The post cites a Lumascape (a brilliant visual compilation of all the players in a market category and how they fit) from Terrence Kawaja's Luma Partners. I recall some good exchanges with Terrence, though we haven't met yet; and I wouldn't be surprised if this latest Lumascape is partially his response to The Intention Economy. But I don't know. These two blog posts... ...visit older Lumascapes, and partially address your question below. But it would help if we could see this new Lumascape, which isn't detailed in the Mediapost item below, and doesn't seem to be in Luma Partners' collection of Lumascapes: So if anybody can find an original, please share it. It would help to see if any of the tools listed are for engaging with customers rather than merely harvesting data about customers. If there are some tools for engagement, then they should be looking toward VRM signaling. I doubt the rest will. Doc On Sep 5, 2013, at 1:36 AM, Graham Hill <
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