The following statistics were calculated for informal evaluation of the Santiago remote participation efforts.

• 242 distinct non-anonymous people logged on to the remote participation sites, including 94 on the 24th, 100 on the 25th, and 115 on the 26th, with significant overlap between days. Approximately 150 people bypassed the registration system via links from various external sites.
  
  
• 1742 views of the Santiago Remote Participation page (http://cyber.law.harvard.edu/icann/santiago) in 1121 user-sessions. (But surely many repeats by same person on different days, therefore counted as different user-sessions.)
  
  
• 327 users reached the Santiago Remote Participation page via the link from ICANN's site (at http://www.icann.org/santiago/santiago-details.htm), while 55 more came from various links at REUNA.
  
  
• Berkman Center Santiago video server at capacity (25 simultaneous users) for DNSO GA, GAC, Public Meeting, and Board Meeting. Total of ~400 user-sessions accessing the video feed.
  
  
• Berkman Center Cambridge audio servers below capacity (120 simultaneous users) at all times. ~200 user-sessions accessing the primary audio feed, and ~130 more accessing the backup. Average of about 25 users on live Berkman Center audio feeds during major meeting sessions.
  
  
• From the 26th to 31st, the http://cyber.law.harvard.edu/icann/santiago/archive Archive main page received 1183 hits from 653 distinct users. Nearly 200 distinct user-sessions have watched RealVideo archives of one or more of the Santiago meetings.
  
  
• 99 remote comments were received throughout the three days of meetings, 63 of them in the Public Meeting on the 25th. Of those 63, 39 were presented to the board and audience, most of them read in their entirety. 8 of the other 36 comments were read outloud during the GA, GAC, and NC sessions -- giving the Public Meeting session by far the highest ratio of comments presented to total comments received.
  
  
• While most remote participants were North Americans -- 81 of the 168 (including anonymous) logins on the 25th, for example -- there was significant participation from Europe (13), South America (4), and Asia (3). (The remaining 67 remote participants on the 25th chose not to specify their geographic region.) See http://cyber.harvard.edu/icann/santiago/archive/remoteparticipants-geography.html for more details.
  
  
• The real-time chat was extremely helpful in avoiding clogging of the realtime comment submission system with messages like "Who's talking?" and "My RealPlayer won't work!" as well as in helping Berkman staff resolve certain technical glitches. It was far from perfect -- might have benefited from a moderator, definitely needed an "eject" function for an especially prolific, abusive, and in fact defamatory participant. But overall a plus, I think. Its ~300KB of logs are available from http://cyber.harvard.edu/icann/santiago/archive/.
  
  

For additional information, please contact:  

Ben Edelman
Berkman Center for Internet & Society at Harvard Law School