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Re: [projectvrm] Digital wallets and VRM+CRM


Chronological Thread 
  • From: Dan Miller < >
  • To: Sean Bohan < >
  • Cc: Drummond Reed < >, Doc Searls < >, ProjectVRM list < >
  • Subject: Re: [projectvrm] Digital wallets and VRM+CRM
  • Date: Wed, 13 Feb 2013 21:56:37 -0800
If there's a meeting of the minds getting queued up with JP, Steve and Doc, I volunteer our office/loft near South Park. Where CRM meets VRM could very well be in each of our wallets (electronic or otherwise). The Salesforce cloud is incredibly capacious. The menu of services is far beyond what 95% of its paying customers are able to assimilate. That's why the Twitter poll asks about prospecting by phone or email. 

On Wednesday, February 13, 2013, Sean Bohan wrote:
My phone is actually as if not more personal than my wallet. While we see daily (like the Google Play/Android news today) reports of companies not respecting our space (mobile phones) and the data inside, each little insult is adding up.  

You nailed it Doc. 

On Wed, Feb 13, 2013 at 11:39 PM, Drummond Reed < > wrote:
Right on, Doc. Respect Network and our Founding Partners are working as fast as we can to give the independent customer the same tools as Salesforce. Looking forward to making Respect Network + Salesforce a shining example of VRM+CRM.

=Drummond 


On Wed, Feb 13, 2013 at 8:16 PM, Doc Searls < > wrote:
At Customer Commons, "Wallets are personal": <http://customercommons.org/2013/02/12/wallets-are-personal/>

At the ProjectVRM blog, "The right frame for relationship is personal, not social": <http://blogs.law.harvard.edu/vrm/2013/02/13/the-right-frame-for-relationship-is-personal-not-social/>

There is a call for VRM+CRM action at the end of that one. Here's some more context :

    1. Which side of the debate are you on? What's more effective - Sales Prospecting by Phone or Email? http://bit.ly/14YROm3 
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Sean W. Bohan

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