Excellent points and idea to progress a Roadmap. On 16 May 2011, at 15:07, Devon Loffreto wrote:
Along with excellent guidance On 15 May 2011, at 14:07, Katherine Warman Kern wrote:
Roadmap steps 1. Taking the time to start a roadmap with idea sharing. 2. Talking the time to start the roadmap understanding what the customer will have to contribute. Providing the customer with confidence enabling the customer to contribute. +1 +1
The more transaction information you are able to open (e.g. digitally opening receipts, and loyalty cards) the more complete information will be. Open Loyalty is about being able to take your data out of data silo;s and aggregate the information shared.
Ability to interact in non-identifying - e.g. identities based of interests and other attributes
(from the customer perspective) I think the scope of 'getting paid' should perhaps be expanded to getting value,e.g. barter and trade, crowdsourcing, guitar lessons for math lessons etc. For the infrastructure, or the service development and provision - getting paid is very important. +1 having money to develop the service infrastructure
Starting with the customer Experience would the next step be evolving the description of what should it be? Some (operating) ideas that I have for structuring the community effort would be to create inter-related WG's - E.g.: - Creating a core operating infrastructure & Services Group - Creating a series of sub-groups -- VRM Services - Listing and assessing - (allocating participants to sub groups) -- Customers -- Vendors -- Suppliers -- Rights/Independence Services/Architecture |
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