- From: Doc Searls <
>
- To: ProjectVRM list <
>
- Subject: [projectvrm] New VRM piece in HBR, and moving on DNT-D
- Date: Mon, 10 Sep 2012 21:15:37 -0400
<
http://blogs.hbr.org/cs/2012/09/free_customers_are_more_valuable.html>
The title is "Free Customers Are More Valuable than Captive Ones." That's a
good line and one we often use, but it's not the title I provided, which was
"The intelligence that matters is the customer's own." I thought that worked
"Customer Intelligence" it finishes today:
<
http://hbr.org/special-collections/insight/customer-intelligence>. But, it's
cool.
The main thing is, aside from the case it makes for VRM, is the one it also
lays out for DNT-D, or Do Not Track + Dialog. It goes a bit deeper than does
the earlier piece I wrote on the ProjectVRM blog:
<
http://blogs.law.harvard.edu/vrm/2012/09/04/lets-turn-do-not-track-into-a-dialog/>
I should add that there is more going on here that I won't talk more about
until it's nailed down, but it involves getting real and fun help on the
legal front with this,.
I think we might want to make a sub-list of those interested who also have
connections to Mozilla, the W3C, Microsoft and other involved parties, to
improve the idea, vet it with those writing the spec, and prep for meeting
and talking about it at IIW.
Game, anybody?
I'm on the road for most of the next month (Amsterdam, Paris, Toronto,
London), plus a trip to Dallas as well, before IIW. But I'll be playing.
Doc
- [projectvrm] New VRM piece in HBR, and moving on DNT-D, Doc Searls, 09/10/2012
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