own time. See Brunner v. Al Attar, 786 S.W.2d
784, 785 (Tex. App. 1990). The decision antedates the employment
provisions of the Americans With Disabilities Act, supra note 82.
[FN88]. Wright v. Shriners Hosp. for
Crippled Children, 589 N.E.2d 1241, 1245 (Mass. 1992).
[FN89]. See Ball v. United Parcel Serv., Inc.,
602 A.2d 1176, 1179-80 (Md. 1992).
[FN90]. See, e.g., Stehney v. Perry, 907 F. Supp.
806, 823 (D.N.J. 1995), aff'd on other grounds, 101 F.3d 925 (3d Cir. 1996),
sustaining the use of a polygraph challenged on Fourth Amendment grounds
reasoning that, "[t]he incidental contact involved in attaching polygraph
equipment and the rather innocuous reading of heart rate, respiration and
perspiration changes are hardly more intrusive than a dental examination."
Nor is this manner of reasoning limited to the law of employment. Note the
reasoning in Dwyer v. American Express Co., 652
N.E.2d 1351, 1353 (Ill. App. 1995), in which holders of American
Express cards challenged on privacy grounds the Company's policy of selling the
names and shopping patterns of card holders to advertisers. The court held that
no cause of action was stated, relying upon state law allowing the State to
sell the names and addresses of licensed drivers and registered motor-vehicle
owners. See id. at 1355-56. If the
state itself made such commercial use of motor vehicle registration, American
Express' commercial use of card purchases was presumably no more intrusive than
that; and, because the state did so, card holders could not legally complain
that their shopping patterns had been made a commodity.
[FN91]. As a participant-observer of the
elaborate screening techniques used by a Japanese automobile manufacturer
observed, "[p]re-employment screening functions as a gatekeeper and, by
targeting a worker's attitude and value system, it may create a new level of
management control on the shop floor." Laurie Graham, On the Line at
Subaru-Isuzu 19 (1995).
[FN92]. See generally Sanford M. Jacoby,
Employee Attitude Surveys in American Industry: An Historical Perspective in
Handbook of Health Care Human Resource Management, 73-82 (1990) [hereinafter
Jacoby, Employee Surveys]; see also Sanford Jacoby, Employee Attitude Testing
at Sears, Roebuck and Company, 1938-1960, 60 Bus. Hist. Rev. 602 (1986). For how
far such a system may go, see Joan Vogel, Manufacturing
Solidarity: Adventure Training for Managers, 19 Hofstra L. Rev. 657 (1991).
[FN93]. For the use of psychological
testing for just that result, see Gregory M. Saltzman, Job Applicant Screening
by a Japanese Transplant: A Union-Avoidance Tactic, 49 Indus. & Lab. Rel.
Rev. 88 (1995).
[FN94]. Jacoby, Employee Surveys, supra
note 92, at 82.
[FN95]. See Simon v. Morehouse Sch. of Med.,
908 F. Supp. 959, 973 (N.D. Ga. 1995).
[FN96]. See Green v. Bryant, 887 F. Supp. 798,
801 (E.D. Pa. 1995).
[FN97]. See Gayle v. Human Rights Comm'n, 578
N.E.2d 144, 149 (Ill. App. Ct. 1991)
[FN98]. See Fagan v. National Cash Register
Co., 481 F.2d 1115, 1125 (D.C. Cir. 1973).
[FN99]. See Brunner v. Al Attar, 786 S.W.2d
784, 785-86 (Tex. App. 1990).
[FN100]. See Erickson v. Marsh & McLennan
Co., 569 A.2d 793, 803-04 (N.J. 1990).
[FN101]. See Drake v. Cheyenne Newspapers, 891
P.2d 80, 82 (Wyo. 1995).
[FN102]. Compare Pasch v. Katz Media Corp., No. 94
Civ. 8554 (RRP), 1995 WL 469710, at *3-4 (S.D.N.Y. Aug. 8, 1995)
with State v. Wal-Mart Stores, Inc.,
621 N.Y.S.2d 158, 160 (App. Div. 1995).
[FN103]. One has to recognize that any time
a legislature or the courts carve out an exception to the at-will employment
rule anomalies will result. Thus the existence of an anomaly may not alone be
an especially powerful argument for rethinking the law. But all these various
categories of separate solicitude share a common concern for privacy, and the
extraordinary complexity in the developing law of specially protected classes
or activities only underlines the want of protection for the common
denominator.
