- From: Johannes Ernst <
>
- To: ProjectVRM list <
>
- Subject: [projectvrm] The free customer and the three base business models ...
- Date: Fri, 13 Dec 2013 11:58:59 -0800
Doc's talking about the "free customer" got me thinking.
There are only three base business models I can think of:
1. Compete on the merits, with negligible switching costs for the customer
2. Acquire and exploit a critical resource
3. Regulatory capture.
(For detail, I just blogged about it here:
http://upon2020.com/blog/2013/12/there-are-only-three-base-business-models/ )
It seems to me that only the first of these models is compatible with the
idea of a "free customer".
If I am right, this means that all of our business models are severely
constrained if we pay more than lip service to VRM and related things. I
don't mean "constrained" in a negative sense, but certain business models
would have to be rejected out of hand for new companies. And existing
companies will never "do VRM" unless they buy wholesale into my model #1.
Thoughts?
Cheers,
Johannes.
- [projectvrm] The free customer and the three base business models ..., Johannes Ernst, 12/13/2013
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