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Re: [projectvrm] Data Ownership Question


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  • From: "J. Trent Adams" < >
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  • Subject: Re: [projectvrm] Data Ownership Question
  • Date: Tue, 26 Aug 2008 14:32:08 -0400
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Ian -

Many thanks for the pointers. I'll bring this intel back to the DataPortability Party.

We're definitely ramping up to wikify our collected thoughts in the area. As soon as we've dedicated a place to have the discussion I'll clue you (and others, if interested) into where it lands for additional input.

Thanks again,
Trent


At 02:07 PM 8/26/2008, Iain Henderson wrote:
Hi Trent,

I don't believe that there has been a definitive discussion on this in VRM-land, although we spend lots of time on the concept of the personal data store - the generic term for data specifically built on the side of the individual, with ownership an un-said characteristic of the data within that store.

Beyond that, I wrote a <http://rightsideup.blogs.com/my_weblog/2007/10/can-i-own-my-da.html>post a while back on the subject of 'can I own my data', which as I recall says there are a lot of grey areas around such a statement, but fundamentally i'll know that I own it when I can/ could sell it and underpin that sale with a legal contract.

So, if we assume that ownership is meant in the legal sense, then who owns what data depends on who signed what terms and conditions document. Beyond the legal definition, there has long been a recognition (first coined by Andre Durand as I recall) that the data creation process in the context of supplier relationships can be split into:

- my data (what I bring to the relationship)
- your data (what you bring)
- our data (co-created through doing business)

I think this categorisation is helpful, although there are plenty of situations where data is created on an individual without their being a direct relationship in place (e.g. by credit bureau). The problem, for the individual, is that at present the 'our data' typically lives within an operational customer management system (web site/ CRM) owned by the supplier, so the 'our data' is only available to the individual as and when the supplier enables it (or the individual deploys screen scraping tools or similar).

At present, a sub-group in VRM-land is developing the concept of 'volunteered personal information', which is another variant on the ownership discussion. In this scenario, the organisation is is invited to sign the terms and conditions of use set by the individual - again implying that this particular type of data is owned by the individual.

Anyway, I hope that helps shed some light on the issue from the VRM perspective. I agree that it would be good to develop shared definitions that each project could use; do you have anything on a wiki/ workspace we can use to do so?

Cheers

Iain



On 26 Aug 2008, at 18:17, J. Trent Adams wrote:


Team VRM -

Over in DataPortability land, we're struggling with terminology around the "ownership" of user data. Basically, we're trying to codify the concepts related to the data the user "owns" versus what he/she "controls" and/or has "access to".

I remember some discussion around this at the recent workshop, and rather than reinventing the wheel I wonder if anyone could point me toward a cogent distillation of the salient points.

Also, it'd be kewl if DP could align our language with VRM (or at least be cognizant of the rationale for any differences).

Thanks in advance,
Trent




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Iain Henderson
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