This is a very interesting article on how Oxford has had to block Google Docs due to repeated phishing attempts using GDocs URLs. They are now pressurising Google to step up response and security. I quote: "Google may not themselves be being evil, but their inaction is making it easier for others to conduct evil activities using Google-provided services."
http://blogs.oucs.ox.ac.uk/oxcert/2013/02/18/google-blocks/
Relevant from a VRM perspective I thought.
Anjali
@anjali28