[FN104]. Westin, supra note 1, at 283
(emphasis added).
[FN105]. See Linowes, Research Survey,
supra note 34, at 11-12.
[FN106]. See Westin, supra note 1, at 281.
[FN107]. See Linowes, Research Survey,
supra note 34, at 3, 9.
[FN108]. See David F. Linowes, Privacy in
America 50-51 (1989).
[FN109]. Westin, supra note 1.
[FN110]. If one were crudely (and unscientifically)
to extrapolate that two percent figure across a civilian labor market of over
125 million workers, the perceived abuse of employer power would potentially
affect over two million people.
[FN111]. See Linowes, Research Survey,
supra note 34, at 21.
[FN112]. Even here it has been argued that
the law should stay out. Compare Dennis P. Duffy, Intentional Infliction of
Emotional Distress and Employment at Will: The Case Against
"Tortification" of Labor and Employment Law, 74 B.U. L. Rev. 387 (1994)
with Mark P. Gergen, A Grudging Defense of the Role of the Collateral Torts in
Wrongful Termination Litigation, 74 Tex. L. Rev. 1693 (1996).
[FN113]. See Linowes, Research Survey,
supra note 34, at 17-18.
[FN114]. See Westin, supra note 1, at 275.
[FN115]. See Albert H. Cantril & Susan
Davis Cantril, Live and Let Live: American Public Opinion About Privacy at Home
and at Work 33 (1994).
[FN116]. See id.
[FN117]. See id.
[FN118]. Id. at 36.
[FN119]. See NRC/IOM Drug Study, supra note
50, at 75.
[FN120]. Alan Westin, Entering the Era of
Databank Regulation and How We Got There, in OECD, Ten Policy Issues in Data
Protection and Privacy 95 (1976).
[FN121]. Edward Shils, Privacy: Its
Constitution and Vicissitudes, 31 Law & Contemp. Probs. 280, 301 (1966).
[FN122]. See id. at 301-02.
[FN123]. See Partnership For a Drug-Free
America: Overview (Partnership for a Drug Free Am., New York, N.Y.), May 1,
1996, at 1. It claims that a drop in drug usage is attributable to its efforts.
See Diana Chapman Walsh et al., The Partnership for a Drug-Free America (A) 26
tbl. 5D (Harvard Bus. Sch. No. N9- 594-028, 1993).
[FN124]. See NRC/IOM Drug Study, supra note
50, at 24 n.4.
[FN125]. Olivier Zunz, Making America
Corporate 1870-1920 (1990).
[FN126]. See generally 1 The Philosophy of Manufacturers:
Early Debates Over Industrialization in the United States xxii-xxiii (Michael
Brewster Folsom & Steven D. Lubar eds., 1982).
[FN127]. See Howard B. Rock, Artisans of
the New Republic: The Tradesman in New York City in the Age of Jefferson 296-97
(1979); Charles Sellers, The Market Revolution: Jacksonian America 1815-1846,
at 259-60 (1991); see, e.g., David Bensman, The Practice of Solidarity:
American Hat Finishers in the Nineteenth Century 53 (1985) (recounting how
hatters in 1886 struck to retain the right to drink on the job, and won).
[FN128]. David G. Hackett, The Rude Hand of
Innovation: Religion and Social Order in Albany, New York 1652-1836, at 120
(1991).
[FN129]. Brian Greenberg, Worker and
Community: Response to Industrialization in a Nineteenth-Century American City,
Albany, New York, 1850-1884, at 64 (1985).
[FN130]. Cf. Richard Edwards, Contested
Terrain: The Transformation of the Workplace in The Twentieth Century (1979).
[FN131]. Angela Nugent, Fit For Work: The
Introduction of Physical Examinations in Industry, 57 Bull. Hist. of Med. 578,
588-89 (1983).
[FN132]. C.D. Selby, Studies of the Medical
and Surgical Care of Industrial Workers 14 (U.S. Pub. Health Service Public
Health Bull. No. 99, 1919).
[FN133]. See F.L. Rector, M.D., Physical
Examination of Industrial Workers, 75 Soc. Med. & Med. Econ. 1739 (1920).
[FN134]. Id. at 1741.
