Which side of the debate are you on? What's more effective - Sales Prospecting by Phone or Email? http://bit.ly/14YROm3
| At Customer Commons, "Wallets are personal": <http://customercommons.org/2013/02/12/wallets-are-personal/> At the ProjectVRM blog, "The right frame for relationship is personal, not social": <http://blogs.law.harvard.edu/vrm/2013/02/13/the-right-frame-for-relationship-is-personal-not-social/> There is a call for VRM+CRM action at the end of that one. Here's some more context :
For those of you who don't know, Doc |
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