Text archives Help


Re: [projectvrm] Zoom privacy policy


Chronological Thread 
  • From: Britt Blaser < >
  • To: Doc Searls < >
  • Cc: JClark < >, ProjectVRM list < >
  • Subject: Re: [projectvrm] Zoom privacy policy
  • Date: Fri, 27 Mar 2020 11:02:32 -0600

One neat plug-in to join a Zoom call from your browser | TechCrunch

Want to join a Zoom meeting in the browser without having to download its app to do so? Check out this browser plug-in that shortcuts the needless friction the videoconferencing company has baked into the process of availing yourself of its web client.

On Mar 27, 2020, at 10:49 AM, Doc Searls < " class=""> > wrote:

Well, I put up a post titled "Zoom needs to clean up its privacy act": <https://blogs.harvard.edu/doc/2020/03/27/zoom/>.

It instantly hit #1 on Hacker News:  https://news.ycombinator.com/item?id=22703000. The Harvard host is currently so hosed that I can't get inside the site.

One outcome: I got invited to talk with a law school class about it, which should be fun. 

Anyway, there it is. More thoughts are welcome.

Doc


To complicate things, second order confusion prevails:

https://www.cnbc.com/2020/03/26/sec-pauses-zoom-technologies-as-traders-confuse-it-with-zoom-video.html


On 3/26/20 6:29 AM, Adrian Gropper wrote:
" class="">
I was unable to find the opt-out choice either. I tried.

I think this conversation should be moved to the public Zoom account on Twitter.

- Adrian

Indeed, there is a lot out there on the topic of Zoom and privacy: https://www.bing.com/search?q=zoom+privacy+risk. Here are two of the better ones (one of which comes with a large raft of trackers, as does nearly every news page): 


Does Zoom sell Personal Data?

We do not allow marketing companies, advertisers, or anyone else to access Personal Data in exchange for payment. Except as described above, we do not allow any third parties access to any Personal Data we collect in the course of providing services to users.  We do not allow third parties to use any Personal Data obtained from us for their own purposes, unless it is with your consent (e.g. when you download an app from the Marketplace). So in our humble opinion, we don’t think most of our users would see us as selling their information, as that practice is commonly understood.

That said, Zoom does use certain standard advertising tools which require Personal Data (think, for example, Google Ads and Google Analytics). We use these tools to help us improve your advertising experience (such as serving advertisements on our behalf across the Internet, serving personalized ads on our website, and providing analytics services). Sharing Personal Data with the third-party provider while using these tools may fall within the extremely broad definition of the “sale” of Personal Data under certain state laws because those companies might use Personal Data for their own business purposes, as well as Zoom’s purposes. For example, Google may use this data to improve its advertising services for all companies who use their services. (It is important to note advertising programs have historically operated in this manner. It is only with the recent developments in data privacy laws that such activities fall within the definition of a “sale”). If you opt out of “sale” of your info, your Personal Data that may have been used for these activities will no longer be shared with third parties.

Please: nobody uses Zoom to improve their "advertising experience." Also "advertising programs have historically operated in this manner" has only been true for the last decade, during which ad blocking became the biggest boycott in world history (2015) and the GDPR (2018) and CCPA (2020) were made to stop it.

And where is the opt out choice in that last sentence? I've never seen it.

I plan to pull this apart in a blog post later. (And I welcome help with that.) Meanwhile, there are alternatives. For example, FreeConferenceCall, which we use for Customer Commons board calls. Here's its privacy policy: https://www.freeconferencecall.com/privacy-policy.

Doc


Zoom has been in the media for months about various cavalier attitudes
and practices. For example:

https://mashable.com/article/zoom-conference-call-work-from-home-privacy-concerns/

Yes, something to be concerned about.


On 3/25/20 4:04 PM, Doc Searls wrote:
Zoom has quickly become the conferencing system of choice for many
purposes.

It also changed its privacy policy recently. Here it is:

https://zoom.us/privacy

Dated 18 March.

This was brought to the attention of me and others here on a list that
overlaps a lot with this one:

https://www.cumulusglobal.com/zoom-privacy-policy-is-a-risk/

Seems like something to be concerned about.

Thoughts?

Doc






Archive powered by MHonArc 2.6.19.