[FN135]. Interestingly, the survey reported
that one company, a textile mill, discontinued physical examinations shortly
after it was introduced due to "labor reasons." Id. at 1739.
[FN136]. See, e.g., Alan Derickson,
"On the Dump Heap": Employee Medical Screening in the Tri-State Zinc-Lead
Industry, 1924-1932, 62 Bus. Hist. Rev. 656, 673-74 (1988).
[FN137]. See, e.g., Samuel Gompers, Wages
and Health, 21 Am. Federationist 642, 643-44 (1914). This formed one of the
grounds of the opposition of the International Seamen's Union to being required
to submit to screening for venereal disease in 1922. See Proc. of the
Twenty-Fifth Ann. Convention of the Int'l Seamen's Union [ISU] of Am. 150-52
(1922). Shipping employers had imposed venereal disease screening even though a
maritime employer's obligation of maintenance and cure did not extend to
venereal disease. See The Alector, 263 F. 1007, 1008 (E.D.
Va. 1920). Interestingly, testing for venereal disease was strongly
urged at the time either as related to fitness for work or as an expression of
moral opprobrium-- as part of a crusade against sexually transmitted disease
that shares certain parallel with today's "war on drugs." See
generally, Allan M. Brandt, No Magic Bullet: A Social History of Venereal
Disease in the United States Since 1880 (1985).
[FN138]. See Rep. of Proc. of the
Thirty-Fourth Ann. Convention of the Am. Fed'n of Lab. 324 (1914). The ISU's
Committee on Legislation adverted to medical screening conducted previously in
Great Britain and observed that "[i]t was a notorious fact that the
examination was used frequently for the purpose of blacklisting such men as
protested against it." Proc. of the Twenty-Fifth Ann. Convention of the
ISU of Am., supra note 137, at 151.
[FN139]. See Alan Derickson, Workers'
Health, Workers' Democracy: The Western Miners' Struggle, 1891-1925, at 206-07
(1988).
[FN140]. See id. at 207 ("Workers
objected to medical evaluations as an invasion of personal privacy. In 1919 the
Mine-Mill local at ASARCO's plant in Pueblo, Colorado, struck to put an end to
a procedure it considered 'only a humiliating farce.' Anaconda refused to adopt
preemployment examinations for this reason.").
[FN141]. Nugent, supra note 131, at 595.
[FN142]. Proc. of the Thirty-Fourth Ann.
Convention of the AFL, supra note 138, at 466.
[FN143]. David A. Zonderman, Aspirations
and Anxieties: New England Workers and the Mechanized Factory System 1815-1850,
at 150 (1992).
[FN144]. David Montgomery, Workers' Control
in America: Studies in the History of Work, Technology, and Labor Struggle 13
(1979).
[FN145]. See, e.g., Gerald Zahavi, Workers,
Managers, and Welfare Capitalism: The Shoeworkers and Tanners of Endicott
Johnson, 1890-1950 (1988).
[FN146]. See Jacquelyn Dowd Hall et al.,
Like a Family: The Making of a Southern Cotton Mill World 123-26 (1987).
[FN147]. See id. at 178-79, 220-21.
[FN148]. See Stuart D. Brandes, American
Welfare Capitalism, 1880-1940, at 138-39 (1976).
[FN149]. Id. at 139.
[FN150]. See Zunz, supra note 125, at 144.
[FN151]. Id.
[FN152]. Brandes, supra note 148, at
140-41. Brandes cites one study of the Pullman Company in the late 1890s that
reported "concentrated hatred" against the employer for its
regulation of life in what many at the time thought a model company town. See
id. at 139.
[FN153]. Jonathan Prude, The Coming of
Industrial Order: Town and Factory Life in Rural Massachusettes, 1810-1860, at
119-20 (1983) (references omitted):
Yankees who heard mill managers repeatedly stress their "paternal
scrutiny" of textile hands could also worry that manufactories harbored
conflations of executive power inappropriate in a nation dedicated to
"liberty." This latter concern arose because, in the final analysis,
paternalistic slogans surrounding factory order collided head on with another
perspective: the widespread desire for a society peopled by citizens living in
rough equality and independence and the correspondingly widespread fear of
overweaning authority. They confronted, in sum, the "republican"
ideology that had fueled the Revolution and that remained deeply influential
during the early antebellum era. From a republican viewpoint, fatherly mill
masters could seem like "monarch[s]," and to all the other complaints
about manufactories could be added the charge that they were run like
"tyrannies."
