Day 9 Predictions - Revision history

Brunomagrani: /* Motivations and Community */

2010-01-14T20:28:31Z

Motivations and Community

← Older revision		Revision as of 20:28, 14 January 2010
Line 9:		Line 9:
	This verification process seems fairly onerous on the user -- actually requires them to wait for snail mail to arrive at their house. In a digital age, this might seem a pretty long time to wait for access to a site. Has this been a problem in keeping "good" members off the site, or did that seem to only have a negligible effect? Or is this actually a good thing -- keeping more bad members off than good?		This verification process seems fairly onerous on the user -- actually requires them to wait for snail mail to arrive at their house. In a digital age, this might seem a pretty long time to wait for access to a site. Has this been a problem in keeping "good" members off the site, or did that seem to only have a negligible effect? Or is this actually a good thing -- keeping more bad members off than good?

	==Motivations ~~and Community~~==		==Community and Motivations==

	It's interesting how the Extraordinaries (great name, reminded me of the Pixar movie The Incredibles) is for-profit, while Couchsurfing is non-profit. Will the Extraordinaries be able to build a Couchsurfing or Wikipedia-type community even though it's for-profit? Alternately, we might discuss how the non-profit of CS may have given rise to such a strong community of dissenters. If CS were a so-called [http://www.bcorporation.net/ B-Corp], as the Extraordinaries apparently aspires to be, would be people as angry at the supposed "betrayal" of the core values of the organization? It would also be really interesting to hear if they have a vetting process for people who want to "create missions." Have they gotten any "bad seeds" themselves? Do people try to scam the system and create illegitimate missions? Or is it just built on a system of trust?		It's interesting how the Extraordinaries (great name, reminded me of the Pixar movie The Incredibles) is for-profit, while Couchsurfing is non-profit. Will the Extraordinaries be able to build a Couchsurfing or Wikipedia-type community even though it's for-profit? Alternately, we might discuss how the non-profit of CS may have given rise to such a strong community of dissenters. If CS were a so-called [http://www.bcorporation.net/ B-Corp], as the Extraordinaries apparently aspires to be, would be people as angry at the supposed "betrayal" of the core values of the organization? It would also be really interesting to hear if they have a vetting process for people who want to "create missions." Have they gotten any "bad seeds" themselves? Do people try to scam the system and create illegitimate missions? Or is it just built on a system of trust?

68.65.169.195: /* Online Trust and Identity */

2010-01-14T19:38:41Z

Online Trust and Identity

← Older revision		Revision as of 19:38, 14 January 2010
Line 1:		Line 1:
	==Online Trust and Identity==		==Online Trust and Identity==

	It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust ~~complete~~ strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?		It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?

	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

Mfeld: /* Online Trust and Identity */

2010-01-14T19:04:08Z

Online Trust and Identity

← Older revision		Revision as of 19:04, 14 January 2010
Line 5:		Line 5:
	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Is this a safe system (from a security and data protection point of view)? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important. This verification process seems fairly onerous on the user -- actually requires them to wait for snail mail to arrive at their house. In a digital age, this might seem a pretty long time to wait for access to a site. Has this been a problem in keeping "good" members off the site, or did that seem to only have a negligible effect?		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Is this a safe system (from a security and data protection point of view)? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important.

			This verification process seems fairly onerous on the user -- actually requires them to wait for snail mail to arrive at their house. In a digital age, this might seem a pretty long time to wait for access to a site. Has this been a problem in keeping "good" members off the site, or did that seem to only have a negligible effect? Or is this actually a good thing -- keeping more bad members off than good?

	==Motivations and Community==		==Motivations and Community==

Mfeld: /* Bad Apples in An Online Community */

2010-01-14T19:02:04Z

Bad Apples in An Online Community

← Older revision		Revision as of 19:02, 14 January 2010
Line 16:		Line 16:

	The OCS site leveled several general criticisms at CS and its governance structure, but other eye-catching rebukes involved the actions of a few "bad apples". It would be interesting to see the CS people consider whether their structure of vouching and verification truly offer the best protection against such isolated incidents, and whether the partially-open nature of the organization can lend enough critical eyes to "guilt" (using Gino et al's word choice) everyone into better behavior. Perhaps the existence of Open Couchsurfing itself provides some outsider review--what changes has Couchsurfing considered or actually implemented since these contrarian voices began their loose campaign?		The OCS site leveled several general criticisms at CS and its governance structure, but other eye-catching rebukes involved the actions of a few "bad apples". It would be interesting to see the CS people consider whether their structure of vouching and verification truly offer the best protection against such isolated incidents, and whether the partially-open nature of the organization can lend enough critical eyes to "guilt" (using Gino et al's word choice) everyone into better behavior. Perhaps the existence of Open Couchsurfing itself provides some outsider review--what changes has Couchsurfing considered or actually implemented since these contrarian voices began their loose campaign?
			So in sites like Wikipedia, etc, there are ways for the good actors to fix any vandalism committed by "bad apples." Are there ways for regular good users to warn of the existence of bad actors? Can they leave warning comments on profiles they think look sketchy or are they required to actually interact with a user before they can leave feedback?

	==Additional Info==		==Additional Info==

	Here is a related youtube video, [http://www.youtube.com/watch?v=6IDNKhAIOww CouchSurfing: What one website reveals about the future of the net].		Here is a related youtube video, [http://www.youtube.com/watch?v=6IDNKhAIOww CouchSurfing: What one website reveals about the future of the net].

