Informing the Public in the Internet Age

April 16

The profusion of low-cost media production and distribution has led to the rise of an alternative citizen-led media sector. Is this a passing fad of enthusiastic amateurs or the beginning of a fundamental restructuring of the way media and news are produced and consumed? Will the current trends lead to more information, better information, and better informed people or to an infinite stream of unreliable chatter? Will it lead to a more politically engaged populace or to an increasingly polarized society that picks its sources of information to match its biases and ignorance?

Readings

• Persephone Miel and Rob Faris, News and Information as Digital Media Come of Age (read executive summary)

• RonNell Anderson Jones, Litigation, Legislation, and Democracy in a Post-Newspaper America (Section I only, remaining optional)

• Federal Communications Commission, Information Needs of Communities (read executive summary, skim overview)

• Banyan Project, Introduction and Overview

• Chris Faraone, MuckRock City (Boston Phoenix)

• Adrienne LaFrance, From Cold Calls to Community Building, ProPublica Tries to Make Crowdsourcing More Meaningful (Nieman Journalism Lab)

• Brendan Nyhan, Biases Abound (video, watch all)

Optional Readings

• Jonathan Zittrain, 2009 Richard S. Salant Lecture on Freedom of the Press (the lecture starts at 19:45)

Class Discussion

Please remember to sign your postings by adding four tildes (~~~~) to the end of your contribution. This will automatically add your username and the date/time of your post, like so: Asellars 15:29, 21 January 2013 (EST)

I tend to agree with the gist of the Miel and Faris, Berkman Report that argues there is a merging of traditional media reporting and online independent blogging. For instance, today at around 2:45 the terror attack occurred in Boston. At 3:15 I saw a notice on twitter and googled it to see what was happening. None of the first page of google links were to major media resources, they were all to minor blogs that were carrying the story which is where I got my information. So for breaking news it can be quite often a minor blogger or on facebook/twitter where a story breaks for the first time. Conversely, I've noticed a marked decline in the online stories of the traditional Canadian Newspaper sites. I often go to CBC (Canadian Broadcasting Corporation) to browse the news and I've noticed quite often that they revise their online stories continually to add a fact here and there like a blog. In doing so they often make mistakes in their haste and it seems as though their articles are of no higher quality than an independent bloggers... Joshywonder 20:59, 15 April 2013 (EDT)

Like everyone else, I can't stop thinking about the tragedy in Boston today. The event was particularly timely for a class about journalism, because it is a pretty telling case study about informing the public in the Internet age. Indeed you could see many of the positive and negative effects of public participation in media, as presented by the Berkman report from Persephone Miel and Robert Faris and the FCC report from Steven Waldman.

I initially heard about the explosions on Facebook from a post by a friend based in NYC who was watching a live stream of the event. Then I immediately searched online to find out more information from a reputable news source. Even though social media broke the news for me, I still needed a journalist for verification and confirmation. But the New York Times and Boston Globe only had basic, incomplete information at this point. So I jumped back over to social media, where information was readily and rapidly flowing. However, finding credible information and assembling a coherent report of what had happened turned out to be incredibly challenging. Twitter became a hot bed of misinformation (i.e. of alleged perpetrators), insensitive scheduled tweets, graphic images I wanted to avoid, general shock, speculation, retweet hoaxes, and conflicting reports. It felt like a highly visible news room flooded with all the crap that usually gets filtered out. One tweet even read, "everyone just chill for a sec until confirmed reports come in."

So right away, I could see the advantages and disadvantages of participatory media outlets and traditional news outlets. I needed professional journalists to confirm information for me, to give me an objective and authoritative source. But the news outlets moved too slow. So I turned to social media to give me updates and reactions, even if they were inaccurate. For me, any information was better than none at the time. Ultimately, I found myself glued to CNN while perusing Twitter and Facebook and texting everyone I knew. It felt as though the participatory and traditional media were working in concert with one another, satisfying different needs. Looking back now, I think there is a place for both traditional journalists and community driven-news so as long as each focuses on what they do best (news outlets: slower but accurate reports, social media: speedy but not always accurate reports) and not try to serve the function of the other. The Banyan Project seems like an interesting hybrid. Anyway, my heart goes out to the victims on this sad day. Asmith 00:37, 16 April 2013 (EDT)