Tips on Choosing a Collection Agency For Medical Bills

From Cyberlaw: Difficult Issues Winter 2010
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Choosing a collection agency for medical bills can be a tricky process. There are many factors to consider, and it's important to select an agency that will work best for your unique situation. A debt collection agency's primary job is to collect debts. When it comes to a medical collections agency, there are a few things you should keep in mind to make sure you're selecting the right one.

1. Make sure the agency is licensed and insured

You want to be sure that the agency you're working with is licensed and insured. This will protect you in case anything goes wrong during the collection process. If an Agency is not licensed or insured, you could be held liable for any damages that occur. There are many benefits to working with a licensed and insured collection agency, these include;

  • You're protected if something goes wrong
  • The agency is held to a higher standard
  • The agency has access to resources that you may not have

With these benefits, it's easy to see why working with a licensed and insured collection agency is the best choice.

2. Consider the experience of the agency

When you're looking for a medical collections agency, you want to consider the experience of the agency. You want to work with an agency that has been in business for a while and has a good reputation. An experienced agency will have a better understanding of the collection process and will be able to get you the best results. For example, if you have a high debt amount, an experienced agency will know how to negotiate with the creditor to get you a lower payoff amount. 

3. Determine what type of services the agency offers

There are many different types of services that collection agencies offer. When you're looking for an Agency, you want to make sure that they offer the services that you need. For example, some agencies only offer basic collection services, while others may offer more specialized services. If you have a unique situation, you'll want to make sure that the agency you're considering can meet your needs. 

4. Consider the cost of the agency's services

When you're looking for a medical collections agency, you'll want to consider the cost of their services. Some agencies charge a flat fee, while others may charge a percentage of the debt they collect. You'll want to compare the cost of different agencies to make sure you're getting the best value for your money. When you're comparing the cost of services, you'll also want to consider the type of services offered and the experience of the agency. 

5. Get everything in writing

Before you work with a medical collections agency, you'll want to get everything in writing. This includes the contract, fee agreement, and any other documents that are relevant to the collection process. This will protect you in case there are any misunderstandings during the collection process. The last thing you want is to be surprised by hidden fees or unexpected charges. 

6. Check the Better Business Bureau

When you're looking for a medical collections agency, you'll want to check the Better Business Bureau. This is a great way to see if there have been any complaints filed against the agency. You can also use the BBB to find out more about the agency's business practices. With this information, you can make an informed decision about whether or not to work with the agency. 

7. Ask for referrals

If you know someone who has used a medical collections agency, you should ask for a referral. This is a great way to get first-hand information about the agency's services. You can also ask your doctor or other medical professionals for referrals. With a referral, you can be sure that you're working with a reputable and reliable agency. 

If you need help choosing the right medical collections agency, these tips should be a good starting point. The key is to make sure that they're licensed and insured as well as experienced in your industry. You'll also want to consider what type of services they offer, how much it will cost, and what kind of contract or agreement you can expect before you work with them. With these things in mind, you can be sure that you're making the best choice for your needs.