Re: [projectvrm] Another post

[Bill Wendel < >]

Drummond,

If you visit this link, you will see that "Real estate is about
relationships" emerged as the mantra at the leading real estate
technology conference this past week in SF:
http://twazzup.com/?q=%23ICSF+relationships&plrRadio=all&l=all

Zillow, Trulia, Realtor.com, and Redfin were all asked to predict,
“Where will the real estate industry be in 5 years?” Zillow’s
envisions:

"a completely open ecosystem in the future built on APIs that collaborate"

Zillow has surpassed the 50 million monthly unique users on mobile and
web twice this year, and my understanding is that 30 million
homeowners have already tweaked their property description on their
site:

http://www.zillowblog.com/2013-05-07/zillow-announces-record-first-quarter-results/

Does that suggest that homeowners will someday manage the digital
identity of their homes and their real estate personas via their
Personal Cloud?  That's my hope, and homebuyers appear to hacking
together their own DIY IntentCasting.  You can read more about that
emerging trend on this blog post, which tried to play off Doc's CRM /
VRM dance metaphor:

Are DIY homebuyers & sellers already doing the IntentCast Dance?
http://bit.ly/IntentDance

Bill

On 7/16/13, Drummond Reed 
<
 >
 wrote:
> Doc, I wasn't able to read these last week due to being at Cloud Identity
> Summit in Napa, but I just caught up with them both and they are *killer*.
>
> As we get further into marketing the personal cloud space, it is precisely
> this case about where relationship management is going that will start
> winning over businesses. In some ways it feels just like the dawn of CRM 15
> years ago. Only this time, it will be a new customer-side tool
> (the personal cloud) instead of a new vendor-side tool (the CRM system).
>
>
> On Sat, Jul 13, 2013 at 8:52 PM, Doc Searls
> <
 >wrote:
>
>> This one...
>>
>> <
>> http://blogs.law.harvard.edu/vrm/2013/07/13/which-crm-companies-are-ready-to-dance-with-vrm/
>> >
>>
>> ... continues from the last one:
>>
>> <
>> http://blogs.law.harvard.edu/vrm/2013/07/13/turning-the-customer-journey-into-a-virtuous-cycle/
>> >
>>
>> Doc