[projectvrm] NYT - Sundar Pichai of Google Talks About Phone Intrusion

["Nathan Schor" < >]

http://bits.blogs.nytimes.com/2015/07/12/sundar-pichai-of-google-talks-about-phone-intrusion

In an interview, Sundar Pichai, Google’s senior vice president of products, spoke at length about how Google products and apps were meant to help provide balance, giving you information with letting you live your life. Mr. Pichai oversees most of the company’s core products and is considered the righthand man of Larry Page, Google’s chief executive.

A sample excerpt:

Q: You frequently say products should be “user centric.” What do you mean?

A: In the end the goal should be, you know – all of us should be doing stuff to solve problems for users and actually making their lives better, happier and so on.

I do think the experience needs to be a lot more thoughtful of interrupting users at the right point, when they really need to. I think, for example, do we need to design systems where if your spouse is calling you versus a random person is calling you, like, how does the system automatically do that better? Of course.

Sidestepping the issue of what users actually pay for that convenience in identity currency and if they agree it’s worth the cost.

Nathan Schor 305.632.1368 ">