[projectvrm] Digiday on dysfunction

[Doc Searls < >]

Some links all from Digiday (the Ad Age / Ad Week of digital marketing) mostly of interest to those of us who care about media, advertising and that kind of stuff. I believe it's relevant to VRM to the degree that it can be engaged from the pull side, which is each of us.

The dysfunctional social media love affair of consumers and brands

Dear brands: Customer service and social media rarely mix 

Michael Wolff on digital media in 2014: ‘pretty damn bleak’

The New York Times’ digital challenges, in 5 charts

The evolution of audience buying

The Louis C.K. guide to online marketing

The New York Times internal report: We read it so you don't have to (here's the original in Buzzfeed)

5 Onion spoofs of online media

Native advertising as a shiny object