[FN154]. David Montgomery, Citizen Worker:
The Experience of Workers in the United States with Democracy and the Free
Market During the Nineteenth Century 67 (1993).
[FN155]. Walter Licht, Working for the
Railroad: The Organization of Work in the Nineteenth Century 271 (1983).
[FN156]. Id.
[FN157]. See Daniel E. Sutherland,
Americans and Their Servants: Domestic Service in the United States from 1800
to 1920, at 129-30 (1981) ("As late as 1901, Miss Mary Murphy, president
of a Chicago servant girl union, voiced the ' prevailing sentiment' of her
three hundred members when reassuring one woman of the union's position on
uniforms: 'Wear uniforms? Nay, nay, Pauline; nay, nay."'). Florence Nesho
recalled of the uniform required of candy packers by Whitman's chocolates in
the late 20s that it made her feel as if she were in a reform school. See John
Bodnar, Workers' World: Kinship, Community, and Protest in an Industrial
Society, 1900-1940, at 19 (1982).
[FN158]. Walter E. Weyl, The New Democracy:
An Essay on Certain Political and Economic Tendencies in the United States 157
n.1 (Macmillian Co. 1912) (1964) (emphasis added).
[FN159]. Kevin D. Henson, Just a Temp 117
(1996).
[FN160]. See id. at 123 ("This loss of
autonomy accentuates the sense of powerlessness that can be used by management
to gain compliance, conformity, and control.").
[FN161]. Cf. Lowe v. Angelo's Italian Foods,
Inc., 87 F.3d 1170 (10th Cir. 1996) (no cause of action by female
employee of restaurant, whose duties included purchasing and inventory control,
for being forbidden by her employer to wear the color red; as her boss put it,
"[N]o more of this red thing.") Id. at 1172.
[FN162]. See D.C. Code Ann. s 1-2512(a)
(1992).
[FN163]. See Cal. Gov't Code s 12947.5 (West
1996 Supp.).
[FN164]. See, e.g., Bull. to Mgmt. (BNA)
(May 30, 1996) at 175, reporting on United Cerebral Palsy's "Casual Day"
program run in cooperation with the Society for Human Resource Management:
"In exchange for a suggested minimum donation of $5.00 to UCP, employees
are permitted to come to work in casual clothes and receive a 'Casual Day'
button signifying their participation in the event." Eleven thousand
employers participated in the program in 1993.
[FN165]. Louis Galambos has written of the
pivotal post World War I period that, "[A] new set of values was
supplanting traditional norms. Americans were giving less emphasis to
individualism ... and becoming more tolerant of coercive controls ...."
Louis Galambos, The Public Image of Big Business In America, 1880-1940, at 261
(1975).
[FN166]. The literature on the history of
corporate efforts to shape American public opinion in the critical inter-war
years, when radicalism was rising, labor unrest was rampant, and corporate
values not yet firmly fixed in the public mind, is extensive. One could note
only for illustrative purposes the strenuous public anti-union campaign of the
20s, called the "American plan" for propagandistic purposes, see,
e.g., Irving Bernstein, The Lean Years: A History of the American Worker
1920-1933 (1960), or the effort to enlist the public schools to indoctrinate
belief in the industrial order. See, e.g., 2 Edward A. Krug, The Shaping of the
American High School 1920-1941, at 3-17 (1972). The vision of educational
spokesmen of the period was for the schools to "equip each young citizen
to function in a society whose touchstone would be orderly and efficient
management." Id. at 3. A recent study observes of the process:
There was, of course, a fundamental contradiction in the twentieth-century
industrial Americanizers' embrace of exclusivity and hierarchy in a nation that
exalted the goals of political and social democracy. The Americanizers resolved
this contradiction in part by endowing their particular vision of the just
society with the spiritual vestments of, in their terms, the "civic and
political religion of the United States." ... The secular religion of
corporate capitalism, in the view of the industrial Americanizers, guaranteed
freedom through the social behavior of obedience to recognized authority.
"Obedience," they intoned, "helps make men truly great."
John C. Hennen, The Americanization of West Virginia: Creating a Modern
Industrial State 1916-1925, at 148-49 (1996) (references omitted).
