Alan, In my response to Doc, quality content could contribute to proving the potential for VRM. Harvesting data in the context of better quality content will yield both richer insight and more willing voluntary information sharing. By that I mean people will be more open to VRM type interactions because the content is something they care about and worth sharing info about. Graham, one reason VHS won out over BETA was the content available on it. In other words quality content was more important than quality technology. As is also proven by the continued popularity of classic films despite lower production values than today's short-lived thrillers. Katherine Warman Kern
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