Summary
1. The ”
Internet Tornado
” is coming.
2. We can shape its direction using“
Tornado Levers
.”
(We must . . .)
3. Such “Tornado Levers” may include:
The big picture
(e.g., toward richer, synchronized media)
The users’ bi-polar moods
A simple model
(users, switchboards, services)
The new leaders
The rise of knowledge management
The End.
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