[FN167]. Cf. Neil W. Chamberlain, Remaking
American Values: Challenge to a Business Society 90 (1977):
Despite the organizational revolution and the technological momentum, we
maintain a primary concern for the impact of these on the individual. We
wrestle with the problem of how to make the individual significant in the
organization. If the organization seems on the point of overpowering the
individual, we look for ways... of bolstering the resistance power of the
individual.
[FN168]. See Cort v. Bristol-Meyers Co., 431
N.E.2d 908 (Mass. 1982).
[FN169]. See Gilmore v. Enogex, Inc., 878 P.2d
360 (Okla. 1994).
[FN170]. See Drake v. Cheyenne Newspapers,
Inc., 891 P.2d 80 (Wyo. 1995). The account of Mr. Drake's objection
is taken from the Brief of the Appellants: "Their objection ... was to
being used as billboards. They did not object to loyally stating management's
position but they did not want to state management's position as though it was
their personal position." Brief of Appellants at 4-5, Drake v. Cheyenne Newspapers,
Inc., 891 P.2d 80 (Wyo. 1995) (No. 94-133).
[FN171]. See Lucy Maynard Salmon, Domestic
Service 121-22 (2d ed. 1911).
[FN172]. Id.
[FN173]. David Thelen, Paths of Resistance:
Tradition and Dignity in Industrializing Missouri 153 (1986).
[FN174]. Seymour Martin Lipset, American
Exceptionalism: A Double-Edged Sword 98 (1996).
[FN175]. See Office of Technology
Assessment, Medical Monitoring and Screening in the Workplace: Results of a
Survey, Tbl. 4-3 at 37 (1991).
[FN176]. See, e.g., Gretencord v. Ford Motor Co., 538
F. Supp. 331 (D. Kan. 1982) (submission to car search), and Mr. B's Oil Co., v. Register, 351
S.E.2d 533 (Ga. App. 1986) (submission to psychological stress
evaluation test).
[FN177]. Shils, supra note 121, at 301.
[FN178]. Westin made much the same point
apropos polygraph screening:
When applicants for corporate or government service, normally well qualified,
well recommended, and with no trace of criminality to raise questions, must
submit to polygraphing or forsake these key sources of employment in American
economic life, then "consent" is far from free.
Westin, supra note 3, at 240. According to Linowes' survey, only 15% of
reporting companies had used polygraph or truth verification devices. See David
F. Linowes, Privacy in America: Is Your Private Life in the Public Eye? 55
(1989). This use is now regulated under both federal and state law.
[FN179]. Warren & Brandeis, supra note
75.
[FN180]. See William L. Prosser, Privacy,
48 Cal L. Rev. 383 (1960).
[FN181]. Edward J. Bloustein, Privacy as an
Aspect of Human Dignity: An Answer to Dean Prosser, 39 N.Y.U. L. Rev. 962, 971
(1964). The Blaustein- Prosser conflict was reviewed critically by Hyman Gross,
The Concept of Privacy, 42 N.Y.U. L. Rev. 34 (1967), and Raymond Wacks, The
Poverty of "Privacy", 96 L.Q. Rev. 73 (1980).
[FN182]. Warren & Brandeis, supra note
75, at 205, 207, 211.
[FN183]. See Roscoe Pound, Interests of
Personality, 28 Harv. L. Rev. 343 (1915) (Pt. 1), 445 (Pt. 2).
[FN184]. See id. at 362.
[FN185]. Roscoe Pound, Introduction to Karl
Gareis, Introduction to the Science of Law ix (Albert Kocourek trans., 1911).
[FN186]. See generally Dieter Leuze, Die
Entwicklung des Personlichkeitsrechts im 19. Jahrhundert (1962). The leading
critic was Friedrich Carl von Savigny. He ridiculed the very idea, accepted by
some "that men had so broad a right of property in their mental powers as
to derive a freedom of thought from it." ["Manche sind in dieser
Ansicht so weit gegangen, dem Menschen ein Eigentumsrecht an seinen
Geisteskraften zuzuschreiben, und daraus das was man Denkfreiheit nennt
abzuleiten ...." ], and pointed out that the logical conclusion of so all
encompassing a view of individual self- determination which a person could
assert against all possible injuries lead to the reprehensible acknowledgment
of a right to suicide. 1 Friedrich Carl von Savigny, System des heutigen
Romichen Rechts, 335-36 (1840).
