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Re: [projectvrm] question. VRM-SCRM?


Chronological Thread 
  • From: Jon Lebkowsky < >
  • To: Dan Miller < >
  • Cc: Alan Patrick < >,
  • Subject: Re: [projectvrm] question. VRM-SCRM?
  • Date: Wed, 14 Jul 2010 11:02:37 -0500
  • Domainkey-signature: a=rsa-sha1; c=nofws; d=gmail.com; s=gamma; h=mime-version:sender:in-reply-to:references:date :x-google-sender-auth:message-id:subject:from:to:cc:content-type; b=GedDi54q7BtaPARAgWH0eC3WN7Ri+znk6hxkqHj8nWGe2yEiaHg8MaYtI8nmyuXguW Us6qtMknnQPejxOcj2ie/SSc3BXSJ/Ol8QypNGtUHahEtteQGgjf5pMZURgLTWZCZ88c g7oZDW9BI+pUzc/WNnqd8Gpv9U6p/bImWfq6k=

What would be the characteristics of a viable trusted third party?

~ Jon

On Wed, Jul 14, 2010 at 10:56 AM, Dan Miller < "> > wrote:
Alan:

This comment, plus Katherine's note about people taking control of what they wish to share and identifying whom they want to share with, gets to the heart of the current state of of VRM (and indirectly CRM)

We're missing a "trusted 3rd party" to host my stuff and the rules I put around its distribution/utilization.

In the mean time, several existing service providers or vendors have applied expanded their existing CRM systems (as noted above adding sentiment, location, activity streams to the Name, address, payment mechanism) to do three things:

Aggregation (of data and metadata from multiple sources)
Disambiguation (which can be simple de-duping of spew)
Assigning Relevance (applying analytic engines to figure out what's important)

That's the tension. One is under the user control... but lacks a trusted platform
The other is under the vendor's control and may or may not be the product of a trust relationship.





On Wed, Jul 14, 2010 at 8:03 AM, Alan Patrick < " target="_blank"> > wrote:
Couldn't agree more.

If the 1990's (remember AOL, CompuServe et al) are any guide, its because there is no "Mosaic" or "Eudora" that makes DiY usage easy (cue earlier discussion re hassle of hosting your own blog).

Rgds

Alan



I say that because all of the stuff we call "social" (Facebook, Twitter,
Blippy, Foursquare, yada yada) are private commercial walled gardens,
rather than our own servers, services or data buckets. Thus it seems to
me these "socia" things are a bug, not a feature.

Doc




--
Jon Lebkowsky
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