At Customer Commons, "Wallets are personal": <http://customercommons.org/2013/02/12/wallets-are-personal/>At the ProjectVRM blog, "The right frame for relationship is personal, not social": <http://blogs.law.harvard.edu/vrm/2013/02/13/the-right-frame-for-relationship-is-personal-not-social/>There is a call for VRM+CRM action at the end of that one. Here's some more context :
Which side of the debate are you on? What's more effective - Sales Prospecting by Phone or Email? http://bit.ly/14YROm3@salesforce I'm on the customer's side. I do sales prospecting through#VRM Let's work together in the middle. Yo@jobsworth@stevegillmor@dsearls Hope you join us for the webinar tomorrow!http://bit.ly/14QMvUR@dsearls@stevegillmor let's connect up as three of us to figure out the way forwardFor those of you who don't know,@jobsworth and@stevegillmor are both old friends who are also with Salesforce. But I want to invite any CRM folks to dialog on this.Doc
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