[FN187]. Gareis, supra note 185, at 122.
[FN188]. It bears reiteration that by the
30s, the idea of a general right of personality had been "more or less
discredited" in German legal thought. See Gutteridge, The Comparative Law
of the Right to Privacy, 47 L.Q. Rev. 203, 205 (1931). Thus, before the early
1960s, it would not have been profitable to have looked to German law, though
the Swiss Code expressly incorporated the concept. See id. at 211-15. But it
was in the 60s and 70s when the modern idea of privacy in American tort law
took shape that the German theory was revitalized and given a considerable
judicial texture. Comprehensive and critical appraisals were available at the
time. See, e.g., Rolf Birk, Die Arbeitrechtliche Leitungsmacht 305-49 (1973).
[FN189]. Roberson v. Rochester Folding Box
Co., 171 N.Y. 538, 545 (1902).
[FN190]. Restatement of Torts s 867 (1939).
[FN191]. Restatement (Second) of Torts s
652A at 377 (1977).
[FN192]. See generally, Basil Markesenis, A
Comparative Introduction to the German Law of Torts 55-58 (2d ed. 1990).
[FN193]. Basic Law of the Federal Republic
of Germany Art. II(1).
[FN194]. See generally, Ian Kershaw,
Popular Opinion and Political Dissent in the Third Reich: Bavaria, 1933-1945
(1983); Andreas Kranig, Lockung und Zwang: Zur Arbeitsverfassung im Dritten
Reich (1983); Tim Mason, Social Policy in the Third Reich (Joan Broadwin trans.
1993); Detlev Peukert, Inside Nazi Germany: Conformity, Operation, and Racism
in Everyday Life (1987); Wolfgang Spohn, Betriebsgemeinschaft und Volksgemeinschaft:
Die rechtliche und institutionelle Regelung der Arbeitsbeziehungen im NS-Staat
(1987). For a more popular account, see Richard Grunberger, The 12-Year Reich:
A Social History of Nazi Germany 1933-1945 (1971).
[FN195]. See 2 Konrad Zweigert & Hein
Kotz, An Introduction to Comparative Law 341 (Tony Weir trans., 1977):
[P]rivate law must protect a man's personality not only where it is indirectly
infringed in its physical manifestations but also where it is attacked directly
by outrages against his honour, by the publication of his private affairs, by
the unauthorised recording of his confidential utterances or suchlike
unpermitted trespasses into the area of his privacy. German lawyers here speak
of 'invasions of the right of personality' (Verletzungen des
Personlichkeitsrechts).
[FN196]. Gunter Schaub, Arbeitsrechts-Handbuch
1293 (8th ed. 1996) (reference omitted). The translation here as elsewhere in
this lecture is not literal; it is intended to convey the sense of the
statement. I am indebted to my colleague (and fellow Humboldtian) Harry Krause
for care of my German, but errors necessarily remain mine. The text reads:
Das Personlichkeitsrecht wird definiert als ein,,Recht auf Achtung, auf
Nichtverletzung der Person (Individualsphare), und zwar in ihren unmittelbaren
AuSSerungen (Erscheinungsbild, Schrift, Rede), ihrer sozialen Geltung (Ehre)
und ihrem ihr unmittelbar zugehorigen Daseinsbereich (Privat- und
Intimssphare).
The separation of "spheres" of personality adopts a by-then well
accepted taxonomy derived from the caselaw. "Privacy" (Privatsphare)
covers home, family life, and such.
"Intimacy" (Intimsphare) concerns one's thoughts and feelings
(including their expression in diaries and letters) as well as matters of
health or intimate relationships. "Individuality" (Individualsphare)
includes one's right of self-determination, to personal characteristics, and to
their manifestation to the outside world.
[FN197]. Gunter Halbach et al., Labour Law
in Germany: An Overview 50 (Angelika Haarkamp et al. trans., 4th ed. 1991).
[FN198]. See id. at 48.
[FN199]. See id. at 50.
[FN200]. See Soroka v. Dayton Hudson Corp., 1
Cal. Rptr. 2d 77, 85 (Ct. App. 1991).