128.12.240.177: /* Online Trust and Identity */

2010-01-14T19:00:37Z

Online Trust and Identity

← Older revision		Revision as of 19:00, 14 January 2010
Line 5:		Line 5:
	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Is this a safe system (from a security and data protection point of view)? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important.		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Is this a safe system (from a security and data protection point of view)? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important. This verification process seems fairly onerous on the user -- actually requires them to wait for snail mail to arrive at their house. In a digital age, this might seem a pretty long time to wait for access to a site. Has this been a problem in keeping "good" members off the site, or did that seem to only have a negligible effect?

	==Motivations and Community==		==Motivations and Community==

TylerLacey: /* Motivations and Community */

2010-01-14T18:53:22Z

Motivations and Community

← Older revision		Revision as of 18:53, 14 January 2010
Line 11:		Line 11:
	It's interesting how the Extraordinaries (great name, reminded me of the Pixar movie The Incredibles) is for-profit, while Couchsurfing is non-profit. Will the Extraordinaries be able to build a Couchsurfing or Wikipedia-type community even though it's for-profit? Alternately, we might discuss how the non-profit of CS may have given rise to such a strong community of dissenters. If CS were a so-called [http://www.bcorporation.net/ B-Corp], as the Extraordinaries apparently aspires to be, would be people as angry at the supposed "betrayal" of the core values of the organization? It would also be really interesting to hear if they have a vetting process for people who want to "create missions." Have they gotten any "bad seeds" themselves? Do people try to scam the system and create illegitimate missions? Or is it just built on a system of trust?		It's interesting how the Extraordinaries (great name, reminded me of the Pixar movie The Incredibles) is for-profit, while Couchsurfing is non-profit. Will the Extraordinaries be able to build a Couchsurfing or Wikipedia-type community even though it's for-profit? Alternately, we might discuss how the non-profit of CS may have given rise to such a strong community of dissenters. If CS were a so-called [http://www.bcorporation.net/ B-Corp], as the Extraordinaries apparently aspires to be, would be people as angry at the supposed "betrayal" of the core values of the organization? It would also be really interesting to hear if they have a vetting process for people who want to "create missions." Have they gotten any "bad seeds" themselves? Do people try to scam the system and create illegitimate missions? Or is it just built on a system of trust?

	We were struck by the fissures within the couchsurfing movement. It seems inevitable in these bottom-up, free internet communities that there will be intense fights over the direction of the project. What keeps communities like Wikipedia and Couchsurfing from still providing useful services despite all the chatter? Could that balance be reversed? How do we keep the community motivated enough to keep contributing?		We were struck by the fissures within the couchsurfing movement. It seems inevitable in these bottom-up, free internet communities that there will be intense fights over the direction of the project. What keeps communities like Wikipedia and Couchsurfing from still providing useful services despite all the chatter? Could that balance be reversed? While community members that care enough to fight intensely about the direction of their project are also likely to be valuable contributors while continuing the fight, these intense fights can drive away new members. How do we keep the community motivated enough to keep contributing?

	===Bad Apples in An Online Community===		===Bad Apples in An Online Community===

Lien at 18:51, 14 January 2010

2010-01-14T18:51:20Z

← Older revision		Revision as of 18:51, 14 January 2010
Line 5:		Line 5:
	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important.		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Is this a safe system (from a security and data protection point of view)? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important.

	==Motivations and Community==		==Motivations and Community==

Darbix: /* Online Trust and Identity */

2010-01-14T18:49:28Z

Online Trust and Identity

← Older revision		Revision as of 18:49, 14 January 2010
Line 5:		Line 5:
	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this?		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this? Besides the verification system, discussing other mechanisms to foster online trust (such as the CS vouching system), their failures and successes, seems extremely important.

	==Motivations and Community==		==Motivations and Community==

TylerLacey at 18:46, 14 January 2010

2010-01-14T18:46:54Z

← Older revision		Revision as of 18:46, 14 January 2010
Line 3:		Line 3:
	It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust complete strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?		It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust complete strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?

	The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that.		The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that. CS' terms of service, quite predictably, deny that their site is even involved in users contacting each other.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this?		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this?

71.198.177.66: /* Online Trust and Identity */

2010-01-14T18:31:58Z

Online Trust and Identity

← Older revision		Revision as of 18:31, 14 January 2010
Line 1:		Line 1:
	==Online Trust and Identity==		==Online Trust and Identity==

	It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust complete strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?		It's kind of puzzling that a service like couchsurfing works despite the fact that it relies on people's ability to trust complete strangers. If now people can rely on reviews made by other users, it would be interesting to know how the site dealt with that issue in the beginning. What's especially interesting (and different) about couchsurfing is that people cannot hide under anonymity - they actually meet up in person, so there's no way to shield yourself under a pseudonym as you can on most other websites or web services. Does that contribute to people acting a little more nobly?

			The amount of trust that people place in online applications has, I believe, risen significantly over the past 10 years. In 2000, people were skeptical of giving their credit card number to ecommerce sites, and in 2010 a site like Blippy can raise over $1m to build a service that shares all your purchases with the world (http://kara.allthingsd.com/20100114/blippy-opens-to-public-and-scores-high-profile-investors-including-twitters-evan-williams-for-the-the-twitter-of/). I would be interested to hear though how, if at all, Couchsurfing separates itself from taking responsibility when a user has a bad experience. All too often in social apps, companies take the "we're just the platform" defense and I wonder how much they subscribe to that.

	We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this?		We'd be also interested in hearing about the identity verification system that Daniel mentioned at approx. 23:30 in the YouTube video mentioned bellow. How are they getting access to passport numbers and credit card numbers? If it is that much better at identifying people, why hasn't eBay implemented something like this?