WEEK 6 PRIVACY --- COMMERCIAL SURVEILLANCE 

March 4, 2002

 

-         Announcements

o      Bathrooms down stairs

o      Papers – take something we’ve done in greater depth – multiple options

o      Rotisserie – see logistics memo to understand the details, graded as average, below average, and above average. Concise is good.

o      Breaking news section on website

o      4:10-6:10 pm on April 18 probable make-up session (will be recorded)

o      JOLT conference on weekend of April 20-21?

o      Chilling Effects project and Sharkwire.org (slashdot for this stuff)

o      1 comment per person today (get other to make your comments)

o      Bifurcated readings on privacy – next week Government Surveillance and John Perry Barlow phone in.

 

-         What are the nightmares? Credible?

o      Medical privacy –

§       Genetic pre-dispositions and other medical info – the chips that act as medic id bracelets.

o      Locational tracking –

§       Tracking devices – “Digital Angel”

o      Online aggregation of transactional information

o       Behavior on net too easily tied identity

o      Highly targeted advertising - on the basis of personal info (blurring distinction between ads and personal interactions)

o      Judgments made about you that “leak”

o      “Monitoring” turns into “search”

o       Identity theft (Credit card fraud)

o       Industry nightmare - Inability to do targeted advertising because of privacy paranoia. [issues of market relationship between industry and consumer]

o      Information divide – some people have more info than others

o      Targeted pricing --- WEB LINING see below

o      Blurring of lines between government surveillance and public information (e.g. online sex offender registry)

 

-         Technical possibilities for surveillance

o      IP address and reverse look-up on domain name

o      Cookies – can aggregate info from different sites visited

§       Doubleclick brings you those ads based on cookies collected on other sites

§       It’s a nightmare if the information is able to be connected to personal identity.

 

-         Legal actions

o      FTC threat of suit

o      Class action suit brought against Doubleclick – 3rd party intrusions

o      Successive legislation tends to be highly specific

§       e.g. Video Rental Protection Act –( no divulging list of rentals to 3rd party without permission)

§       DMV info

§       Waivers – Buckley Amendment for educational privacy

o      OPT IN v OPT OUT

§       FTC regime – we’ll know it when we see it and we’ll send you a complaint

§       Difference with EU – data privacy directive

·       Must have user permission for exact use, and after use must destroy

·       Real world assessment – it’s impossible to be compliant (so assume only worst offenders will be prosecuted).

§       Self-regulation model – endorsed by FTC right now

·       You must have a privacy policy and follow it after you’ve posted it

 

-         Privacy Policies

o      Who reads them? They reserve the right to change. Compare amazon.com to google.com (neither opt in nor opt out but not the usual Yadda yadda).

 

-         At what level of abstraction do you want to regulate?

o      Inalienable rights framework in Europe

o      In US more like property

o      Should privacy rely on choice? To what degree?

 

-         Solutions

o      Warn them in advance

§       Problems – people don’t really think about what it means

§       No choices – like insurance

o      P3P

§       On your computer set your preferences vis-à-vis merchants once, then machines handle it themselves

§       Structures promises

o      Passport

§       Microsoft’s project that gives you one log in for many sites

·       Has partnership with ebay, msn communities, etc. – don’t share data

o      Predictive networks

o      Zero Knowledge, Anonymizer – slower

o      Safeweb

 

-         Where are we now?

 

-         How do we feel about Weblining?

o      Some people like it – perfect competition

o      Economists are basically on the fence about whether they like it

o      The dog food thing is not that scary

o      The profiles that get consumers different prices are more problematic – price discrimination and service discrimination