[FN201]. Dieter Leuze, Bemerkungen zu dem
allgemeinen Personlichkeitsrecht des Arbeitnehmers und zu seinen
Einschrankungen, 7 ZTR 267, 270 (1990) (references omitted). The verb,
herabwurdigen, carries a pejorative connotation as to "disparage" or
to "denigrate." The idea was expressed in a treatise on
constitutional law in 1968, that "human dignity is violated when a man is
reduced to an object of assessment, to a mere means." Quoted in Karlheinz
Schmid, Die rechtliche Zulassigkeit psychologischer Testverfahren im Personalbereich,
42 Neue Juristische Wochenschrift 1863, 1864 (1971) ("Nach
Maunz-Durig-Herzog ist die Menschenwurde getroffen, wenn der konkete Mensch zum
Objekt, zu einem bloSSen Mittel, zur vertretbaren GroSSe herabgewurdigt
wird.") (reference omitted). It has since become the generally accepted,
and oft-repeated, view.
[FN202]. Detlev Peukert cautions that we
underestimate the Third Reich if we pay attention only to the sadistic and
grotesque, though there is ample evidence of how far sophisticated
professionals were eager to go in treating people as objects. See, e.g.,
Telford Taylor, The Anatomy of the Nuremberg Trials 514-16 (1992). Peukert
illuminates how the medical establishment, resting upon a tradition of
psychological and anthropological research and making political alliance with
professional welfare workers, was quite prepared to institute a scheme of
forced sterilization that would sort people according to their "genetically
determined social value." Detlev J. K. Peukert, Inside Nazi Germany:
Conformity, Opposition, and Racism in Everyday Life 233-234 (Richard Deveson
trans., 1987).
[FN203]. See Shoshana Zuboff, In the Age of
the Smart Machine 315-86 (1984).
[FN204]. See Alan F. Westin et al., The
Changing Workplace: A Guide to Managing the People, Organizational and
Regulatory Aspects of Office Technology 6-7 (1985):
Unlike the use of TV monitors to watch assembly lines, or of hidden microphones
to overhear workers in cafeterias or rest rooms, the collection of
operator-production statistics generated by system software does not represent
an intrusive, unethical, or dehumanizing act per se. Whether the effect of
monitoring is intrusive, unethical or dehumanizing depends on what management
does with the data it collects and how its actions are perceived by employees.
[FN205]. See Alan F. Westin, Monitoring and
New Office Systems in Proc. of the Forty-First Ann. Meeting of the Nat'l Acad.
of Arb. 165, 173 (1989) ("I do not believe that regulation by law or by an
arbitrator's importation of public- law standards is called for on privacy
grounds. In my judgment, this is a basic labor-management issue, or, in
nonunion settings, a basic employee relations issue.").
[FN206]. Westin, supra note 1, at 277. It
seems to the reader, however, that Westin had earlier cited a primitive form of
mechanical work monitoring as an ostensibly invasive form of "physical
surveillance."
In Grand Rapids, Michigan, the Dochler-Jarvis division of National Lead Co.
installed a "Tele-Control" system of red and green lights on machines
and taped records of machine attendance. As a UAW official explained: "The
tape measures the productivity of each employee in fractions of seconds ... all
day. If you were to leave your machine for one minute ... [the tape] tells them
that also."
Westin, Privacy and Freedom, supra note 3, at 108.
[FN207]. See, e.g., Ulrich v. K-Mart Corp., 858 F.
Supp. 1087, 1095 (D. Kan. 1994).
[FN208]. David Montgomery, Workers' Control
in America: Studies in the History of Work, Technology, and Labor Struggles 13
(1979).
[FN209]. See Alan Derickson, Workers'
Health Workers' Democracy: The Western Miners' Struggle, 1891-1925, at 5
(1988).
[FN210]. See Seymour Martin Lipset, et al.,
Union Democracy: The Internal Politics of the International Typographical Union
24 (1956).
[FN211]. See generally David M. Katzman,
Seven Days a Week: Women and Domestic Service in Industrializing America
178-79, 236-37 (1978); Daniel E. Sutherland, Americans and Their Servants: Domestic
Service in the United States from 1800 to 1920, at 117-18 (1981).
[FN212]. Westin, supra note 1, at 279.
[FN213]. See generally Martha W. Barnett
& Scott D. Makar, "In the Ordinary Course of Business": The Legal
Limits of Workplace Wiretapping, 10 Hastings Comm. & Ent. L.J. 715 (1988).
[FN214]. 720 Ill. Comp. Stat. Ann. 5/14-3(j)
(West 1996).
[FN215]. Id. at 5/14-3(j)(i).
[FN216]. Gunter Halbach et al., supra note
197, at 372.
[FN217]. See BAG (Bundesarbeitsgericht),
NWJ, 25 (1984), 1476.
[FN218]. See BAG, ABR, 1 (1984), 23/82.
[FN219]. The phrase was used in a press
account on the issue, Frankfurter Zeitung, Blick Durch die Wirtschaft, December
8, 1983, and was later picked up and used disparagingly by a critic of the
Federal Labor Court's decision which the critic took to hinder the efficient
control of the workforce. Wolf Hunold, Anmerkung, 3 Betriebs-Berater 195, 196
n.5 (1985).
[FN220]. See BAG, supra note 218, at
380-81.
The knowledge that behavior and performance data are assembled produces a
pressure to conform which leads to a heightened subordination [Abhangigkeit]
which must therefore hinder the free development of the employee's personality.
The objectivization of the employee which hinders the free development of his
personality transgresses his right to personality according to the law decided
by the Supreme Constitutional Court. (Das Wissen um eine derartige Verarbeitung
von Verhaltens- und Leistungsdaten erzeugt einen Anpassungsdruck, der zu
erhohter Abhangigkeit des Arbeitnehmers fuhrt und damit die freie Entfaltung
seiner Personlichkeit hindern muSS. Gerade die Objektstellung des Arbeitnehmers
und dessen Behinderung in der Entfaltung seiner Personlichkeit stellen sich
aber nach der Rechtsprechung des Bundesverfassungsgerichts als Eingriffe in
sein Personlichkeitsrecht dar.)
Abhangigheit is usually translated as "dependence." In this context,
however, "subordination" seems closer to the intended meaning, and it
has been translated as such in other settings. See Abbo Junker, Labor Law in
Introduction to German Law 305, 316 (Werner F. Ebke & Matthew W. Finkin
eds., 1996).
[FN221]. Pound made much the same point in
a passing reference from Rudyard Kipling: "Is a man sad? Give him money,
say the Sahibs. Is he dishonored? Give him money, say the Sahibs. Hath he a
wrong upon his head? Give him money, say the Sahibs." Quoted in Roscoe
Pound, Interests in Personality, supra note 183, at 446 n.72 (references
omitted). Note, however, that a German Labor Court may enjoin an employer
policy or practice that violates the right of personality.
[FN222]. See generally Spiros Simitis,
Mitbestimmung als Regulativ einer technisierten Kontrolle von Arbeitnehmern, 8
NJW 401 (1985).
[FN223]. Westin et al., supra note 204, at
6-7.
[FN224]. See Richard Freeman & Joel
Rogers, Worker Representation and Participation Survey: First Report of
Findings 6 (Dec. 5, 1994) (on file with author).
[FN225]. See id. at 9.
[FN226]. See Richard Freeman & Joel
Rogers, Worker Representation and Participation Survey: Second Report of
Findings 8-9 (June 1, 1995) (on file with author).
[FN227]. See generally Archibald Cox et
al., Labor Law 1002-1010 (12th ed. 1996) (surveying proposals to remedy the
"representation gap").
[FN228]. See generally International Labour
Office, Worker's Privacy Part III: Testing in the Workplace, 12 Conditions of
Work Dig. No. 2 (Geneva, 1993) (surveying issues relating to tests administered
to job applicants and employees); International Labour Office, Workers' Privacy
Part II: Monitoring and Surveillance in the Workplace, 12 Conditions of Work
Dig. No. 1 (Geneva, 1993) (examining concerns relating to intrusive workplace
surveillance of employees by employers); International Labour Office, Workers'
Privacy Part I: Protection of Personal Data, 10 Conditions of Work Dig. No. 2
(Geneva, 1991) (addressing issues relating to collection of worker's private
information); Symposium, Worker Privacy, 17 Comp. Lab. L.J. 1 (1995)
(surveying worker privacy rights in ten countries).
[FN229]. Cf. Norbert Elias, The Germans:
Power Struggles and the Development of Habitus in the Nineteenth and Twentieth
Centuries (Eric Dunning & Stephen Mennell trans., 1996).
[FN230]. Cf. Milton Meyer, They Thought
They Were Free: The Germans 1933- 1945 (1955).